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Had this exact same issue last month! The ID.me verification somehow changed my first name from "Michael" to "Micheal" (with an extra 'e'). I was freaking out because I thought it would mess up my whole claim. Here's what worked for me: 1. First, I tried fixing it through ID.me directly - didn't work, they said it had to be corrected on EDD's end 2. Used the EDD web portal to send a message (like StarSurfer mentioned) - included screenshots of my driver's license 3. Also called them using that early morning trick (call right at 8am when they open) 4. Got it resolved in about 10 business days The key is being persistent but polite. Don't let them brush you off! And definitely ask for that name discrepancy flag that Anastasia mentioned - wish I had known about that earlier. Good luck Oliver, you got this! 💪
This is super helpful, thank you so much! The screenshots idea is brilliant - I wouldn't have thought of that. Really appreciate you taking the time to break down your whole process step by step. Definitely going to try the 8am calling strategy too. Did you have any issues with payments while waiting for the fix, or did they keep processing normally?
This is such a frustrating but common issue! I went through something similar when my middle initial got dropped after ID.me verification. Here's what I learned from my experience: **Multiple approaches work best:** - Online message through EDD portal (fastest response time) - Phone call as backup (try calling right at 8am or use one of those callback services mentioned) - Keep all documentation handy (ID, screenshots, etc.) **Timeline expectations:** - Online messages usually get responses in 5-10 business days - Phone fixes can happen same day if you get the right rep - Don't panic if it takes up to 3 weeks total **Pro tip:** When messaging online, use "URGENT - Name Correction Needed" as your subject line. I noticed they prioritize those messages. The good news is this won't typically hold up your payments once you've reported it. They see these ID.me discrepancies all the time now. Stay on top of it and you'll be fine! @Oliver Becker - definitely try the online message route first with screenshots like StarStrider suggested. Much less stressful than sitting on hold for hours.
unpopular opinion: the system is designed to be confusing on purpose. they hope people will give up and not claim benefits. stay strong and don't let them win!
I made a similar mistake on my disability claim a few months ago - accidentally put my injury date as both start and end dates. What helped me was calling early in the morning (like right at 8am when they open) and having ALL my paperwork ready before I called. Make sure you have your Social Security number, claim number, employer info, and the CORRECT dates written down clearly. When you talk to them, be super specific about what the mistake was and what it should be. They'll probably ask for documentation like pay stubs showing your last day worked or a doctor's note with the actual leave dates. The rep I talked to was actually pretty understanding once I explained it clearly. Hang in there - it's fixable, just takes some patience with the system!
This is super helpful! I never thought about calling right when they open - that's such a smart tip. I've been trying to call during lunch breaks and always get stuck in endless hold queues. Definitely going to try the 8am approach tomorrow. Thanks for sharing your experience with the disability claim, it gives me hope that this is actually fixable!
To summarize what everyone has correctly noted: 1. PFL and UI benefits are completely separate systems with separate funding and eligibility requirements. 2. PFL falls under State Disability Insurance (SDI) which you pay into via payroll deductions. 3. UI is a separate program with its own funding mechanism and eligibility criteria. 4. Receiving PFL will not reduce your maximum UI benefit amount or weekly benefit amount if you later qualify for unemployment. 5. The only "connection" is that both look at your base period earnings, but in different ways. For UI, they examine your highest quarter of earnings in the base period to determine your weekly benefit amount. As others have mentioned, the timing of potential termination shortly after PFL leave raises serious legal questions about retaliation that you may want to explore with an employment attorney.
Thank you for this clear summary! I feel much better understanding how these benefits work. I reached out to an employment attorney yesterday just to have a quick consultation about my rights. Looking back, small things started changing even while I was on leave - being left off email chains, not being invited to the department virtual happy hour, etc. I wish I'd been keeping track from the beginning.
