California CalFresh

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Ask the community...

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Hi Zoe! Welcome to CalFresh! 🎉 I've been on the program for about 6 months now and can absolutely confirm what everyone else is saying - your benefits definitely roll over month to month! No need to worry about losing them. One thing that really helped me when I first started was setting up a simple system to track my spending. I use a small notebook where I write down my starting balance each month, what I spend, and what's left over. It's helped me get comfortable with the rollover feature and plan better for weeks when I know I'll need more groceries (like when my kids have friends over during school breaks!). Also, since you mentioned the paperwork being confusing - totally normal! The CalFresh system can be overwhelming at first, but you'll get the hang of it. And definitely look into that childcare deduction everyone mentioned. $950/month is a significant expense that should absolutely be factored into your benefit calculation. This community has been such a lifesaver for navigating CalFresh questions. Everyone here is so helpful and knowledgeable. Don't hesitate to ask if you have any other questions as you get more familiar with the program. You're going to do great! 💪

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Hi Emma! Thank you for such a warm welcome! 😊 I love the notebook tracking system you described - that sounds like exactly what I need to get organized with my CalFresh budgeting. I'm definitely someone who does better with writing things down rather than just trying to keep it all in my head. And you're so right about planning for those weeks when the kids have friends over or during school breaks - I hadn't even thought about how that would affect our grocery budget! I'm calling about the childcare deduction first thing tomorrow after seeing how many people have mentioned it could make a real difference. Everyone here has been incredibly welcoming and helpful. It's amazing to have found such a supportive community while I'm still learning how to navigate all of this. Thank you for sharing your experience and encouragement! 💕

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Hi Zoe! Welcome to CalFresh! 🌟 I've been receiving benefits for about a year now and can absolutely confirm what everyone else is saying - your benefits DO roll over month to month! It was such a relief when I first learned this too. Just wanted to add a couple of tips that have really helped me: 1. Consider shopping at discount grocery stores like Food 4 Less or WinCo if you have them in your area - your CalFresh dollars can stretch so much further there, especially for pantry staples. 2. Don't feel guilty about letting benefits accumulate! I used to worry I was "doing it wrong" if I didn't spend everything each month, but now I see it as smart budgeting. 3. If you ever need to replace a lost EBT card, you can usually get a temporary one issued the same day at your county office, and your full balance transfers over. And yes, definitely call about that childcare expense! That's a huge deduction that could significantly increase your monthly benefits. You sound like you're already thinking about this so thoughtfully - your kids are lucky to have such a careful planner for a mom. This community is amazing for ongoing questions, so don't hesitate to ask anything else that comes up! 💕

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This exact thing happened to my sister last year! The county kept going back and forth on her income calculations and she was so frustrated she almost gave up. But the appeals rep was right - when they finally sorted it out, she got all her retroactive benefits AND they removed the overissuance notice completely. The key thing is that conditional withdrawal form you signed. That was really smart because it protects you if the county doesn't follow through on what they promised. My sister didn't do that at first and had to restart her whole appeal when the county "forgot" about their commitment to fix things. You should definitely get your September and October benefits once this gets resolved. In her case, it took about 3 weeks after they corrected everything, and the money showed up as separate deposits on different days. Keep checking your EBT balance regularly because like others said, they don't always notify you when they add the backdated amounts. Stay on top of them with weekly check-ins though - these cases have a way of sitting in someone's inbox if you don't keep following up. You're doing everything right, just hang in there! 🙏

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Thank you for sharing your sister's experience! It's really reassuring to hear another success story where everything worked out in the end. I'm so glad I signed that conditional withdrawal form - I almost didn't because I was worried about giving up my appeal rights, but the appeals rep explained it was the best way to protect myself while still giving the county a chance to fix their error. Your advice about weekly check-ins is spot on. I've already learned that nothing moves forward in this system unless you stay on top of it. I'm going to start calling every Tuesday and keeping detailed notes of what they tell me. It's frustrating that we have to be our own case managers, but at least now I know what to expect. Thanks for the encouragement - stories like this give me hope that there's light at the end of this bureaucratic tunnel! 🤞

