California Paid Family Leave

Can't reach California Paid Family Leave? Claimyr connects you to a live EDD agent in minutes.

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  • Connect you to a human agent at the EDD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the EDD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I just went through this exact same situation! Yes, you definitely need your SSN on every single page of the DE2501F form - even Parts C, D, and E that don't apply to bonding claims. I made the mistake of leaving it off a couple pages thinking they weren't relevant and had to resubmit everything. For the hospital verification letter and other attachments, I wrote my SSN in the top right corner in small print. The EDD representative I finally got through to said they need it for their scanning and filing system. It's tedious but saves you weeks of delays. Also, make copies of everything before sending! Good luck with your bonding leave - such an exciting time! 🍼

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Thank you so much for sharing your experience! It's really reassuring to hear from someone who went through the exact same thing. I was definitely leaning towards being overly cautious with the SSN placement, and your comment confirms that's the right approach. The detail about the scanning and filing system makes total sense - I guess their automated systems need that identifier on every page to keep everything organized. I'll definitely make sure to put my SSN even on those irrelevant sections. And yes, making copies is such good advice! I've heard too many horror stories about lost paperwork. Really appreciate you taking the time to help out a fellow parent! 🙏

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I'm going through this same process right now and honestly, the SSN requirement is such a headache! Thanks everyone for sharing your experiences - it's super helpful to know I'm not the only one confused by this. Based on what I'm reading here, it sounds like the safest approach is definitely to put your SSN on every single page, even if it feels redundant. I'd rather be overly cautious than deal with delays or having to resubmit everything. @QuantumQuest and @GalaxyGazer, your detailed explanations are gold! Question for those who've been through this - did you write your SSN by hand on the hospital documents, or did you add it digitally before printing? I want to make sure I'm doing this the most professional way possible.

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As someone who just went through this entire process last year, I wanted to add a few practical tips that might help! First, create a calendar reminder to check your SDI Online account weekly once your claim is approved. Even though payments are automatic, I caught an issue early because I was monitoring regularly. Second, start gathering documents for your PFL application NOW - you'll need your baby's birth certificate or hospital record of birth, and sometimes getting these documents takes longer than expected when you're juggling a newborn. Third, consider opening a separate savings account for your maternity leave funds. EDD payments come on a different schedule than regular paychecks, and having everything in one place helps with budgeting during this transition. Lastly, don't be afraid to reach out to your local EDD office if you run into issues. Sometimes the in-person staff can resolve problems faster than the phone system. You've got this! The process seems overwhelming at first, but once you understand the flow from SDI to PFL, it becomes much more manageable.

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This is incredibly helpful advice! I love the idea of setting up weekly calendar reminders to check my account - that seems like such a simple way to catch any issues early. And you're absolutely right about gathering documents ahead of time. I hadn't even thought about how long it might take to get the birth certificate while dealing with a newborn and recovery. The separate savings account suggestion is brilliant too - I can already see how having EDD payments mixed with regular income could make budgeting confusing. Thank you for taking the time to share these practical tips!

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I'm a new mom who just finished this whole process a few months ago, and I want to echo what others have said - the SDI part really is mostly automatic once your doctor submits the initial claim! But here's something I wish someone had told me: when you get your EDD debit card, set up text alerts immediately. I almost missed a payment issue because I wasn't checking regularly enough. Also, regarding the transition to PFL - I found it helpful to call EDD about a week after submitting my baby bonding application just to confirm it was received and processing. Yes, the wait times are brutal, but it gave me peace of mind during an already stressful time. One more tip: if you're planning to take your full 8 weeks of baby bonding time, you can split it up! I took 6 weeks consecutively right after my disability ended, then saved my last 2 weeks for when my partner went back to work. Just make sure to indicate this on your application. The flexibility really helped our family transition. Congratulations on your pregnancy and don't stress too much about the paperwork - once you get through the initial setup, the system actually works pretty well!

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Thank you so much for sharing your experience! The text alert tip for the EDD debit card is genius - I definitely would have forgotten to check regularly. And I had no idea you could split up the baby bonding time like that! That flexibility sounds really valuable, especially since I'm not sure yet how I'll want to structure my time off. Did you find it complicated to manage the split schedule, or was the system pretty straightforward about it? Also, when you called to confirm your PFL application was received, did you have any specific information ready that made the call go more smoothly?

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I'm dealing with a similar situation right now - caring for my mom after her hip replacement surgery. From what I've learned through this whole process, you're absolutely doing the right thing by using multiple submission methods. I faxed mine first, then uploaded it online the next day just to be safe. One thing that might help ease your anxiety - I noticed on the EDD website that they actually recommend using the online upload system now because it creates an automatic confirmation in your account. You should be able to see a record of your uploaded documents in your UI Online portal under "Form Submissions" or something similar. Also, keep in mind that even though you got your benefit calculation notice quickly, the actual approval process can still take 1-2 weeks after they receive the medical certification. But since you've covered all your bases with both fax and upload, I'd say you're in good shape! Just stay on top of those bi-weekly certifications when they become available.

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Thanks for sharing your experience! I hope your mom's recovery is going well. That's a great tip about checking the "Form Submissions" section - I didn't even know that existed. I'll log into my account right now to see if I can find confirmation of my upload there. It would definitely help with the peace of mind while waiting for everything to process. How long did it take for your first payment to come through after you submitted everything?

