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Need help filing PFL claim with EDD - what to expect when calling?

Hey everyone, I need to file a claim for Paid Family Leave and I'm not sure where to start. Has anyone gone through this process recently? What should I expect when I call to open a claim? Any tips or advice would be really appreciated!

Jamal Harris

I just went through this last month! Here's what you need to have ready: • Your Social Security Number • Your address and contact info • Your employer's name and address • Your last day of work • Medical certification if it applies to your situation When you talk to the agent, make sure to clearly state that you're opening a new claim for Paid Family Leave. They'll guide you through the rest, but don't be afraid to ask questions if anything's unclear. Good luck!

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Zoe Stavros

Thank you so much! This is really helpful. Did they ask for any specific forms or additional info when you called?

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1M

Jamal Harris

No problem! They didn't ask for any specific forms when I called, but they did send me some paperwork to fill out afterwards. Just be prepared to answer questions about your employment and the reason for your leave.

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28d

Mei Chen

Quick question - how long did the whole process take for you? I'm trying to plan ahead for my leave.

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Jamal Harris

It took about 2-3 weeks from when I first called to when I got approved. The call itself was pretty quick, maybe 20-30 minutes. Just make sure you follow up on any paperwork they send you ASAP!

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23d

Liam Sullivan

Ugh, good luck getting through to anyone on the phone. I've been trying for weeks and keep getting disconnected or put on hold forever. 😤

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Amara Okafor

I feel you! The phone system is a nightmare. I found a workaround though - there's this site called claimyr.com that has a calling tool. It dials through the menu, waits on hold, and then connects you when a real person picks up. It costs $20 but honestly it was worth it for me. Here's a video about how it works: https://youtu.be/DOLxZQb92wM

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CosmicCommander

Wait, seriously? That sounds too good to be true. Has anyone else tried this?

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Amara Okafor

I know it sounds sketchy, but I swear it worked for me. Saved me hours of frustration. Just sharing what helped me out!

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Giovanni Colombo

I'm skeptical... how do we know this isn't just some scam to get our info?

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Amara Okafor

I get the skepticism, but it's legit. They don't ask for any personal info beyond your phone number to connect the call. You can look up reviews online if you're unsure. It's just a tool to get past the hold times.

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Fatima Al-Qasimi

Make sure you double check the eligibility requirements before you call! I thought I qualified but turns out I hadn't worked enough hours in the past year. Such a waste of time 🙄

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Dylan Cooper

Anyone know if the process is different for bonding leave vs caring for a sick family member? I'm in the latter boat and wondering if I need anything extra.

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Sofia Ramirez

For caring for a sick family member, you'll need a medical certification from their doctor. The form is called DE 2501F. You can find it on the EDD website.

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Dylan Cooper

Thanks! That's super helpful. Do you know if I need to have that form filled out before I call to open the claim?

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Sofia Ramirez

You don't need it filled out before you call, but you'll need to submit it within 41 days of starting your leave. Better to get it done sooner though!

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Dmitry Volkov

Pro tip: if you're having trouble getting through on the phone, try calling right when they open in the morning. I got through in like 5 minutes doing that!

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StarSeeker

What time do they open? Might have to set an alarm lol

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Dmitry Volkov

They open at 8am Pacific Time. Set that alarm! ⏰

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Ava Martinez

Is it just me or has the whole process gotten more complicated since COVID? I swear it used to be easier...

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Miguel Ortiz

It's not just you. They changed a bunch of stuff and now it's a total clown show 🤡

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Zainab Omar

Yeah, the system is def more overwhelmed now. But hang in there, it's still doable!

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Connor Murphy

DONT FORGET TO WRITE DOWN YOUR CLAIM NUMBER WHEN THEY GIVE IT TO YOU!!! You'll need it for everything and it's a pain to get it again if you lose it.

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Yara Sayegh

Has anyone used the online system to file instead of calling? Is it any easier?

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NebulaNova

I tried the online system and it was okay, but I still ended up having to call for some questions. Might be worth a shot though!

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Keisha Williams

Online worked great for me! Just make sure you have all your info ready before you start.

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Paolo Conti

Friendly reminder to everyone: be nice to the agents when you get through! They're dealing with a lot and being kind can go a long way. 💖

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Amina Diallo

THIS! 👆 I used to work in a call center and trust me, being nice makes everything go smoother.

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