


Ask the community...
when i had my baby last year i waited 8 WEEKS for my pfl payment!! i called literally 30+ times. finally i contacted my state assembly members office and they have special liasons who work with edd. they fixed my claim in 3 days after i suffered for 2 months. google your local assembly member and email their office explaining your situation
Just checking back - any success with reaching EDD? The transition flag issue is something I've seen frequently cause delays. If you've tried all the phone methods without success, I'd recommend: 1. The assembly member contact suggestion above - excellent advice 2. Try the alternate PFL customer service number: 1-833-978-2511 (sometimes has different staffing/wait times) 3. If your employer has an HR benefits coordinator, they may have direct contact channels with EDD One more note: make sure you're continuing to certify for your PFL benefits every two weeks even while waiting for the initial approval. Many claimants don't realize you still need to certify during the pending period.
I actually got through yesterday using the Claimyr service someone mentioned above! You were right - there was a transition flag on my account because they needed to verify my last day worked on SDI before starting PFL. The agent cleared it immediately and said I should receive payment within 5-7 days. I'm so relieved! And yes, I've been certifying every two weeks - thanks for that reminder for others who might not know. Thank you to everyone for all the helpful advice!
Has anyone successfully canceled online? I've heard mixed things about whether that's even possible.
I actually just went through this process last week! Here's what worked for me: I called the main number at 8:00 AM sharp and got through in about 20 minutes. The rep was actually really helpful once I explained my situation. They asked for my claim number, SSN, and reason for canceling. The whole call took maybe 10 minutes once connected. They said it would take 3-5 business days to process and I got a confirmation email 2 days later. Pro tip: have a pen and paper ready to write down the confirmation number they give you - you'll want that for your records!
This is super helpful! Thanks for sharing your experience @KylieRose. Good to know the 8 AM call strategy actually works. Did they mention anything about whether canceling would affect future claims or any penalties?
@KylieRose This is exactly the kind of detailed walkthrough I was hoping for! Really appreciate you taking the time to break down the whole process step by step. The confirmation email part is especially good to know - gives me peace of mind that there's a paper trail. Definitely going to try the 8 AM strategy!
Same thing happened to me last month! I accidentally hit the callback request button twice and was freaking out about it. But yeah, 888-506-3112 is definitely the real EDD number - I've gotten several calls from them over the past few months. The agents are usually pretty understanding about duplicate requests too, so don't worry about it. The whole system is just clunky and it's easy to make mistakes like that. You're definitely not alone in this confusion! 😊
Oh wow, it's so reassuring to hear I'm not the only one who's done this! I was literally losing sleep over whether I'd somehow compromised my claim or created extra work for them. Thanks for confirming that number is legit - I've been so paranoid about scam calls lately that I almost didn't answer when they called back. The EDD system really needs a user-friendly overhaul, but at least we have this community to help each other navigate the chaos! 🙏
@Ava Martinez, you're totally fine! I had the exact same panic when I accidentally submitted multiple callback requests a couple months ago. That 888-506-3112 number is 100% legit - it's EDD's official callback line. I've gotten probably 6-7 calls from that number over the past year and they've all been real EDD agents. The system is honestly so clunky that these kinds of accidents happen all the time. The agents are used to it and won't give you any grief about duplicate requests. Your information is secure with them, so no need to stress! Just answer when they call and explain what happened - they'll sort it out quickly. We've all been there with the EDD confusion! 😊
Kaitlyn Jenkins
I'm so glad you found a workable solution with your employer! The part-time arrangement sounds like a great compromise. Just wanted to add a few things that might help: When you talk to EDD through Claimyr, make sure to ask them specifically about the "partial benefits" calculation so you understand exactly how your part-time earnings will affect your weekly PFL payment. They use a formula that can be confusing. Also, since you're only 6 weeks postpartum, don't forget that your body is still recovering! Even though you're going back part-time, be gentle with yourself. The sleep deprivation alone is no joke with a newborn. One last thing - if your employer is being flexible now, they might be open to other accommodations too. Maybe ask about working from home some days or flexible hours if that would help with childcare logistics. Good luck with everything, and definitely update us on how it goes! Your situation will probably help other new parents who find themselves in similar circumstances.
0 coins
Tony Brooks
•This is all such great advice! I'm definitely going to ask about the partial benefits calculation when I call EDD. I had no idea there was a specific formula they use - that would have been a nasty surprise if I got way less than expected. And you're absolutely right about still recovering. I'm honestly exhausted and probably being too optimistic about jumping back into work so soon. Maybe I should ask about starting with even fewer hours the first week or two. The work from home suggestion is brilliant too! I didn't even think to ask about that but it would make everything so much easier with feeding schedules and everything. My job is mostly computer-based so there's no reason I couldn't do some of it from home. Thank you for thinking about the bigger picture and not just the bureaucratic stuff!
0 coins
Anastasia Popova
Just wanted to chime in as someone who went through something very similar! I was only 10 months at my company when I had my daughter and faced the same job protection issue. One thing that really helped me was keeping a detailed log of ALL my communications with both HR and EDD - dates, times, who I spoke with, and what was discussed. This saved me when there was confusion later about my return date and benefit payments. Also, since you're doing the part-time return, make sure you understand your company's policy on health insurance during reduced hours. Some companies require you to work a minimum number of hours to maintain full benefits, and with a newborn, you definitely want to keep your health coverage intact! The emotional aspect of this is really tough too. I felt so guilty about not being able to take my full bonding time, but honestly, having the financial security of keeping my job was the right choice for my family. You're making a smart decision by finding this compromise.
0 coins
Esmeralda Gómez
•Thank you so much for sharing your experience! It really helps to hear from someone who went through the same thing. I'm definitely going to start keeping a detailed log - that's such a smart idea that I wouldn't have thought of. And wow, the health insurance thing is a great point! I need to check with HR about the minimum hours requirement. With a newborn, losing health coverage would be a disaster. You're right about the emotional side too. I keep feeling like I'm somehow failing my baby by not taking the full bonding time, but realistically we need the income and job security. It's hard to let go of what I had planned versus what's actually possible right now. Did you end up using any of your remaining PFL time later in the year? I'm trying to figure out the best strategy for those leftover weeks.
0 coins