


Ask the community...
@f5ca75619235 I can confirm what others said about Claimyr - you only pay after they successfully connect you to EDD. When I used it for my PFL claim a few months ago, the fee was $20 and honestly it was the best money I spent during that whole ordeal. The service connected me within 45 minutes and the EDD rep was able to resolve my issue immediately. Just have all your documents scanned and ready to upload before calling, because you want to take full advantage of that precious time with an actual human! Also keep your confirmation numbers from any uploads - the reps can see those in their system. Six weeks is way too long for a disability claim, especially when you need that income. Really hope Claimyr works for you too!
This entire thread is so eye-opening! I'm dealing with a similar SSN verification request for my PFL claim and was getting nowhere with EDD's phone system. Reading through everyone's experiences, it sounds like the combination of uploading ALL possible documents (SS card, ID, birth certificate, paystub) AND using a service like Claimyr to actually reach a human is the winning strategy. It's absolutely ridiculous that we have to pay third parties to access our own state benefits, but if it works, it works. @d0ee615c27d1 thank you for posting that detailed update - it gives me hope that this nightmare can actually be resolved! Going to gather all my documents and try Claimyr this week.
Hey OP, any luck solving this? I'm getting the same error now and I'm pulling my hair out!
Not yet, still working on it. I'll update if I figure it out!
I ran into this exact same E324 error last year! What finally worked for me was logging out completely, waiting about 30 minutes, then logging back in with a fresh session. Also make sure you're not using any VPN or proxy - EDD's system gets really picky about that stuff. If you're still stuck, try accessing the site from a different IP address (like using your phone's hotspot instead of home wifi). The system seems to have some weird IP-blocking issues that cause these random errors. Hope this helps!
Oh wow, the IP address thing makes so much sense! I've been trying from the same home wifi this whole time. Definitely going to try switching to my phone's hotspot - never would have thought of that. Thanks for the tip about waiting 30 minutes too, I've been trying back-to-back attempts which probably isn't helping. Fingers crossed this works! 🤞
This is really helpful! I've been banging my head against the wall with this E324 error for days. Never thought about the IP blocking thing - that could totally explain why it works sometimes and not others. Going to try the phone hotspot trick right now. @Luca Russo you should definitely give this a shot too since you re'the original poster dealing with this nightmare!
Anyone else notice that the EDD seems to be getting worse lately? I swear it used to be easier to get ahold of someone...
Don't panic! This happens more often than you'd think. When they call, it's usually just to verify some details or ask for additional documentation. Here's what worked for me: try calling the general PFL line at 1-877-238-4373 first thing in the morning (like 8 AM sharp). If that doesn't work, you can also try the SDI line at 1-800-480-3287. In the meantime, log into your EDD account online and check for any pending tasks or messages. Sometimes they'll send you a notice through the portal even if they tried calling. The key is to respond quickly once you do connect with them. Good luck! 🤞
Isabella Brown
Lol everyone arguing about SDI but nobody mentioned you should also apply for WIC and possibly CalFresh. The income requirements go up when you're pregnant/have a child, and if you're only getting 60% of your regular pay during leave, you might qualify! Free food and formula can save you hundreds $$$ each month.
0 coins
NeonNova
•That's a great point! I hadn't even thought about WIC or CalFresh. I'll look into the income requirements. Every little bit will help during leave.
0 coins
Ellie Kim
Hey there! I'm also an LAUSD after-school program employee and went through this exact situation 6 months ago. First, congratulations on your pregnancy! I can confirm that if you see SDI deductions on your paystub, you ARE eligible for both disability and PFL benefits. I was initially worried like you because our program doesn't offer any paid maternity leave, but the state benefits are completely separate from what your employer offers. Here's my timeline that worked well: I filed my DE2501 form online exactly 9 weeks before my due date. My OB was very familiar with the process and submitted their portion electronically. I got approved for 4 weeks pre-birth disability, then 6 weeks post-birth recovery, followed by 8 weeks of baby bonding PFL. One tip: Keep checking your EDD online account regularly during the process. There was one point where they needed additional documentation and I almost missed the deadline because I wasn't checking frequently enough. Also, definitely file your FMLA/CFRA paperwork with your supervisor separately - it's what protects your job while you're on leave. The benefits and job protection are two different things that you need to handle separately. Feel free to message me if you have any specific questions about navigating the LAUSD system during this process!
0 coins
Nia Harris
•Hi Ellie! Thank you so much for sharing your experience - it's so reassuring to hear from someone who went through the exact same situation with LAUSD after-school programs! I really appreciate the detailed timeline. Quick question - when you say to check the EDD online account regularly, about how often were you checking? Daily or weekly? I'm definitely a worrier and want to make sure I don't miss anything important like you almost did with that additional documentation deadline.
0 coins