PFL claim vanished from history - No payment or approval/denial notice. What to do?

Ugh, I'm in the same boat! My claim vanished last week and I've been freaking out. Called like a million times but can't get through. This system is such a mess 🤦‍♀️

I found a way to actually get someone on the phone! I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/DOLxZQb92wM

Here's what you need to do: 1. Document everything. Take screenshots of your claim history (or lack thereof) and any correspondence you've received. 2. Keep trying to call. I know it's frustrating, but persistence pays off. 3. Send a written inquiry through their online portal if available. This creates a paper trail. 4. Consider reaching out to your local state representative. They often have liaisons who can help with these issues. 5. DON'T file a duplicate claim yet. This could complicate things further. 6. Check your bank account for any deposits you might have missed. 7. Be patient (I know, easier said than done). Sometimes claims disappear temporarily during processing. Remember, you're not alone in this. The system is overwhelmed and glitchy, but keep advocating for yourself!

have you tried faxing them? I know it sounds archaic, but I got a response within 48 hours after I faxed my inquiry. Sometimes old school works 📠

This happened to me last year. Turns out they had my email wrong in the system, so I wasnt getting any updates. Check your contact info is correct!

I swear, dealing with bureaucracy is like playing whack-a-mole with a broken mallet while blindfolded. And the moles are on fire. And so are you. 🔥🔨👨‍🚒

Hey OP, any updates? Did you manage to get through or find your claim?

This exact thing happened to my sister a few months ago! Her claim completely disappeared from the portal like it never existed. She was panicking because she needed that money for her newborn's medical expenses. After about 2 weeks of calling daily (literally setting timers to call every 15 minutes), she finally got through to someone who told her it was a "system migration issue" and her claim was still being processed, just not visible online. It magically reappeared a week later with backpay included. Hang in there - the claim is probably still in the system somewhere, just hidden due to their terrible website glitches. Keep calling and don't give up! 💪