I'm really sorry you're going through this stress on top of everything with your husband's health situation. The good news is that everyone here is absolutely right - PFL and UI are completely separate benefit systems, so your caregiving benefits won't affect any future unemployment claim at all. What you're describing with the delayed equipment, rescheduled meetings, and system access issues sounds very concerning, especially so soon after returning from protected leave. I'd also be worried about them hiring someone new for your department while you were out - that's a pretty big red flag. Since you mentioned you've been there 5 years and they have 80 employees, you should definitely be covered under both CFRA and FMLA protections. Keep documenting everything with dates and times. If they do terminate you, file for unemployment immediately and don't let them pressure you into saying you quit or resigned. Make sure they clearly state they're terminating you. Also, have you considered reaching out to the California Department of Fair Employment and Housing (DFEH) if things continue to deteriorate? They handle retaliation complaints related to family leave. Hope things work out for you and your husband continues to recover well!
Thank you so much for the kind words and all the helpful information! It really means a lot to have support from people who understand these situations. My husband is doing much better now, which makes dealing with work stress a bit easier. I hadn't thought about reaching out to DFEH but that's a really good suggestion. I'm definitely going to look into that if things keep going downhill. The fact that they hired someone new while I was out really bothers me - like, if they needed coverage that badly, why didn't they hire a temp? It feels very deliberate. I'm trying to stay positive but also realistic about what might happen. At least now I know the PFL won't hurt my unemployment benefits if it comes to that. This community has been incredibly helpful!
Just wanted to add another perspective here - I'm an employment attorney and see this confusion constantly. Your HR department is absolutely wrong about linking PFL to FMLA eligibility. These are completely separate programs with different funding sources and requirements. PFL is an insurance benefit you've earned through your SDI contributions - it's YOUR money that you've been paying into the system. No employer can deny you access to benefits you've already paid for just because you haven't worked there long enough for FMLA protection. Here's what I always tell clients in your situation: 1. Apply directly to EDD - don't go through your employer 2. Keep records of all communications with HR about this issue 3. If they retaliate or terminate you for taking legally protected leave (remember PDL protects the medical portion regardless of tenure), that could be grounds for a discrimination claim The fact that your HR is giving you incorrect information about state benefits is concerning. I'd recommend getting their statements in writing so you have documentation of their position. Good luck with your leave planning!
This is exactly what I needed to hear from a legal perspective! Thank you for confirming that my HR department is completely off base. I'm definitely going to request their position in writing before I file with EDD directly. It's so reassuring to know that the PDL portion has job protection regardless of tenure - that covers the majority of my medical leave. I feel much more confident about moving forward now that I understand my rights and have documentation strategies. Really appreciate you taking the time to explain this from an attorney's viewpoint!
Wow, reading through all these responses has been SO helpful! I had no idea about the PDL protection regardless of tenure - that's a game changer for my situation. I'm definitely going to file directly with EDD and get my HR's incorrect position in writing as suggested. It's frustrating that so many companies seem to misunderstand these benefits, but I'm grateful this community exists to help clarify things. For anyone else in a similar situation, it sounds like the key takeaway is: PFL = your earned benefit through SDI contributions (completely separate from job tenure), PDL = job protection for medical portion regardless of how long you've worked there, and FMLA/CFRA = job protection that requires 12 months employment. Thanks everyone for sharing your experiences and expertise!
Ethan Brown
Congrats on your baby boy! Mine just turned 1 and I miss those newborn days so much. Enjoy every minute!
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Luca Marino
•Thank you! It's going by so fast already 💙
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Zoe Papadakis
Just wanted to add - when you file your PFL claim online, make sure you have your baby's birth certificate or hospital discharge papers ready. They'll ask for documentation to prove the birth date and that you're the parent. Also, if you're planning to take the full 8 weeks consecutively, you can indicate that on the application, but if you want to take it intermittently (like a few weeks now and a few weeks later), you'll need to file separate claims for each period. The system doesn't handle intermittent leave as smoothly as continuous leave unfortunately.
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Andre Dupont
•Thanks for the detailed info! I have all his birth documents ready. One quick question - if I want to take maybe 6 weeks now and save 2 weeks for later in the year, do I need to specify that on this first application or can I just apply for the 6 weeks now and then file a separate claim later for the remaining 2 weeks?
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