Whatever you do, DOCUMENT EVERYTHING. Every call, email, form you submit. Trust me, it'll save you headaches later if there are any disputes.

I'm going through the same thing right now! Just wanted to add that you should also check if your state has any additional protections beyond what your employer offers. California's PFL program through EDD sometimes has different rules than company policies. I called the EDD directly and they were actually pretty helpful in explaining what I was entitled to vs. what my HR department was telling me. Don't just rely on your company's interpretation - double check with the state agency too!

I'm going through this exact situation too - filed my PFL application almost 4 weeks ago and still radio silence from EDD. It's beyond frustrating when you're already dealing with a family situation that qualifies you for leave AND now you're stressed about money on top of it. I've tried the early morning calling strategy multiple times with no luck. What's really helped me is keeping a detailed log of everything - screenshots of my application confirmation, dates/times of call attempts, any emails or correspondence. I also contacted my local assembly member's office last week and they said they'd look into it, though haven't heard back yet. One thing I learned is that sometimes the delay can be on the employer's side if they haven't submitted their portion properly - might be worth double-checking with your HR department if that applies to you. The whole system is so broken, but hang in there - from what I've read here and elsewhere, people do eventually get their benefits, it just takes way longer than it should. We really need better support during these difficult times! 💙

I'm dealing with this exact same issue! Applied for PFL about 2.5 weeks ago and my account is still completely empty - no status updates, no acknowledgment that they even received my application. It's so nerve-wracking when you're already dealing with a family situation and now have to worry about finances too. I've been trying all the strategies mentioned here: calling at 8am sharp (still get busy signals), checking spam folders, documenting everything. What's really frustrating is that there's no way to just confirm they received your application without going through the phone gauntlet. I'm seriously considering reaching out to my assembly member's office based on the advice here. It shouldn't be this hard to get basic information about an application when people are already going through tough times with their families. The whole system feels designed to exhaust people into giving up. Hang in there Omar - sounds like persistence is key even though it's exhausting! 😓

Anybody else think its ridiculous that we pay into this system our whole working lives, but when we actually need it, its nearly impossible to use? 🤡 The whole thing needs an overhaul.

I just went through this whole process last month and finally got my payments! Here's what worked for me: I called the 1-877-238-4373 number at exactly 8:01 AM on a Tuesday and got through after about 30 minutes on hold. The rep was actually super helpful and walked me through the benefit calculation. They use your highest quarter earnings from the past 18 months, then it's about 60-70% of your weekly wage up to the max ($1,620/week in 2024). My payments started coming 2 weeks after approval, and they were backdated to when my leave started. Don't give up - persistence really does pay off with this system!

I'm going through something similar right now - submitted my DE 2580GF form about 10 days ago and radio silence from EDD. It's so stressful when you're relying on these benefits! Reading through everyone's advice here, I think I'm going to try the early morning call strategy that a few people mentioned. Also planning to send a follow-up email with my original submission date like Isabella suggested. For what it's worth, I don't think you need to worry too much about the duplicate submission - from what I'm seeing in other threads, it happens more often than we think and they're used to dealing with it. Just be upfront about it when you do get through to someone. We shouldn't have to jump through so many hoops just to get basic acknowledgment that our paperwork was received, but here we are! 🤷‍♀️ Keep us posted on how it goes - rooting for you!

I'm dealing with this exact same frustrating situation! Submitted my DE 2580GF form about 12 days ago and complete silence from EDD. It's so anxiety-inducing when you're depending on these benefits to pay bills and support your family. From reading everyone's experiences here, it sounds like the duplicate submission isn't a big deal - they see it all the time. I'm definitely going to try that 8am calling strategy that several people mentioned. The idea of using certified mail next time is brilliant too - at least then you'd have proof of delivery. It's honestly ridiculous that we have to become amateur detectives just to figure out if our paperwork made it through their system. But I guess persistence is the name of the game with government agencies! Thanks everyone for sharing your tips and experiences - it really helps to know we're not alone in this struggle. 💪 Natasha, please keep us posted on how it goes when you do get through to someone!

Plot twist: what if we all showed up at the EDD office dressed as clowns? Maybe then they'd take us seriously 🤡

Hey Connor! I just went through this exact same situation a few months ago. The blank benefit amount online is super common when transitioning from DI to PFL - it's like their system gets confused. Since you already got the notice of computation in the mail, that's actually a good sign! It means they've calculated your benefits. The online portal just takes forever to update sometimes. I'd definitely try calling first thing in the morning like Keisha suggested, but also keep checking your mail for any follow-up requests. In my case, it took about 3-4 weeks total but once it went through, I got all the backpay. Hang in there! 🤞