Frustrated with appointment setup - keeps asking for survey without connecting to rep. Any tips?

Ugh, I feel your pain! The appointment system is a total nightmare. I've been trying for weeks to get through. It's like they don't want us to actually talk to anyone 🙄

I actually found a way to get through! There's this service called claimyr.com that calls for you, waits on hold, and then connects you when a real person picks up. It costs $20 but honestly it was worth it for me after wasting so much time trying to call myself.

Pro tip: keep hammering that 0 button when you're in the automated system. Sometimes it'll kick you out to a real person if you're persistent enough.

This is ridiculous. We pay taxes for these services and can't even use them properly. Has anyone tried contacting their local representative about this issue?

Here's what I've learned after dealing with this for months: 1. Call right when they open. The queue is usually shorter. 2. If you get the survey, hang up and call back immediately. 3. Try different phone numbers if they have multiple listed. 4. Be super nice to the rep when you finally get one. They deal with angry people all day. 5. Have all your info ready before you call. 6. If all else fails, see if you can schedule online or via email. Hope this helps someone! Stay persistent, you'll get through eventually.

am i the only 1 who thinks its crazy we gotta jump through all these hoops just to make a simple appointment??? the system is broken af