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Mateo Gonzalez

SDI claim: Constant calls, no one answers. How to reach a real person?

I've been trying to call about my disability claim for days now, but every time I get through, there's no one on the line. It's so frustrating! I've made multiple calls and it's always the same thing. Anyone else experiencing this? Any tips on how to actually talk to a real person?

Tom Maxon

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I found a way to solve disability claim call frustrations, watch this: https://www.youtube.com/watch?v=22TfMmoGQ2Y

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Nia Williams

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Ugh, I feel your pain! 😫 I've been dealing with the same issue for weeks. It's like they're purposely avoiding us or something. Have you tried calling at different times of the day?

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Yeah, I've tried morning, afternoon, evening... doesn't seem to make a difference. It's driving me crazy!

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Luca Ricci

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Same here! I even set an alarm for 3 AM thinking I'd catch them off guard. No luck. 🤔

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I found a method that actually works to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/1X-mEsLtbmQ

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Sounds too good to be true. Are you sure its legit?

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Totally get the skepticism, but I swear it worked for me. Saved me hours of frustration.

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How long did it take for them to call you back?

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It took about 2 hours, but I was able to do other stuff instead of being stuck on hold. Worth it imo.

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Have you tried reaching out on social media? Sometimes they respond faster there. Worth a shot!

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Andre Dupont

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This is ridiculous. We pay taxes for this service and cant even get basic help. The whole system needs an overhaul.

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Preach! šŸ™Œ It's like we're living in the stone age or smthn

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ThunderBolt7

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Here's what I've learned after dealing with this for months: • Best times to call are usually right when they open or an hour before closing • Keep a log of all your calls and attempts • If you get through, ask for a direct extension or callback number • Consider reaching out to your local representative for help • Be persistent and don't give up It's a broken system, but hang in there. Eventually, you'll get through!

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Thanks for the detailed advice! I'll definitely try calling right when they open tomorrow.

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Great tips! I'd add: have all your info ready when you call. Makes the process faster if you do get through.

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Mei Chen

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lol welcome to the club šŸŽ‰ been playing phone tag with them for 3 months now. starting to think theyre all robots

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Robots would probably be more efficient tbh šŸ¤–

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I'm going through the exact same nightmare right now! 😤 Been trying for over a week and it's like they don't even have real people working there. I've tried the redial trick, calling at different hours, even had my friend call from a different number thinking maybe they were blocking me somehow. Nothing works! This is so stressful when you're already dealing with a disability and need the support. Has anyone had luck with visiting a local office in person instead of calling?

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Oh wow, you tried having your friend call from a different number too? I was literally just thinking about doing that! šŸ˜… I haven't tried visiting in person yet, but honestly at this point I'm willing to try anything. The stress of not being able to get through when you actually need help is just unreal. @ThunderBolt7 mentioned keeping a log of calls - maybe we should all start documenting this madness and file complaints together?

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I tried visiting a local office about 2 months ago and honestly it wasn't much better. Had to wait 3 hours just to be told they could only help with certain types of issues and mine needed to be handled over the phone šŸ™„ But some people in line said they had better luck at different locations, so it might be worth checking if there's another office nearby. The documentation idea is brilliant though - we definitely need to start making noise about this!

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Mary Bates

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I'm dealing with the exact same issue! 😤 It's absolutely maddening - I've been calling for two weeks straight and either get disconnected immediately or sit on hold for hours only to have the line go dead. I've tried every trick in the book: calling the second they open, calling during lunch hours, even calling on different days of the week thinking maybe certain days are better. Nothing! What really gets me is that we're in a vulnerable position needing disability support, and they've made it nearly impossible to actually GET that support. I'm starting to wonder if this is intentional to discourage claims. Has anyone tried contacting their local state assembly member's office? I've heard they sometimes have direct lines or can intervene when constituent services aren't working. At this point I'm desperate enough to try anything! Stay strong everyone - we shouldn't have to fight this hard just to access services we've paid into! šŸ’Ŗ

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GalaxyGlider

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Yes! Contacting your assembly member's office is actually a great idea - I've heard they have constituent services that can help navigate these bureaucratic nightmares. You're absolutely right that this feels intentional... like they're hoping we'll just give up. But we can't! We've paid into this system and deserve better. I'm going to look up my local representative today and give that a shot. Thanks for the suggestion and for the encouragement - we really do need to stick together on this! šŸ¤

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This whole situation is beyond frustrating! 😔 I've been in the same boat for over a month now. What I've found helpful is calling the main number (1-800-480-3287) and immediately pressing 1-2-4 when you hear the menu options - this sometimes gets you to a different queue that's less backed up. Also, try calling exactly at 8:00 AM when they open, not 8:01 or 8:02, but right at 8:00. I managed to get through twice using this method, though it still took forever on hold. Another trick that worked for me once was calling on a Wednesday around 2:30 PM - seems random but apparently that's when they have more staff back from lunch. And definitely keep notes of every call attempt like @ThunderBolt7 suggested - dates, times, how long you waited, what happened. If we all document this properly, we might be able to push for some real changes to this broken system. Hang in there! šŸ’Ŗ

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Thank you so much for the specific tips! @Jade O'Malley The 1-2-4 menu trick is something I hadn't heard before - definitely going to try that tomorrow morning at exactly 8:00 AM. It's crazy that we have to develop these elaborate strategies just to access basic services, but I really appreciate you sharing what's worked for you. The Wednesday 2:30 PM timing is so oddly specific but hey, if it works! šŸ˜… I've been keeping notes like @ThunderBolt7 suggested and it's actually helpful to see the pattern of how broken this system really is. We really need to stick together and push for changes - this shouldn't be so impossibly difficult when people are already dealing with disabilities and need support the most.

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Zoe Papadakis

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I'm so sorry you're going through this - the system is absolutely broken! šŸ˜ž I've been battling the same issue for weeks and it's incredibly demoralizing when you're already dealing with a disability and desperately need support. One thing that finally worked for me was calling the technical support line (1-800-563-2441) instead of the main number - they can sometimes transfer you directly to a disability specialist without going through the main queue. Also, I discovered that if you call and select the option for employers (even though you're not one), you often get through faster and they can still help with individual claims or transfer you to the right department. I've also started documenting everything - call times, wait times, disconnections - and I'm planning to file a formal complaint with the California State Auditor's office. This level of inaccessibility is unacceptable when people are in genuine need. Hang in there, and don't let them wear you down. We deserve better than this! šŸ’™

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Wow, calling the technical support line is genius! @Zoe Papadakis I never would have thought to try that route. And the employer line trick is so clever too - sometimes you have to get creative with these broken systems. I m'definitely going to try both of these approaches tomorrow. Filing a complaint with the State Auditor is a fantastic idea - we really need to make some noise about this. It s'absolutely ridiculous that we have to become phone system hackers just to access disability benefits we ve'paid into! Thanks for sharing these strategies and for the encouragement. We re'all in this together and we shouldn t'have to accept this level of dysfunction! šŸ™Œ

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