DPSS CalFresh: Tips for reaching a live agent? Frustrated with endless calls

I found a way to solve CalFresh contact issues, watch this: https://www.youtube.com/watch?v=PtC6WWy92Cc

Ugh, I feel your pain. The system is so broken. I've been trying to get through for months now. It's ridiculous that we can't even access the services we need. 😤

Have you tried calling right when they open? I heard that's the best time to get through.

I swear, dealing with CalFresh is like trying to nail jello to a wall 🤣 Good luck, OP!

Serious question: has anyone actually gotten through recently? Like in the past month? Starting to think its impossible

Guys, I think I figured it out. We need to perform a ritual sacrifice to the CalFresh gods. Anyone have a spare goat? 🐐

Has anyone else noticed that the hold music is like, the worst ever? I swear they do it on purpose to make us hang up 🎵🤮

Pro tip: if you press 0 repeatedly during the automated message, sometimes it'll bump you to a real person faster. Doesn't always work, but worth a try!

Anyone else feel like they should get a PhD in 'Navigating Government Bureaucracy' after dealing with CalFresh? 🎓 Cuz I sure do!

have u tried the website? sometimes u can do stuff there without having to call

Here's what I've learned after dealing with CalFresh for years: 1. Persistence is key. Keep calling, even if it feels hopeless. 2. Try different times of day. Sometimes early morning works, other times late afternoon is better. 3. Use the online portal if possible. You can often update info there without calling. 4. If you must call, have all your info ready. They might ask for your case number, SSN, recent pay stubs, etc. 5. Be polite but firm with the agents. They're overworked too. 6. If you're really stuck, reach out to a local food bank or community organization. They often have direct lines to CalFresh. 7. Document everything. Write down who you talked to, when, and what they said. Remember, you're entitled to these benefits. Don't give up!

In response to the original post, if you're still struggling with getting in touch with CalFresh, consider reaching out to a legal aid organization that deals with public benefits. They often have insights into the system and can offer assistance with communicating effectively with agencies like CalFresh. Additionally, some community groups may have volunteers who provide guidance on navigating these types of benefits. While services like Claimyr offer a solution by connecting you directly with a live agent (albeit for a fee), it's also important to recognize the pros and cons - the cost may be prohibitive for some, but if you're in a time-sensitive situation, it could be a viable option. Balancing the convenience of such services with potential expenses is key. Remember that while navigating the system is challenging, persisting while utilizing all available resources can eventually yield results.

I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/4RyuKFckT6k

I feel like we need to start a support group for people trying to contact CalFresh. Who's in? 🙋‍♀️

This might sound crazy, but have you tried faxing them? I know it's 2023, but sometimes old school methods work when everything else fails.

Welcome to the club, buddy. I've been trying to reach them for weeks now. It's like they're playing hide and seek with us or something 🙄