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I'm so sorry you're going through this mess! As someone who's been navigating CalFresh for a while, I can tell you that income calculation errors are unfortunately super common. The good news is that since the appeals rep has already acknowledged the county made a mistake, you're in a really strong position. You should absolutely get your retroactive benefits for September and October - they're legally required to issue them once they correct the error. In my experience, it usually takes 2-4 weeks after they fix your case for the money to show up on your EBT card, often as separate deposits for each month. The overissuance notice should disappear completely since it was based on their calculation error, not anything you did wrong. Make sure to ask them to document that the overissuance was due to county error when they contact you about the resolution. One tip: start calling weekly for status updates and keep detailed notes of every conversation. Get names, dates, and exactly what they tell you. This system moves slowly unless you stay on top of it, but your conditional withdrawal was the smart move to protect your rights while giving them a chance to fix things. Hang in there! 💪

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Thank you for the reassurance and practical advice! I really appreciate you taking the time to share your experience. The 2-4 week timeframe gives me a realistic expectation for when to expect the retroactive benefits. I'm definitely going to start those weekly check-ins and keep detailed notes like you suggested - it seems like that's the only way to make sure things don't get lost in the shuffle. It's both frustrating and comforting to know that income calculation errors are so common. Frustrating because it shows there are systemic issues, but comforting because it means I'm not alone in dealing with this. The fact that you and so many others have successfully navigated this process gives me confidence that I can too. Thanks for the encouragement - this community has been such a lifeline during this stressful time! 🙏

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This whole thread has been such an incredible resource! I'm dealing with a similar lockout situation right now and was getting so frustrated until I found this discussion. It's honestly mind-blowing how many helpful workarounds everyone has shared - the automated phone balance check, store balance inquiries, Claimyr service, calling county offices right at 8am, even the tip about using incognito mode. I had no idea about most of these options! What really strikes me is how we've all had to become experts at navigating these broken systems just to access basic services we're entitled to. It shouldn't require a community forum and third-party services to check our own benefit balance, but I'm so grateful that spaces like this exist where people actually help each other with real solutions. Going to try several of these suggestions tomorrow and will definitely write down my security answers somewhere safe once I get back in. Thanks everyone for turning what could have been an isolated, frustrating experience into a learning opportunity for the whole community!

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This thread really has become an amazing resource! I'm brand new to both CalFresh and this community, and I'm honestly shocked by how helpful everyone has been here. Reading through all these real experiences and solutions has taught me more about navigating the system than any official website or pamphlet ever did. It's both inspiring and frustrating - inspiring to see how people support each other, but frustrating that we even need to create our own support networks just to access basic services. I'm definitely saving this whole thread as a reference guide and writing down my security answers right away before I end up in the same situation. The fact that so many people took time to share detailed solutions and follow up with updates really shows what community support can look like. Hope your lockout gets resolved quickly!

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This thread has been absolutely invaluable! I'm currently locked out of my EBTEDGE account too and was feeling so stressed about it until I found this discussion. The range of solutions everyone has shared is incredible - from the automated phone balance check to Claimyr to calling county offices at 8am. What really gets me is how we've all had to become system navigation experts just to access our own benefits. It's wild that there's no simple, reliable way to reset these accounts through official channels. I'm planning to try the automated phone system today for my balance and then use Claimyr tomorrow to get my account reset. Really appreciate Miguel updating us on what worked - that kind of follow-through helps so many people who find this thread later. This community support makes dealing with these broken systems so much more manageable!

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I just wanted to add my experience as someone who's been in your exact situation! My CalFresh benefits ended about 4 months ago when I missed my recertification interview (work schedule conflict), but I've been successfully using my EBT card for Museums for All discounts ever since. I've visited 5 different museums throughout California, and the California Science Center was actually the first place I tried it. The staff there are incredibly welcoming and familiar with the program - they just glanced at my card and immediately processed the discount. No questions, no hassle, just "enjoy your visit!" What I love about the Science Center specifically is that it's such a full day experience. My 8 and 10-year-olds spent hours in the ecosystems exhibit and couldn't stop talking about the earthquake simulator. The fact that you can get in for such a reduced price makes it feel like you're giving your kids this amazing educational experience without the financial stress. One tip: if you're planning to visit other museums in the future, I'd recommend checking out the Natural History Museum and the Getty Center too - both were super easy with the EBT card and have incredible exhibits that kids love. Don't hesitate about this weekend - your kids are going to have such an amazing time, and you should feel good about using a program that exists specifically to make these experiences accessible to families like ours! 🎆

