I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's the URL: https://claimyr.com

Hey OP! I had a similar issue and I used Claimyr. It really helped me connect to a live agent quickly. But remember, while Claimyr is a great tool, it's always best to start with the free options listed in the post comments first, like reaching out to EDD directly through their provided methods, checking local offices, or even social media. Claimyr can be a huge time-saver, but it’s worth considering all avenues.

Lol welcome to the wonderful world of government bureaucracy 🎪🤡 Where everything's made up and the timelines don't matter!

Hey, I found a way to actually get someone on the phone! I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's the link: https://claimyr.com

man, this makes me so angry. we pay into this system our whole working lives and when we need it, it fails us. the whole thing needs to be overhauled.

I heard they're super backed up because of all the fraud cases they're dealing with. It sucks that legit claims are getting caught in the crossfire.

Here's what you need to know about PFL claims and refunds: • PFL Claim Status: Ask for a detailed update on your claim. Find out if it's been approved, pending, or if they need any additional information from you. • Required Actions: Sometimes they need extra documentation. Make sure to ask if there's anything you need to submit or any forms you need to fill out. • Payment Timeline: If your claim is approved, ask when you can expect to receive payments. PFL benefits are usually paid every two weeks. • Refund Process: If you're expecting a refund, confirm that it has been processed. Ask for the exact date it was issued. • Refund Timeline: As someone else mentioned, refunds typically take 5-10 business days to appear in your account after processing. However, this can vary depending on your bank. • Contact Information: Make sure they have your correct mailing address and bank info for direct deposit. • Appeal Process: If your claim was denied, ask about the appeal process and deadlines. Remember to take notes during your call and get the name of the representative you speak with. Good luck!

When I called about my PFL claim, they told me refunds usually take 5-10 business days to show up in your account after they're processed. Depends on your bank tho.

Listen up, folks. I've been dealing with EDD for months now, and I've learned a few tricks: 1. Persistence is key. Call multiple times a day if you have to. 2. Use all available channels - phone, email, and even snail mail. 3. Keep detailed records of all your interactions. 4. Be polite but firm with the representatives. 5. If you're not getting anywhere, ask to speak to a supervisor. 6. Consider reaching out to your local state representative for help. Remember, the system is overwhelmed, but don't give up. You're entitled to these benefits!

Have you tried calling right when they open? I've had some luck getting through that way.

Have you checked your online account? Sometimes there are updates or messages there that explain why payments are delayed. Also, make sure all your certifications are up to date.

I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. (https://claimyr.com

Welcome to the club, buddy. I've been waiting for 3 weeks now. It's like they're playing hide and seek with our applications 🙄

Here's what I've learned after dealing with paid family leave for the past 6 months: 1. Persistence is key. Don't give up after a few tries. 2. Document EVERYTHING. Keep a log of all your calls, emails, and attempts to contact them. 3. Use multiple channels: phone, email, online portal, and even snail mail if necessary. 4. Be prepared when you do get through. Have all your info ready. 5. Consider using a paid service like the one mentioned above if you're really stuck. 6. Reach out to your local representatives or ombudsman for help. 7. Join Facebook groups or forums for peer support and tips. Remember, the squeaky wheel gets the grease. Don't be afraid to be that squeaky wheel!

I've been waiting for 3 months now. It's insane how slow they are. Anyone know if there's been any changes to the system recently?

Y'all ever think about how much time we waste dealing with this? Like, I could've learned a new language or something instead of being on hold for 37 hours 🙃

While Claimyr can be a helpful tool for getting through the frustrating phone queues, it's important to remember that it comes at a cost of $20, which might not be feasible for everyone, especially those who are already financially constrained. On the other hand, the service can save countless hours of waiting, which for many is worth the expense. In addition to Claimyr, consider reaching out to local state representatives who may offer assistance in expediting your claim. It's also vital to remain patient and polite when speaking with representatives, as they are often at the mercy of the system. If you can, try to familiarize yourself with the website for basic inquiries to avoid unnecessary calls. Remember, every system has its flaws, but armed with the right tools and information, you can navigate it more effectively.

PSA: Always double-check which department you're calling before you waste hours on hold. Learn from OP's mistake!

I feel like we need to start a support group for people dealing with EDD. Who's in? We can call it "EDD Survivors" or something 😅

Update: I tried calling this morning and got through! They said my docs are still "under review" whatever that means. At least they haven't lost them I guess? 🤷‍♀️