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when i had my baby last year i waited 8 WEEKS for my pfl payment!! i called literally 30+ times. finally i contacted my state assembly members office and they have special liasons who work with edd. they fixed my claim in 3 days after i suffered for 2 months. google your local assembly member and email their office explaining your situation
I never would have thought of this! Thank you, I'm going to look up my assembly member right now.
Just checking back - any success with reaching EDD? The transition flag issue is something I've seen frequently cause delays. If you've tried all the phone methods without success, I'd recommend: 1. The assembly member contact suggestion above - excellent advice 2. Try the alternate PFL customer service number: 1-833-978-2511 (sometimes has different staffing/wait times) 3. If your employer has an HR benefits coordinator, they may have direct contact channels with EDD One more note: make sure you're continuing to certify for your PFL benefits every two weeks even while waiting for the initial approval. Many claimants don't realize you still need to certify during the pending period.
I actually got through yesterday using the Claimyr service someone mentioned above! You were right - there was a transition flag on my account because they needed to verify my last day worked on SDI before starting PFL. The agent cleared it immediately and said I should receive payment within 5-7 days. I'm so relieved! And yes, I've been certifying every two weeks - thanks for that reminder for others who might not know. Thank you to everyone for all the helpful advice!
Has anyone successfully canceled online? I've heard mixed things about whether that's even possible.
I tried once and it was a disaster. Ended up having to call anyway. Save yourself the headache and just call from the start.
I actually just went through this process last week! Here's what worked for me: I called the main number at 8:00 AM sharp and got through in about 20 minutes. The rep was actually really helpful once I explained my situation. They asked for my claim number, SSN, and reason for canceling. The whole call took maybe 10 minutes once connected. They said it would take 3-5 business days to process and I got a confirmation email 2 days later. Pro tip: have a pen and paper ready to write down the confirmation number they give you - you'll want that for your records!
This is super helpful! Thanks for sharing your experience @KylieRose. Good to know the 8 AM call strategy actually works. Did they mention anything about whether canceling would affect future claims or any penalties?
@KylieRose This is exactly the kind of detailed walkthrough I was hoping for! Really appreciate you taking the time to break down the whole process step by step. The confirmation email part is especially good to know - gives me peace of mind that there's a paper trail. Definitely going to try the 8 AM strategy!
I got my notice of computation about 3 weeks ago and just wanted to share my timeline for anyone wondering what to expect! Here's how it went for me: Week 1: Got the notice, spent like 2 hours going through every detail with a magnifying glass lol. Found one small error with my employer's name but decided it wasn't worth appealing since the wages were correct. Week 2: Debit card arrived! Still no payments though. Started getting anxious and called like 50 times (couldn't get through obvs). Week 3: FINALLY got my first payment! It was actually for 2 weeks worth since I'd been certifying the whole time. So hang tight everyone - the notice really is a good sign that things are moving. The hardest part is just waiting it out after that. Make sure you keep certifying every 2 weeks even if you don't see payments right away! @Mateo Rodriguez - you should definitely be excited! Getting the notice means you're almost there π
This timeline is so reassuring! I'm literally in week 1 right now going through my notice with that same magnifying glass approach π It's good to know that even with a small error you still got your payments on time. I found a tiny discrepancy with one of my job start dates but like you said, the wages look right so maybe I won't stress about it. Thanks for sharing your experience - it really helps to see what the actual timeline looks like from someone who just went through it!
Thanks for posting this question! I'm actually in a similar situation - just got my notice of computation yesterday and was feeling the same mix of excitement and anxiety. Reading through all these responses has been super helpful, especially the timeline that @Diego Mendoza shared. It's reassuring to know that getting the notice really is a positive step forward and that I should expect to wait a few more weeks for actual payments. I'm definitely going to follow everyone's advice about reviewing everything carefully - better safe than sorry! Has anyone here had experience with appealing errors on the notice? Just wondering how complicated that process is in case I find any issues.
Natalie Chen
I just went through this exact situation 2 months ago! I was 38 weeks when I mailed my DE2501 and was panicking just like you. Here's what happened with mine: Day 5: Nothing online yet, called EDD with no luck Day 7: Still nothing, started freaking out Day 9: FINALLY showed up in my UI Online account as "Claim Filed" Day 14: Got my approval letter in the mail Day 16: First payment hit my EDD Debit Card The key thing that saved my sanity was setting up text alerts through UI Online so I got notified the moment my claim status changed. Also, even though it felt like forever, everything was backdated to my last day of work just like others mentioned. One tip: if you haven't already, make sure your mailing address is updated in your UI Online account. I've heard of people having delays because EDD had their old address on file. You've got this! The waiting is torture but it WILL get processed. Try to focus on getting ready for those twins - that's way more important than stressing about EDD right now! πΌπΆπΆ
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Amara Eze
β’This timeline is exactly what I needed to see! Thank you so much for breaking it down day by day - it really helps manage my expectations. I had no idea about the text alerts through UI Online, I'm definitely setting that up right now! And you're absolutely right about checking my mailing address. I actually moved about 6 months ago and while I thought I updated everything, I should double-check that EDD has my current address on file. That would be such a nightmare if my approval letter went to the wrong place! I really appreciate the reminder to focus on preparing for the twins instead of stressing about EDD. You're so right - this will all get sorted out, but these babies are coming whether the paperwork is processed or not! Time to shift my energy to more important things. Thank you for the encouragement! π
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Tasia Synder
I'm also a first-time mom and went through this same anxiety spiral a few months ago! One thing that really helped me was calling EDD first thing in the morning (like 8:01 AM sharp) - I had much better luck getting through then versus later in the day. Also, don't panic if you give birth before it's fully processed! My baby came 5 days early while my claim was still pending, and everything worked out fine. The hospital social worker actually helped me follow up with EDD and made sure I knew exactly what to expect for the processing timeline. In the meantime, make sure you have your employer's information handy (like your last day of work and wage info) because EDD might need to verify that when they process your claim. And if you're planning to breastfeed, ask your doctor about getting the pumping supplies covered through your insurance now - one less thing to worry about later! Wishing you a smooth delivery and hope your claim gets processed soon! π
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Aaliyah Jackson
β’This is such great advice! I never thought about calling right at 8:01 AM - that makes so much sense that the lines would be less busy first thing in the morning. I'm definitely going to try that tomorrow if I still don't see anything in my online account. It's so reassuring to hear that even if the baby comes early while the claim is pending, everything still works out! I had no idea hospital social workers could help with EDD follow-ups - that's amazing. I'll make sure to ask about that when I get to the hospital. Thank you for the tip about having employer info ready too. I should probably gather all those details now while I'm thinking clearly instead of trying to remember everything while dealing with newborn chaos! And yes, I'm planning to breastfeed so I'll definitely look into getting the pump supplies sorted through insurance now. You've all been so helpful and reassuring. It's amazing how much better I feel just knowing other moms went through the exact same worries and everything turned out fine! π
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