PFL payment approved but not received - what to do?
Has anyone else had issues with their paid family leave payment not coming through? I was approved but haven't received anything yet. Starting to get worried about bills piling up. Any advice on what to do or who to contact?
21 comments
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Steven Adams
Ugh, I'm in the same boat. It's been weeks since I was approved and still nothing. The anxiety is killing me 😫
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Alice Fleming
•How long has it been for you? I'm on week 3 of waiting and starting to lose hope
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Steven Adams
•Going on 5 weeks now. This is ridiculous. They expect us to just magically pay our bills with no income?
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Hassan Khoury
•5 weeks?! That's insane. Have you tried calling them? I know its a pain but might be worth it
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Victoria Stark
I found a way to actually get someone on the phone. Used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/DOLxZQb92wM
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Benjamin Kim
•Sounds too good to be true. Does it really work? $20 seems steep
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Victoria Stark
•Yeah, I was skeptical too but it actually worked for me. Got through in about an hour. Worth it to finally get some answers
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Samantha Howard
•I've heard of this. My friend used it and said it saved her sanity lol. Might have to try it myself
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Megan D'Acosta
Have you checked your bank account info on file? Sometimes they have the wrong routing number or account number and that can cause delays.
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Sarah Ali
This happened to me last year. Turns out there was a glitch in their system and a bunch of payments got held up. I had to call and bug them every day for a week before they finally fixed it and released the funds. Don't give up!
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Grace Durand
•Oh no, that sounds like a nightmare. How long did it take before you finally got your money?
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Sarah Ali
•It took about 3 weeks from when I first noticed the problem. Keep calling and don't let them brush you off!
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Ryan Vasquez
Pro tip: if you can get through to someone, ask them to escalate your case to a supervisor. Sometimes that can speed things up. Good luck!
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Avery Saint
The whole system is broken af. They expect us to jump through hoops while we're dealing with family emergencies. It's a joke 🤡
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Taylor Chen
•Preach! 🙌 The amount of stress this adds to an already stressful situation is unreal
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Keith Davidson
Here's what worked for me: 1. Double-check all your paperwork is correct and submitted 2. Call early in the morning, right when they open 3. Be polite but firm with the rep 4. Keep a log of all your calls and who you spoke to 5. If all else fails, contact your local state representative's office. They can sometimes help push things through Hang in there, OP. It's a frustrating process but you'll get through it!
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Grace Durand
•Thank you so much for this detailed advice! I'll definitely try calling first thing tomorrow morning
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Ezra Bates
•This is solid advice. The state rep tip is clutch - they helped me resolve an issue last year when I was getting nowhere with EDD
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NightOwl42
I went through this exact same situation a few months ago. My payment was approved but took almost 6 weeks to actually hit my account. What finally worked for me was filing a complaint through the EDD website - there's a specific form for payment delays. Within 3 days of submitting it, I got a call back and my payment was released the next business day. Don't wait around hoping it'll just show up - be proactive and document everything. Also, if you're really struggling with bills, see if your utility companies or creditors have hardship programs while you wait for this to get sorted out.
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Kolton Murphy
I'm in the exact same situation - approved 2 weeks ago but still no payment! The financial stress on top of dealing with a family situation is just brutal. I've been hesitant to spend money on that calling service someone mentioned, but honestly at this point it might be worth it just to get some answers. Has anyone tried the state assembly member route? That sounds promising but I'm not even sure who my representative is or how to contact their office. This whole thread is making me feel less crazy though - glad to know it's a widespread issue and not just something wrong with my specific case. Going to try calling first thing tomorrow and see if I can find that complaint form!
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Arjun Patel
•@Kolton You can find your assembly member by going to findyourrep.legislature.ca.gov and entering your zip code. Most of their offices have constituent services staff who specifically help with issues like this. When I had a similar problem with disability payments, my assembly member's office was incredibly helpful - they actually have direct contacts at EDD that regular people can't reach. Don't feel bad about the calling service either - $20 is nothing compared to the stress and lost time of trying to get through on your own. I used it last month and got connected within 45 minutes. Sometimes you just have to invest a little to get results with these bureaucratic nightmares. Hope you get some movement on your case soon!
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