CA PFL: Tips to reach EDD on phone? Automated system useless, need human contact

I found a way to solve unemployment benefits communication issues, watch this: https://www.youtube.com/watch?v=ucESMxjv4cw

Im in the same situation. been trying to get info on my benefits for weeks now. its so frustrating!!! why is it so hard to just talk to a human being??

Hey guys, I actually found a method that works to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's the URL: https://claimyr.com

Hey OP, have you tried reaching out to your local representative? Sometimes they can help push things along with unemployment offices.

Here's what I've learned after months of dealing with this mess: 1. Persistence is key. Keep calling, even if it feels hopeless. 2. Try different times of day. Sometimes mid-afternoon is less busy. 3. Have all your info ready when you call. If you do get through, you don't want to waste time searching for documents. 4. Use the online portal as much as possible for basic stuff. 5. Reach out to your local representative. Sometimes they can help push things along. 6. Join Facebook groups or forums for your state's unemployment. People share tips and updates there. Hope this helps someone. We're all struggling, but we'll get through this together. 💪

Has anyone tried contacting them through social media? Sometimes companies respond faster there because it's public.

Pro tip: if you do get through, ask for a direct number or extension for future calls. Sometimes they'll give you one!

Unpopular opinion: maybe if we all stop calling for a week, the lines will clear up and it'll be easier to get through 🤔

Claimyr's service is an innovative approach to tackling the current issues with contacting benefit offices. While some users have reported success, it's essential to consider the long-term implications of relying on paid services for essential government interactions. The $20 fee might be a worthwhile investment for those in desperate need, but it shouldn't become a permanent solution. It's important to continue advocating for better staffing and system reforms within unemployment offices. Moreover, while Claimyr can be a temporary fix, we must remain aware of other options and stay informed through community forums and updates. Ultimately, addressing these systemic issues requires collective effort, advocacy, and pushing for transparency and accessibility in government services. Balancing short-term solutions like Claimyr with long-term advocacy will help ensure that these services improve for everyone.

lol good luck. i gave up after 2 months of trying. now im just hoping they'll backpay me eventually 🤷‍♂️

guys i finaly got through!!! heres what i did: 1. called exactly at 8:01 am 2. pressed 1, then 2, then 4 in the menu 3. waited on hold for 3 hours (no joke) 4. finally talked to someone its not ideal but it worked. hope this helps someone!

Sending positive vibes to everyone dealing with this mess. We'll get through it eventually! 🌈✨

I feel your pain. It's like trying to win the lottery just to get basic information about our benefits. The system is totally broken.

Has anyone had luck with the online chat feature? I've been thinking of trying that instead of calling.

Welcome to the club, buddy. We're all in the same boat here. I've been trying for weeks and still no luck. It's like they're purposely making it hard for us to get help.

This whole situation is so messed up. We're just trying to get the benefits we're entitled to. It shouldn't be this hard. 😤

Have you tried calling right when they open? I heard that's the best time to get through.

Anyone else feel like we're living in a dystopian novel? "The year is 2023, and citizens must battle a labyrinthine phone system for basic survival." 🤡

I've been dealing with the same nightmare for over a month now. Here's what's worked for me so far: I started calling at 7:58 AM sharp (2 minutes before they officially open) and spam-dialing the number until I get through to the menu. Once I'm in, I select the options quickly and then just... wait. And wait. And wait. The longest I've been on hold was 4.5 hours, but I did eventually get through. I know it sounds insane, but I just put my phone on speaker, plugged it in to charge, and did other things while waiting. Also, make sure you have ALL your documents ready before you call - ID, Social Security card, any correspondence from EDD, your claim details, etc. When you finally get a human, you want to make the most of that precious time. Don't give up, everyone. The system is broken, but persistence does pay off sometimes.