
California Paid Family Leave
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I'm 39 weeks pregnant and finally got my doctor to complete my DE2501 disability form for maternity leave last week. I mailed it on Monday (first class mail) and I'm getting anxious because my due date is in 8 days! I tried calling EDD this morning to confirm they received it but kept getting the 'all representatives are busy' message for over an hour before giving up. Does anyone know how long it typically takes for them to process mailed forms? Will I see something on my online account before I get anything in the mail? I'm freaking out because I need this processed before I deliver - I seriously can't afford to miss my maternity disability payments with twins on the way! First time mom problems ๐ฐ
I'm at my wits end trying to reach someone at EDD about my PFL baby bonding claim! I've been calling the 1-877 number for TWO WEEKS straight, at different times of day (8am, 10am, 2pm, even right before they close). Either I get the 'call volume too high' message and get disconnected or I wait on hold for 2+ hours only to get randomly disconnected. My baby is 7 weeks old now, I submitted my claim 5 weeks ago, and I STILL haven't received any updates or payments. My savings are almost gone and I need to talk to a real person to find out what's happening with my claim. Has anyone successfully gotten through recently? Are there special times to call or menu options that work better? I'm desperate at this point!
when i had my baby last year i waited 8 WEEKS for my pfl payment!! i called literally 30+ times. finally i contacted my state assembly members office and they have special liasons who work with edd. they fixed my claim in 3 days after i suffered for 2 months. google your local assembly member and email their office explaining your situation
Just checking back - any success with reaching EDD? The transition flag issue is something I've seen frequently cause delays. If you've tried all the phone methods without success, I'd recommend: 1. The assembly member contact suggestion above - excellent advice 2. Try the alternate PFL customer service number: 1-833-978-2511 (sometimes has different staffing/wait times) 3. If your employer has an HR benefits coordinator, they may have direct contact channels with EDD One more note: make sure you're continuing to certify for your PFL benefits every two weeks even while waiting for the initial approval. Many claimants don't realize you still need to certify during the pending period.
That's amazing news! So glad you finally got through and got it resolved. This whole thread has been super helpful - I'm dealing with a similar transition delay right now and I'm going to try Claimyr too. Thanks for updating us on what worked!
That's amazing news! ๐ So glad you finally got through and got it resolved. The transition flag issue seems to be way more common than it should be. Definitely keeping Claimyr in mind if I run into similar issues in the future. Enjoy your bonding time with your baby without the stress of worrying about payments!
Hey everyone, I need some advice. I filed a claim recently but now I'm thinking about canceling it. Has anyone gone through this process before? What should I expect? Any tips or things I should watch out for?
Has anyone successfully canceled online? I've heard mixed things about whether that's even possible.
I actually just went through this process last week! Here's what worked for me: I called the main number at 8:00 AM sharp and got through in about 20 minutes. The rep was actually really helpful once I explained my situation. They asked for my claim number, SSN, and reason for canceling. The whole call took maybe 10 minutes once connected. They said it would take 3-5 business days to process and I got a confirmation email 2 days later. Pro tip: have a pen and paper ready to write down the confirmation number they give you - you'll want that for your records!
Hey everyone, I just had a weird experience with EDD. I accidentally placed another call request after I had already talked to an agent. I was worried about my information being secure. Has anyone else had this happen? Is it normal to get calls from 888-506-3112? Just want to make sure everything's legit.
FYI for everyone: EDD has been updating their systems lately. Might explain some of the weirdness with calls and stuff. They posted about it on their Twitter last week.
Landon Flounder
when i had my last baby i tried calling edd for DAYS with no answer then found out from my sister that u can actually go to the edd office in person!!! the one by me lets u make appointments online now and they can look up ur claim right there. just an idea if ur still having problems
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Myles Regis
AuthorThat's a really good suggestion! I didn't even think about going to an EDD office in person. I'll definitely consider that if I don't see any updates soon. Thank you!
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Nia Jackson
Hey there! I'm going through this exact same situation right now - 37 weeks pregnant and just mailed my DE2501 form yesterday. Reading through all these responses is making me feel so much better about the timing! One thing I wanted to add that helped me prepare: I created a simple checklist on my phone to track everything. I'm checking my UI Online account every morning, and I also took photos of all my paperwork before mailing just in case I need to resubmit. Also, my OB mentioned that if I go into labor before the claim is processed, I should call the hospital's patient advocate - they apparently have contacts at EDD who can help expedite urgent cases. Not sure if that's true everywhere, but might be worth asking about! Sending you good vibes for a smooth process and safe delivery! The fact that you got your paperwork in at 39 weeks shows you're more on top of things than you think! ๐ช
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