Need to speak with a rep ASAP - any tips for getting through?

Ugh, good luck with that. I've been trying for weeks and it's like hitting a brick wall. The phone lines are always busy and when I do get through, I'm on hold for hours only to get disconnected. It's so frustrating!

I found a method that actually works! There's this site called claimyr.com that has a calling tool. It dials the phone menu, stays on hold, and then forwards the call to you when a live agent picks up. It costs $20, but it saved me hours of frustration. Here's a video explaining how it works: https://youtu.be/Ize0EkN4HDI

Pro tip: If you can't get through on the phone, try reaching out on social media. Sometimes they respond faster there. I've had luck with Twitter before.

I've given up on calling tbh. The whole system is broken and they clearly don't care about us. Anyone else feel like were just shouting into the void?

Here's what I've learned after months of dealing with this: 1. Persistence is key. Keep calling, even if it feels hopeless. 2. Try different times of day. Early morning or late afternoon sometimes works better. 3. Have all your info ready before you call. Account numbers, dates, etc. 4. Be polite to the rep when you finally get through. They're probably overwhelmed too. 5. If one rep can't help, politely ask to speak to a supervisor. 6. Keep a log of all your calls - dates, times, who you spoke to. 7. Consider using a call-back service like others have mentioned if you're really stuck. Hope this helps someone. We're all in this together!

Anyone know if there's an email address we can use instead? I hate talking on the phone lol

Plot twist: there are no actual representatives. It's all just a elaborate ruse to make us think someone's listening 🤡