I'm so sorry you're dealing with this frustrating situation! I've been having the exact same login problems since Monday - keep getting error messages or the site just freezes after entering my credentials. Reading through all these responses has been incredibly reassuring though, knowing so many people are experiencing the same issue and finding workarounds. I tried the mobile app this morning around 6am like several people suggested and was actually able to log in, though it was pretty slow. The early morning timing really does seem to make a difference! Also wanted to mention that I found my county's direct CalFresh number on my last Notice of Action letter (buried in the small print) and when I called, they were super understanding about the technical difficulties. They noted it in my case file and told me about the telephonic signature option as a backup. The 10-day extension announcement is such a huge relief too! Keep documenting those error messages with timestamps - you're definitely not alone in this and there are so many good options to get your recertification submitted. We've got this!

Me too

This thread is absolutely amazing! I've been on CalFresh for almost 2 years and I'm honestly embarrassed that I didn't know about any of these features. The freeze option alone would have saved me so much stress - just last month I thought I lost my card at the grocery store and spent the whole night panicking about whether to cancel it or not. Turns out it had fallen behind my car seat, but I could have just frozen it temporarily while I searched! I'm definitely downloading the app tonight and exploring all these features everyone has mentioned. It's really sad that we have to learn about these essential tools through community discussions instead of proper orientation from the county. This thread should seriously be required reading for all new CalFresh recipients - you all have provided more useful information in one conversation than I've gotten from the system in two years. Thank you Joshua for starting this and everyone else for sharing your experiences and knowledge!

Don't you ALWAYS Need to use your PIN?? I came in here to see if I could pause it like my Bank card and yes Apparently Option 5 does the job Another great thing í. I just want to same money on it Y bf seems to use mine first B4 his .Oh no that's not right.. If we're separated traveling etc. I'd like to have some$ pay for food while visiting family ,it's pricey to gas and hotels etc for a

I'm so sorry you're dealing with this frustrating situation! It sounds like there were definitely calculation errors in your case. With your rent being $1762 plus $180 in utilities, that's $1942 in shelter costs - way more than half your income, which should trigger a significant shelter deduction. One thing that might help is to specifically request they apply the "Expanded Categorical Eligibility" rules when you appeal. California allows gross income up to 200% of the Federal Poverty Level (about $2868 for one person), so you're well within that limit. Then with your high shelter costs, your net income after deductions should definitely qualify you. I'd also suggest keeping a food diary for a few days showing what you're able to afford to eat with only $801 left after housing costs. Sometimes having concrete examples helps caseworkers understand the real impact. You shouldn't have to choose between paying rent and buying adequate food! Hang in there - with all the great advice people have shared here, you have a really strong case for your appeal. 💪

Your situation really highlights how confusing the CalFresh application process can be - they don't explain these deductions clearly at all! Based on everything everyone has shared here, it sounds like you have multiple strong arguments for your appeal: 1. Your gross income of $2743 should still qualify under California's Expanded Categorical Eligibility (up to ~$2868) 2. Your shelter costs of $1942 ($1762 rent + $180 utilities) are way above 50% of your income, so you should get a significant shelter deduction 3. You might also qualify for the Standard Utility Allowance which could add even more to your deductible expenses When I was navigating benefit applications, I found it really helpful to make a simple one-page summary with bullet points of all the key facts and deductions that should apply. It makes it harder for the caseworker to miss important details during the review. You're doing everything right by gathering documentation and appealing - don't let the initial denial discourage you. The system relies on people giving up after the first "no," but you clearly have a legitimate need and should qualify once they do the math correctly. Keep us posted on how the appeal goes!

This thread is amazing! I'm new to CalFresh (just got my card last month) and honestly had no idea about most of these backup options. The MyEBT app sounds like a game changer - I've been struggling with those long wait times on the customer service line just to check my balance. And I never knew you could run EBT transactions as credit! That's such a useful backup when PIN issues come up. It's really frustrating that they don't give you this kind of essential information upfront when you first get your benefits. Having your card not work when you need groceries is stressful enough without having to figure out all these workarounds on your own. Thank you to everyone who shared their experiences and solutions - this community support is exactly what makes navigating these systems easier for people like us!

This thread has been incredibly helpful! As someone who just started receiving CalFresh benefits a couple weeks ago, I had no idea about most of these workarounds. When I got my EBT card, they literally just mailed it with a basic pamphlet about eligible foods - nothing about the MyEBT app, running transactions as credit, or any of these other crucial backup options. It's honestly pretty frustrating that they don't provide comprehensive guidance upfront, especially since having your card not work when you need groceries can be such a stressful situation. I'm definitely downloading the MyEBT app right now and saving the customer service number in my phone. The tip about using ATM balance inquiry to safely test your PIN is brilliant too! Thank you to everyone who took the time to share their real-world experiences and solutions - this kind of community support makes navigating the system so much less overwhelming for newcomers like me.