California Paid Family Leave

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Can't reach California Paid Family Leave? Claimyr calls for you, so you don't have to wait on hold.

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Using Claimyr will:

  • Connect you to a human agent at the EDD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the EDD drops your call
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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Do EDD PFL weekly benefit amounts change when transitioning from pregnancy disability (SDI)?

Hey everyone! I'm currently on pregnancy disability leave (SDI) and will be transitioning to baby bonding PFL next month. My question is - will my weekly benefit payment amount stay the same when I switch from SDI to PFL? I'm trying to budget for the next few months and need to know if I should expect the same payment or something different. Also, it seems like the PFL online system doesn't show as much information as the SDI portal does. Will I be able to see my payment history and claim status easily like I can with my current SDI claim? Thanks in advance for any insight!

btw don't forget you have to actually file for PFL separately!!! the SDI doesn't automatically roll into PFL. my friend thought it was automatic and had like a 3 week gap with no income, total nightmare

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Omg thank you for the reminder! I knew I had to apply separately but hadn't put it on my calendar yet. Going to do that right now!

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Just wanted to add my experience from last month - my weekly benefit amount stayed exactly the same when I transitioned from SDI to PFL ($847/week for both). However, I did notice that the PFL payments seemed to process a day or two slower than my SDI payments used to. Not a huge deal, but something to keep in mind for budgeting. One tip: I started my PFL application about 10 days before my SDI was set to end, and the transition was seamless. The EDD rep I spoke with recommended applying 2 weeks early if possible to avoid any gaps. Also, make sure you have your SDI claim number handy when filing for PFL - it speeds up the process!

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Can my fiancé use EDD PFL to care for me during medical procedures? Doctor documentation needed?

My neurological condition has gotten worse lately & I'm waiting for SSI approval. My previous specialist retired so I'm seeing a new neurosurgeon who wants to run several tests and procedures over a 2-week period starting next month. I can't drive myself or manage alone after some of these procedures, and my fiancé wants to take time off work to help me. Does anyone know if he qualifies for CA Paid Family Leave to care for me? We're not married yet (wedding is in 6 months) but he's my primary caregiver. What kind of documentation does my doctor need to fill out? Does the doctor have to specify exactly which days he'll need to be with me? This is all so confusing and my brain fog from meds doesn't help!!

I just remembered something important! Make sure your fiancé continues certifying every two weeks while on PFL. A lot of people miss this step and then have payment delays. He'll get instructions on how to certify online or by mail once his claim is approved.

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Thank you for this reminder! Since he'll only be taking 2 weeks off, would he still need to certify twice?

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For a 2-week claim, he'll typically only need to certify once at the end of the period. However, EDD might require a final certification to close out the claim properly. The claim approval notice will include specific certification instructions for his situation.

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I went through a similar situation when my partner needed care after multiple medical procedures. One thing that really helped us was creating a simple timeline document for the doctor that showed exactly when each procedure was scheduled and what type of care would be needed on which days. This made it much easier for the doctor to fill out the DE2501F form accurately. Also, don't stress too much about the "family member" requirement - California has pretty broad definitions and domestic partners definitely qualify. The key is having good documentation of your shared household (joint bills, lease, etc.). Wishing you both the best with the procedures and the PFL application process!

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E311 verification failure on EDD account - info doesn't match records. Help!

Hey everyone, I'm having trouble with an E311 verification failure on my EDD account. The system says the info I provided doesn't match their records. Has anyone else dealt with this? What should I do to fix it? I've tried calling but can't get through to a real person. Any advice would be appreciated!

PSA: Be careful about sharing too much personal info when trying to troubleshoot these issues online. Scammers are always looking for ways to steal identities. Stay safe out there, folks! 👀

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I had a similar E311 error a few months ago and it turned out to be a mismatch with my address. Even though I had moved and updated my address with EDD online, their verification system was still using my old address from when I first filed. I had to call (took forever to get through) and specifically ask them to update the address in their verification database, not just my profile. Might be worth checking if you've moved recently or if there's any address discrepancy between what you're entering and what they have on file from previous claims or employers.

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Splitting PFL baby bonding into two periods - need to reopen claim for remaining 4 weeks?

Help!! I took 4 weeks of baby bonding leave with my newborn back in October 2025, thinking I'd use all 8 weeks at once. But my spouse's work situation changed, so I went back early. Now in January 2026, I want to take the remaining 4 weeks I'm entitled to. Do I need to file a completely new PFL claim or can I somehow 'reactivate' my previous one? The EDD website is super confusing about this. Has anyone successfully split their baby bonding periods like this? My HR dept says I should just call EDD but I've tried 3 times and can't get through to anyone who knows!

UPDATE: I finally got through to EDD! For anyone with the same question in the future - yes, you need to submit a new DE2508 form for the second period of baby bonding, but no, it's not a completely new claim in terms of wage eligibility. It's considered accessing your remaining balance of the original entitlement. The representative confirmed all leave periods must be at least two weeks long (with some exceptions) and must be completed within 12 months of birth/adoption/placement. Thanks everyone for your help!

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Glad you got through and got the information you needed! Thanks for coming back to share the update - this will help other parents in the same situation.

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Great to see this got resolved! As someone who works in HR and deals with PFL questions regularly, I can confirm that Omar's update is spot on. The split baby bonding process confuses a lot of new parents and even some HR departments. Just to add a few tips for anyone else in this situation: 1) Keep your original claim number handy when you call EDD, 2) Make sure your employer knows about the intermittent leave plan from the start, and 3) Submit your new DE2508 at least 2-3 weeks before you want the benefits to start. The processing times can vary but planning ahead helps avoid gaps in pay. Congrats on your little one Omar!

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CA PFL: Tips to reach EDD on phone? Automated system useless, need human contact

Has anyone else been struggling to get information about their benefits? I've been trying to reach someone on the phone for days now, but it's impossible to get through. The automated system is useless and I really need to speak with a real person. Any tips on how to actually talk to someone?

Anyone else feel like we're living in a dystopian novel? "The year is 2023, and citizens must battle a labyrinthine phone system for basic survival." 🤡

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Plot twist: the phone system is actually run by AI and there are no humans left 👀

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It's a sad reality when humor is the best way to cope with these systemic issues. Here's hoping for better systems in the future.

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I've been dealing with the same nightmare for over a month now. Here's what's worked for me so far: I started calling at 7:58 AM sharp (2 minutes before they officially open) and spam-dialing the number until I get through to the menu. Once I'm in, I select the options quickly and then just... wait. And wait. And wait. The longest I've been on hold was 4.5 hours, but I did eventually get through. I know it sounds insane, but I just put my phone on speaker, plugged it in to charge, and did other things while waiting. Also, make sure you have ALL your documents ready before you call - ID, Social Security card, any correspondence from EDD, your claim details, etc. When you finally get a human, you want to make the most of that precious time. Don't give up, everyone. The system is broken, but persistence does pay off sometimes.

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