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I went through this exact same process last year when I was on PFL to care for my elderly father after his stroke. You're definitely overthinking this - having both faxed AND uploaded the DE2647DF form puts you in a really good position. From my experience, EDD actually prefers the electronic submissions (fax and online upload) over physical mail because it's faster for them to process. The fact that you've already received your benefit calculation notice is encouraging, even though as others have mentioned, it's not directly tied to the medical form processing. One thing I learned the hard way - make sure you have your fax confirmation receipt saved somewhere safe. I had to reference mine twice when dealing with EDD reps. Also, if you do decide to call them for confirmation, try calling right at 8:00 AM when they open - that's when I had the most luck getting through. The waiting is definitely the hardest part, especially when you're depending on that income. But based on what you've described, it sounds like you've done everything right. Just focus on completing your certifications when they become available and try not to stress too much about the form submission - you've covered all the bases!

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I'm currently going through this exact same nightmare! Applied for PFL 9 days ago after having my baby and it's like my application disappeared into a black hole. The EDD online system is absolutely useless - just shows "application submitted" with zero indication of what's happening behind the scenes. Reading through everyone's experiences here is both comforting and infuriating. Comforting to know this is "normal" but infuriating that in 2025 we still can't get basic status updates on our own benefits! I've been checking the portal multiple times a day like it's going to magically update. I'm definitely going to try that Claimyr service if I don't hear anything by next week. The thought of spending hours every day trying to get through to EDD while dealing with a newborn sounds like torture. It's ridiculous that we have to pay a third party just to communicate with our own state agency, but at this point I'll try anything. Thanks for posting this and to everyone who shared their experiences - at least now I know what to expect and that there are ways to actually get through to a real person when the system inevitably fails us!

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I'm so glad you posted this! I'm dealing with the exact same situation - applied for PFL 11 days ago and it's like staring into a void. The EDD system really is from another era. What's helped me stay somewhat sane is setting up those text alerts someone mentioned earlier (go to Profile > Contact Information in your account). At least then you'll get notified the second something changes instead of obsessively checking the portal like I was doing! Also, from reading everyone's timeline here, it seems like most people are hearing back right around the 2-3 week mark, so you're probably close. I'm planning to try Claimyr next week if I don't hear anything soon. Hang in there - we shouldn't have to jump through all these hoops but at least there are workarounds that actually work!

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I'm going through this exact same frustrating experience right now! Applied for PFL 6 days ago after my baby was born and the complete lack of status updates is driving me crazy. It's 2025 and we literally have better tracking for pizza deliveries than for our own government benefits! Reading through everyone's experiences here has been incredibly helpful though - sounds like 2-3 weeks is unfortunately the norm, and there are actually some workarounds to get through to EDD. I'm definitely going to try that Claimyr service if I don't hear anything by next week, and I just set up the text alerts that someone mentioned (had no idea that was even an option). It's so reassuring to know I'm not the only one dealing with EDD's stone-age system, but also infuriating that new parents have to go through this stress when we're already exhausted and worried about finances. Thanks everyone for sharing your experiences and solutions - this thread is going to save my sanity over the next week or two!

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I totally feel your frustration! I'm actually in a very similar boat - applied for PFL about a week ago and have been refreshing that useless portal constantly hoping for any kind of update. It's wild that we can track a $5 package from across the country in real-time but can't get basic info about our own benefits! Thanks for mentioning the text alerts - I had no idea that was even a feature and just set it up. Reading through everyone's experiences here has been such a lifesaver. It's good to know that 2-3 weeks seems to be the standard timeline, even though it feels like forever when you're waiting. I'm bookmarking that Claimyr service too in case I need to use it next week. Hang in there - sounds like we just have to ride out EDD's outdated system!

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Glad to hear your card finally arrived! I'm actually going through something similar right now - my PFL claim was approved 6 days ago and I'm anxiously waiting for my card too. It's so stressful when you have bills coming up and no access to the money that's supposedly already been issued. Your timeline of 12 business days gives me hope that mine should arrive soon. Did you end up calling to check on it, or did you just wait it out? Also, how easy was it to transfer the funds to your regular bank once you got the card?

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Hey Daryl! I totally understand that anxiety - I was checking the mailbox obsessively every day! I ended up just waiting it out after reading everyone's advice here about the typical timeline. I did call Bank of America once around day 10 just to confirm they had the right address, and they said it was in transit. As for transferring funds, it was super easy! Once I activated the card, I went to the Bank of America prepaid website, logged in, and there's a "Transfer to Bank" option. I was able to move the full amount to my checking account within 24 hours. Hang in there - yours should arrive any day now based on your timeline!

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I'm currently waiting for my PFL card too - claim approved 5 days ago for baby bonding. Reading through all these experiences is really helpful! Question for those who've been through this: once you get the card, do you need to call to activate it or can you activate it online? Also, are there any fees for transferring money from the EDD card to your regular bank account? Trying to plan ahead so I can access my funds as quickly as possible when it arrives.

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Hey Caleb! You can activate the card either by calling the number on the sticker or online at the Bank of America prepaid website - I found online was faster. As for transfer fees, there's no fee to transfer to your own bank account, but it does take 1-2 business days to process. Pro tip: once you activate and set up your online account, you can also set up direct deposit for future payments so you won't have to deal with waiting for cards again. The direct deposit option is under "payment preferences" in your EDD account. Hope your card arrives soon!

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