Tips for getting through to a human to set up an appointment?

Ugh, I feel your pain. I spent hours trying to get through last week. It's like they don't want us to talk to actual people anymore 🙄

Pro tip: call right when they open in the morning. That's usually when wait times are shortest. Also, try pressing 0 repeatedly - sometimes that'll get you to a human faster.

I found a method that actually works to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's the link: https://www.claimyr.com

Have you tried their online appointment system? Sometimes it's easier to book through the website than calling.

Here's what I've learned after dealing with this for months: 1. Be persistent. Sometimes you just gotta keep calling. 2. Have all your info ready before you call. They might ask for account numbers, SSN, etc. 3. Be polite to the rep when you finally get one. They deal with angry people all day. 4. If possible, try to handle stuff online. It's often faster. 5. If you absolutely need to talk to someone, consider using a paid service like others mentioned. It can save you a ton of time and headache. Hope this helps! Good luck getting your appointment set up.

have u tried emailing them? sometimes thats faster than calling

Lmao good luck. I've been trying to set up an appointment for weeks. At this point I'm convinced their customer service is run by clowns 🤡