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This is so encouraging to hear from someone who was in the exact same situation with missing recertification! It really helps to know that I'm not alone in this and that the Science Center staff are so welcoming about the program. The earthquake simulator and ecosystems exhibit sound amazing - my kids are going to be so excited! I also really appreciate the recommendations for future visits to the Natural History Museum and Getty Center. It's wonderful to have a whole list of EBT-friendly places to explore with the kids throughout the year. Thank you for the reassurance and for sharing such specific details about your Science Center experience - I'm feeling completely confident about going this weekend now! 🎆

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I just wanted to share my recent experience to add to all the positive stories here! I'm a newcomer to this community but have been dealing with a similar situation. My CalFresh benefits ended about 2 months ago due to a change in my work hours, but I still had my physical EBT card. Last weekend I took my kids to the California Science Center and it went perfectly! I was honestly nervous reading some of the mixed experiences in this thread, but the staff there were so professional and kind. I just presented my EBT card at the ticket counter and they immediately gave us the discounted admission without any questions or verification attempts. My kids (ages 7 and 9) had an absolute blast - they're still talking about the space shuttle and the earthquake simulator! We spent almost 6 hours there and it felt like such great value for the discounted price. For anyone else who might be hesitant like I was, I'd say definitely go for it. The worst that could happen is you pay regular admission, but based on all these experiences (and now mine too), it seems like the vast majority of museums honor the program exactly as it's intended - to provide access to families who need it, regardless of current benefit status. Thanks to everyone who shared their stories here - it really gave me the confidence to try it! 🚀

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Welcome to the community! It's so wonderful to hear your positive experience at the California Science Center - and thank you for sharing it right after your visit! Your story is really encouraging for anyone else who might be on the fence about trying this. It sounds like your kids had an amazing time, and 6 hours there really shows how much there is to explore. The space shuttle and earthquake simulator seem to be the big hits with everyone's kids! I love how this thread has become such a supportive resource for families in similar situations. Thanks for taking the time to report back with your success story! 🚀

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I'm really glad I found this thread! I just started getting CalFresh benefits last month and had no idea that online EBT shopping was even possible. This whole conversation has been like a crash course in navigating the system. I was planning to try ordering groceries online soon since I work long hours, so knowing about the approved stores list and potential issues ahead of time will save me so much frustration. It sounds like Walmart and Amazon Fresh are the way to go for reliability. Thanks everyone for sharing your experiences - it's so helpful to learn from people who've actually dealt with these systems instead of trying to figure it out from confusing government websites!

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Welcome to using CalFresh benefits! You're so smart to research this ahead of time - I wish I had known about all these potential issues before I tried my first online order. The government websites really are confusing and don't explain the practical stuff you actually need to know. Walmart and Amazon Fresh are definitely your safest bets to start with. One thing I'd add is to maybe do a small test order first just to make sure everything goes smoothly with your card before doing a big grocery haul. That way if there are any hiccups you're not stuck without food while you troubleshoot. Good luck with your first online EBT order!

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That's exactly the right approach! I made the mistake of doing a huge grocery order for the week on my first try and when it didn't work, I was scrambling to figure out alternatives while sick. Definitely do a small test order first - maybe just a few essentials to make sure your card processes correctly and you understand how the EBT checkout flow works. Also, keep your regular grocery store as a backup plan just in case! Once you get the hang of it though, online EBT shopping is a lifesaver, especially when you're working long hours or not feeling well. The convenience is totally worth the initial learning curve.

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One more thing that might help future users - if you're getting the "restricted" error but you know you're at an approved store like Walmart, try logging out of your Instacart account completely and logging back in before attempting checkout again. I had this weird glitch where my EBT card kept showing as restricted at Walmart even after I'd successfully used it there before. Customer service told me their system sometimes holds onto old error states and logging out/in forces it to refresh. Also, if you're using the mobile app, try switching to the desktop website version - sometimes the mobile apps have bugs that the web version doesn't. These technical workarounds shouldn't be necessary but unfortunately the online EBT systems are still pretty buggy!

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This is such a helpful technical tip! The logging out/back in trick is something I never would have thought to try, but it makes sense that the system might cache old error states. I've definitely run into similar issues with other apps where a simple logout/login fixes weird glitches. Good point about trying the desktop website too - I've noticed mobile apps can be more buggy in general, especially for payment processing. It's frustrating that we need these kinds of workarounds for something as basic as buying groceries, but I really appreciate you sharing the specific troubleshooting steps. I'll definitely keep these in mind if I run into any weird errors in the future, even at stores that should definitely work!

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