CA PFL: Endless hold times and disconnects when calling EDD - How to actually reach a human?

Welcome to the club, buddy. I've been playing phone tag with them for weeks now. It's like trying to win the lottery, except the prize is just talking to an actual person 🙄

Unpopular opinion: maybe we should all just camp outside their office until they help us. Who's with me? ⛺️✊

Seriously tho, has anyone had any luck with the callback option? I've been waiting for a callback for 2 weeks now.

I feel your pain. It's like they're purposely making it hard for us to get help. Has anyone had any luck with the online portal?

Has anyone tried contacting their state representative? I've heard some people have had success that way.

While Claimyr might be a viable option for some, it's essential to remember the cost associated with it might not be feasible for everyone. It does provide a legitimate service for those who value their time over the $20 fee. The service helps by holding the line and connecting you to an agent, which is great if you're tired of the tedious wait. However, it should not replace the need for better customer service from the organizations handling claims. It's also crucial to explore all potential avenues, such as documentation, reaching out to representatives, and using online resources effectively before resorting to a paid service like Claimyr.

have u tried sending a fax? I know it sounds crazy but I got a response within 48 hours after faxing my inquiry

Plot twist: there are no actual humans working there. It's all just an elaborate AI system designed to drive us crazy 🤖🤣

Here's what I've learned after months of dealing with this mess: 1. Persistence is key. Keep calling, even if it feels hopeless. 2. Try different times of day. Sometimes mid-afternoon is less busy. 3. Be prepared with all your info when you do get through. 4. If you get a helpful agent, ask for their direct extension. 5. Document everything. Write down who you talked to and when. 6. Check your online account regularly for updates. 7. Consider reaching out to your local representative for help. It's a frustrating process, but don't give up. Good luck everyone!

Have you tried calling right when they open? I heard that's the best time to get through.

I'm in the same boat. Been trying to reach them for 3 weeks now. It's like they're ghosting us all 👻

guys i finally got through yesterday after trying for a month straight. heres what worked for me: 1. call at exactly 8:01 am 2. press 1, then 2, then 4 in the menu 3. if u hear music, hang up and try again 4. repeat until u get the "all lines are busy" message 5. THEN start calling nonstop until u get in the queue it took me about 45 mins of doing this but i finally got through. hope this helps someone!

Guys, I found a way to actually get through! There's this service called Claimyr (claimyr.com) that calls for you, stays on hold, and then connects you when a real person picks up. It costs $20, but it worked for me. Here's a video explaining it: https://youtu.be/DOLxZQb92wM

Just wanted to say hang in there everyone. This sucks, but we're all in this together. Don't let the system get you down. We'll get through this! 💪

Am I the only one who's considering learning morse code to try and communicate with them? 😅 ... --- ...