LA County California DPSS SNAP
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My SAR-7 was completed and processed but DPSS took too long and now my benefits are discontinued. I need my CalFresh/SNAP benefits back. I called and the worker disconnected and said they'd call back but never did. Has anyone else had this problem? What can I do to get my benefits reinstated?
Hey everyone, I'm trying to recertify for SNAP benefits and I'm having trouble getting through to DPSS. Has anyone had any luck recently? I've been trying to call but keep getting stuck in the automated system. Any tips on how to reach a real person or which options to select? I'm getting frustrated and worried about my benefits lapsing.
Hey everyone, I just got off the phone with DPSS after a 3-hour ordeal and wanted to share what I learned. The key is persistence and having ALL your documents ready before you even dial. I called at 7:29 AM sharp, used the menu options that @Javier Mendoza shared (thanks for those exact steps!), and when I finally got through, the caseworker was actually super helpful. She told me that recertification packets can also be submitted online through YourBenefitsNow.com - apparently they've improved the upload feature recently. Just make sure to get a confirmation receipt! Also, pro tip from the caseworker: if your benefits are set to expire within 10 days and you submit your recert paperwork, they'll extend them automatically while processing. Don't give up, y'all - the system sucks but there are real people on the other end trying to help! 🙏
This is amazing info, thank you so much! 🙌 I had no idea about the 10-day extension rule - that takes away so much of my anxiety about my benefits expiring while I'm trying to get through to them. I'm definitely going to try the online upload option first before attempting another phone marathon. Really appreciate you taking the time to share all these details after your 3-hour battle!
Hey everyone, I'm having some trouble with my recertification. I got a notice from DPSS but I'm not sure what to do next. Has anyone gone through this process recently? Any tips or advice would be really appreciated!
Anyone else feel like theyre playing calvinball with these rules? Swear they change em every other week 🤡
@Edison Estevez I just went through recertification about 2 months ago and it was actually smoother than I expected! The key thing that helped me was organizing everything beforehand. I made a checklist and gathered docs in advance. Also, if you're having trouble reaching them by phone, try calling right when they open at 8am - that's when I had the most luck getting through. Don't stress too much, you got this! 💪
Anyone else having trouble accessing their EBT benefits? I've been dealing with the same issues for weeks now and I'm at my wits end. Can't seem to get through to anyone on the phone either. Any advice would be appreciated!
Have you tried reaching out on social media? Sometimes tweeting at the official EBT account can get their attention faster than calling.
I'm dealing with the exact same thing right now! My card was working fine last week and then suddenly nothing. Can't buy groceries, can't get through on the phone - it's beyond frustrating. I tried the online portal but it just keeps showing "system error." Really hoping someone here has found a solution because I'm running out of options fast. This shouldn't be this hard when people are depending on these benefits to eat! 😤
Hey everyone, I'm trying to do my DPSS recertification but I'm having trouble finding the right option. I've searched for 'CA DPSS Recertification' but I'm not sure which specific option to choose. Has anyone gone through this process recently? Any tips on navigating the system would be really helpful!
Has anyone else noticed that the DPSS website is always down for maintenance when you actually need to use it? It's like they know exactly when I'm free to do this stuff 🙄
I just went through this process last week! @Emma Thompson's steps are spot on, but I'll add one more tip - if you're having trouble finding the YBN portal, try clearing your browser cache first. I was pulling my hair out trying to access it until I did that. Also, make sure you're using a desktop/laptop instead of mobile - the mobile version is pretty glitchy. The whole process took me about 45 minutes once I had all my documents ready. Good luck!
Zainab Ibrahim
PSA: Always keep copies of EVERYTHING you submit to DPSS. I learned this the hard way. Now I have a whole file cabinet just for benefit paperwork 📁😅
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Diego Fernández
I went through this exact same situation a few months ago! Here's what finally worked for me: I called the DPSS customer service line first thing in the morning (like 8:01 AM) and kept pressing 0 to get to a live person. When I finally got through, I asked to speak to a supervisor and explained that my benefits were wrongfully discontinued due to their processing delays. The supervisor was able to expedite my case and I got my benefits restored within a week. Also, make sure you mention that you submitted your SAR-7 on time - they have to restore benefits retroactively if it was their fault for the delay. Don't let them brush you off! You got this! 💪
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