Need help filing PFL claim with EDD - what to expect when calling?

Thank you so much! This is really helpful. Did they ask for any specific forms or additional info when you called?

No problem! They didn't ask for any specific forms when I called, but they did send me some paperwork to fill out afterwards. Just be prepared to answer questions about your employment and the reason for your leave.

Quick question - how long did the whole process take for you? I'm trying to plan ahead for my leave.

It took about 2-3 weeks from when I first called to when I got approved. The call itself was pretty quick, maybe 20-30 minutes. Just make sure you follow up on any paperwork they send you ASAP!

I feel you! The phone system is a nightmare. I found a workaround though - there's this site called claimyr.com that has a calling tool. It dials through the menu, waits on hold, and then connects you when a real person picks up. It costs $20 but honestly it was worth it for me. Here's a video about how it works: https://youtu.be/DOLxZQb92wM

Wait, seriously? That sounds too good to be true. Has anyone else tried this?

I know it sounds sketchy, but I swear it worked for me. Saved me hours of frustration. Just sharing what helped me out!

I'm skeptical... how do we know this isn't just some scam to get our info?

I get the skepticism, but it's legit. They don't ask for any personal info beyond your phone number to connect the call. You can look up reviews online if you're unsure. It's just a tool to get past the hold times.

For caring for a sick family member, you'll need a medical certification from their doctor. The form is called DE 2501F. You can find it on the EDD website.

Thanks! That's super helpful. Do you know if I need to have that form filled out before I call to open the claim?

You don't need it filled out before you call, but you'll need to submit it within 41 days of starting your leave. Better to get it done sooner though!

What time do they open? Might have to set an alarm lol

They open at 8am Pacific Time. Set that alarm! ⏰

It's not just you. They changed a bunch of stuff and now it's a total clown show 🤡

Yeah, the system is def more overwhelmed now. But hang in there, it's still doable!

I tried the online system and it was okay, but I still ended up having to call for some questions. Might be worth a shot though!

Online worked great for me! Just make sure you have all your info ready before you start.

THIS! 👆 I used to work in a call center and trust me, being nice makes everything go smoother.