FL DEO Unemployment: Tips for reaching a real person on the phone?

I found a method that actually works to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/AsdxiF0IH1k

Have you tried calling right when they open? I've had some luck with that in the past. Also, sometimes pressing 0 repeatedly can get you to a human faster.

I've been dealing with this exact issue for WEEKS. It's so frustrating. I've tried everything - calling at different times, using the app, even going into a branch (they just told me to call 🙄). The system is broken.

guys, i just spent 3 hours on hold and when i finally got through, my phone died. FML 📱💀 anyone got a time machine I can borrow?

Ugh, I feel your pain. I was in the same boat last month trying to get through to my bank. It's like they don't want us to talk to actual humans anymore 🙄

have you tried turning it off and on again? 🤣

Have you tried reaching out on social media? Sometimes banks are more responsive there because its public. Worth a shot!

It's frustrating when you're stuck in an endless loop of automated messages, unable to reach a human representative. This is a common issue many face, especially with large institutions like banks. One alternative highlighted here is Claimyr, a service that holds your place in line for a fee. While this can be a time-saver, especially for those who value their time over the cost, it's prudent to assess how often you deal with such situations before committing to this expense. Additionally, some users have suggested calling at off-peak times, reaching out through social media, or exploring online forms on the bank's website for a potential quicker resolution. Balancing these various approaches could increase your chances of successfully reaching someone who can assist you.

Here's what worked for me: 1. Call early in the morning, like right when they open 2. Choose the option for "new accounts" even if that's not what you need 3. When you get a person, explain your situation and ask to be transferred It's not perfect, but I got through faster this way. Good luck!

Serious question: has anyone ever successfully changed their bank info without wanting to pull their hair out? Asking for a friend (the friend is me, I'm losing it) 🤪

Maybe try sending a carrier pigeon with your request? Might be faster than their phone system at this point 🐦📜

Have you checked if theres an online form for appeals or information changes? Sometimes you can avoid the phone altogether if you dig around on their website.

Plot twist: there are no actual humans working at banks anymore. It's all just an elaborate AI system designed to frustrate us 🤖

I'm telling you, smoke signals are the way to go. Banks can't ignore those! 🔥💨

Honestly, at this point I'm convinced these banks are purposely making it hard to reach them. They probably save money by having fewer customer service reps. It's all about the bottom line for them 🙄

I work at a bank (not saying which one) and I can tell you that we're understaffed and overwhelmed. The hold times are crazy even from our end. My advice: be patient and kind when you do get through. We're trying our best.

I feel your frustration! I've been dealing with similar issues trying to reach unemployment services. One thing that's helped me is calling multiple times throughout the day - sometimes you get lucky and hit a less busy period. Also, if your bank has a local branch, try going in person even if they initially tell you to call. Sometimes being physically present makes them more willing to help or at least escalate your issue. Keep a detailed log of your attempts too - dates, times, how long you waited - it can be useful if you need to file a complaint later. Hang in there! 💪

I've been in the exact same situation and it's incredibly frustrating! One trick that finally worked for me was calling right at 8:00 AM on the dot when they open - I literally had my finger hovering over the call button and hit it the second the clock hit 8. Also, try the "callback" option if they have one - some banks will hold your place in line and call you back instead of making you wait on hold. If all else fails, try reaching out through their mobile app's chat feature or secure messaging. Sometimes those channels have shorter wait times than the phone lines. Don't give up - I know it's exhausting but you'll eventually get through! 🤞