Need help reaching EDD live rep for urgent benefit update - any tips?

Ugh, I feel your pain. I've been trying to get through for weeks now. It's like they don't want us to actually talk to a human being. Have you tried calling right when they open? I've heard that can sometimes work.

I found a method that actually works to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

Have you tried reaching out through their online portal? Sometimes you can schedule a callback that way. It's not perfect, but it's better than being on hold forever.

I've had some success by calling my local assemblymember's office. They have direct lines to EDD and can sometimes help push things through. Might be worth a shot if you're really stuck.

Here's what I've learned after months of dealing with EDD: 1. Persistence is key. Keep calling, even if it feels hopeless. 2. Try different times of day. Early morning and late afternoon seem to work best. 3. Use the online portal to send messages. Sometimes they respond faster that way. 4. If you get through, be super nice to the rep. They're dealing with a lot too. 5. Keep detailed records of all your calls and attempts to contact them. 6. Consider reaching out to your local government representatives for help. 7. Join Facebook groups or other online communities for support and tips. 8. If all else fails, consider using a paid service like the one mentioned above. Remember, you're not alone in this. The system is overwhelmed, but don't give up. You'll get through eventually!

Anyone else feel like we're living in a kafka novel? Like, we're just chasing our tails trying to get basic info about OUR OWN BENEFITS. It's maddening.

Hey OP, what kind of update are you trying to get? Sometimes there are specific numbers for different issues that might be easier to get through on.