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I'm going through the exact same thing right now! My claim has been showing "processed" for about 10 days but no payment has hit my account yet. I've been checking multiple times a day and it's driving me crazy. I tried calling but like everyone else here, I can't get through. The automated system just keeps saying "high call volume" and hangs up on me. It's so stressful when you're counting on these benefits to pay rent and bills. Has anyone had success with the secure messaging system through the UI Online portal? I'm thinking of trying that next since the phone seems impossible.
I feel your pain! I'm dealing with the same exact situation - claim shows processed but no money in sight. The stress is real when bills are due. I actually tried the secure messaging system last week and got a response after about 3-4 days, but it was just a generic "we're experiencing delays" message. Still, it might be worth a shot since calling is basically impossible. Also, someone earlier mentioned checking spam folders for ID verification emails - might be worth doing that too just in case there's something you missed. Hang in there, hopefully we'll all get our payments soon! 🤞
I'm dealing with this exact same issue right now! My claim has been showing "processed" for over 3 weeks but still no payment. I've tried everything - calling at different times, checking my account info, looking through emails including spam folder. The whole system seems completely broken. What's really frustrating is that I can see my weekly benefit amount is approved, but the money just never shows up. I'm starting to wonder if there's some kind of technical glitch on their end that's affecting a bunch of us. Has anyone who experienced this delay actually gotten their back payments once it was finally resolved? I'm worried they might only pay from when they fix the issue forward, not the weeks that were already "processed" but never paid.
I went through something similar last year! The key is getting to a Tier 2 specialist who actually understands the system. When you do get through, ask them specifically about "correcting the benefit period dates" - that's the magic phrase that worked for me. They were able to retroactively cancel my PFL claim for the first 6 weeks and convert it to SDI, then I filed a new PFL claim for the remaining time. It took about 3 weeks to process, but I got backpay for everything. Don't give up! The system is broken but there are people there who can fix individual cases.
This is exactly what I needed to hear! Thank you for sharing your experience and that magic phrase - "correcting the benefit period dates." I'm going to write that down and use it when I finally get through to someone. It's so reassuring to know that someone else went through this and actually got it resolved. Three weeks seems totally reasonable given everything I've been dealing with. Really appreciate you taking the time to share the specifics of what worked! 🙏
I actually had success getting through to EDD by calling the Spanish language line (even though I don't speak Spanish) - they transferred me to an English speaker and the wait was only about 45 minutes compared to the 3+ hours I was spending on the regular line. Might be worth a try! Also, make sure you have all your documentation ready before you call - they'll want your claim numbers, dates, and be able to explain exactly what happened. I've heard they're more helpful when you come prepared with specific details rather than just saying "I messed up my claim." Good luck mama! 🍀
Wow, that's such a clever workaround with the Spanish line! I never would have thought of that. And you're absolutely right about being prepared - I've been so flustered during my attempts that I probably sound scattered. I'm going to gather all my paperwork, write down exactly what happened with dates, and try your Spanish line trick. Thanks for the practical tips! 🙏
One thing that really helped me was creating a checklist before I started filling anything out. I went through each form and wrote down exactly what documents I needed, then gathered everything first before touching the paperwork. Also, if you're doing this for bonding leave (new baby), make sure you have the birth certificate or adoption papers ready - they'll need certified copies. And don't be afraid to call if you have questions! I know the wait times are brutal, but it's better to ask than to guess and get it wrong.
I went through this exact same situation about 6 months ago! After getting my Notice of Computation, I was able to start certifying within a few days. My first payment hit my account about 10 days after my first certification. The key things that helped me: 1) Set up direct deposit immediately (saved me almost a week vs waiting for the debit card), 2) Certified as soon as the option became available in my account, and 3) Made sure all my info was accurate to avoid any holds. Don't stress too much - once the process gets rolling, it's pretty reliable. Just keep checking your account daily for certification opportunities!
This is really helpful, thanks for sharing your timeline! I'm curious - did you have to do anything special to verify your identity, or did everything go smoothly once you started certifying? I keep hearing horror stories about people getting stuck in identity verification limbo for weeks.
I'm in a similar boat right now! Just got my Notice of Computation yesterday and feeling anxious about when things will actually start moving. Your timeline gives me hope - 10 days total doesn't sound too bad. Did you have any issues with the website when you were trying to certify? I've been reading about people having trouble accessing their accounts during peak hours.
Just wanted to share my recent experience to give you some hope! I got my Notice of Computation about 3 weeks ago and was in the same anxious boat as you. Here's my timeline: Got the notice on a Tuesday, was able to certify for my first week that Friday, and my payment hit my account the following Wednesday (so about 8 days total). The key was setting up direct deposit right away - I almost made the mistake of waiting for the debit card but changed my mind after reading posts here. Also, I found that logging into the EDD site around 6 AM worked way better than trying during the day when everyone else is on there. Hang in there, the waiting is brutal but once it starts flowing it's pretty consistent!
Liam O'Sullivan
Just wanted to update - I called using Claimyr this morning like someone suggested above and finally got through to a real person at EDD! They confirmed my account was missing the transition code and fixed it on the spot. The rep said my Money Network card should arrive within 7-10 business days. Such a relief!
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Jamal Edwards
•That's amazing news!! I'm going to try Claimyr today. Was it easy to use? And did they explain why this happens to some accounts but not others?
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Liam O'Sullivan
•Super easy to use, took maybe 30 minutes total including wait time (vs the days I spent trying on my own). The rep said it's happening to anyone who started benefits before Feb 15 and continued after, but the system doesn't automatically flag these accounts for the transition - has to be done manually. Apparently they're overwhelmed with these cases right now.
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Saanvi Krishnaswami
I'm dealing with this exact same nightmare right now! Started SDI in December, transitioned to PFL in February, and it's been 3 weeks with no Money Network card. My EDD online account shows everything as approved but Money Network says I don't exist in their system. I've called EDD 50+ times and can't get through their phone maze. Reading through these comments, it sounds like the "payment method designation code" is the key issue. Going to try Claimyr today since multiple people here had success with it. This whole transition has been such a disaster - how can they switch payment systems without having proper procedures in place for ongoing claims? Thanks everyone for sharing your experiences, at least now I know I'm not alone in this mess!
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Anastasia Kuznetsov
•You're definitely not alone! I just went through this exact situation last month. The payment method designation code thing is real - that's exactly what was missing from my account too. Claimyr worked for me after weeks of frustration with the regular phone lines. One tip: when you do get through to EDD, make sure to ask them to confirm they can see your account in both the old BofA system AND the new Money Network system. Sometimes the transition gets stuck halfway and your account exists in limbo between both systems. Also document the rep's name and case number if they give you one - it helped when I had to call back for a follow-up. Hope you get it resolved soon, the stress of not having access to your benefits while dealing with a new baby is just awful!
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