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Pro tip: if you can, go to an EDD office in person. I know it's a hassle, but I finally got everything sorted when I did that. Bring ALL your paperwork with you!
One thing that helped me was setting up email notifications in my EDD account if that's available. Also, I started keeping a simple log with dates and confirmation numbers for everything I submit. When I had to resubmit something, I referenced my log and could tell them exactly when I first sent it. Made the conversation way more productive! The key is being super organized from day one - I learned this lesson the hard way after my first claim got delayed for months 😅
This exact situation happened to me during my paternity leave! The stress is real when you see that unexpected payment hit your account. In my case, it turned out to be a combination of unused sick time being paid out AND a payroll lag - I had worked a few days into the new pay period before my leave officially started, so that payment was for those days. Here's what I learned: Document everything! Take screenshots of both payments, note the dates, and keep records of when your partner's leave officially started. When you call HR, ask them to send you an email explaining what the payment was for - this will protect you both if any questions come up later. Also, most companies have a "payroll inquiry" or "payroll dispute" process that's faster than going through general HR. If his company uses ADP, Paychex, or similar payroll services, they can usually track down payment details pretty quickly. You're doing the right thing by being proactive about this! Better to ask questions now than deal with potential payback situations later.
This is such helpful advice about documenting everything! I hadn't thought about asking for an email explanation from HR but that's really smart. We definitely want to have a paper trail in case there are any issues down the road. I'll make sure he gets everything in writing when he talks to them. Thanks for sharing your experience!
I went through this exact same panic when I was on PFL! Turned out my employer had a policy where they automatically pay out accrued sick time during family leave to supplement the EDD payments. The key thing is that EDD doesn't care about what your employer pays you - they only care that you're accurately reporting your work status on your certifications. Definitely start with HR like everyone else said. Ask them specifically: 1) What this payment is for, 2) If it's an error that needs to be corrected, and 3) Get their explanation in writing. Most likely it's either unused PTO being paid out, a payroll timing issue, or supplemental pay you didn't know about. The good news is that since PFL payments come directly from EDD and employer payments come from payroll, there's no automatic system flagging this as double-dipping. You're not in trouble as long as your partner has been honest on his benefit certifications!
when i had my baby last year i went thru EXACTLY this!!! i got checks when i wanted the card too and it was such a pain! i ended up just keeping the checks cuz by the time i got thru to someone on the phone it was like halfway thru my claim anyway lol. but def update your address online ASAP and also set up mail forwarding with usps! also congrats on the new baby and good luck with ur move!!
UPDATE: I used Claimyr this morning and got through to EDD in about 12 minutes! The representative was super helpful and processed both my address change and switched me to the debit card for future payments. She said the card should arrive at my new Colorado address in 7-10 business days. Just wanted to update in case anyone else runs into a similar situation. Thank you all for the advice!
Great to hear you got it resolved! Smart move getting this taken care of before your move. One more tip: once you get your BofA EDD debit card, you can transfer the funds to your regular bank account through the BofA prepaid website for free. Might be easier than using the card directly, especially if you're out of state.
So happy this worked out for you! I was following your thread because I'm in a similar situation - just applied for PFL and will be moving to Oregon next month. Your experience definitely convinced me to try Claimyr if I run into any issues. Thanks for sharing the update and best of luck with the move and your little one!
Yes, you certify the same way through SDI Online. And your weekly benefit amount will be exactly the same as your disability payments - it's calculated using the same formula (approximately 60-70% of your wages).
This is such helpful info! I'm 32 weeks pregnant with my first and already stressing about navigating all these claims. Bookmarking this thread for when I need it. Question - if I'm planning to take the full 8 weeks of PFL bonding time, do I need to specify that upfront in my application or can I decide later how much time to take?
Eli Butler
Sending positive vibes your way, OP! Dealing with EDD while on maternity leave is the last thing you need. Hope it gets sorted out quickly! 💖👶
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Zara Perez
•Thank you so much! It's definitely added stress I didn't need, but I'm grateful for all the advice here.
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Effie Alexander
I went through something similar a few months ago! One thing that really helped me was getting a written statement from HR that clearly breaks down exactly what they're paying vs what EDD should be covering. Make sure it includes specific dollar amounts and dates. Also, if you have direct deposit, screenshot your bank statements showing the actual amounts you're receiving from your employer - this helped prove my case when EDD kept insisting I was getting full salary. The whole process took forever but having that documentation made all the difference. Hang in there mama! 💪
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Connor Byrne
•This is really helpful advice! I'm dealing with a similar situation right now and hadn't thought about getting bank statements as proof. Did you have to submit all of this through the appeal process or were you able to resolve it just by calling them with the documentation?
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