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Just wanted to update - I called using Claimyr this morning like someone suggested above and finally got through to a real person at EDD! They confirmed my account was missing the transition code and fixed it on the spot. The rep said my Money Network card should arrive within 7-10 business days. Such a relief!
That's amazing news!! I'm going to try Claimyr today. Was it easy to use? And did they explain why this happens to some accounts but not others?
Super easy to use, took maybe 30 minutes total including wait time (vs the days I spent trying on my own). The rep said it's happening to anyone who started benefits before Feb 15 and continued after, but the system doesn't automatically flag these accounts for the transition - has to be done manually. Apparently they're overwhelmed with these cases right now.
I'm dealing with this exact same nightmare right now! Started SDI in December, transitioned to PFL in February, and it's been 3 weeks with no Money Network card. My EDD online account shows everything as approved but Money Network says I don't exist in their system. I've called EDD 50+ times and can't get through their phone maze. Reading through these comments, it sounds like the "payment method designation code" is the key issue. Going to try Claimyr today since multiple people here had success with it. This whole transition has been such a disaster - how can they switch payment systems without having proper procedures in place for ongoing claims? Thanks everyone for sharing your experiences, at least now I know I'm not alone in this mess!
You're definitely not alone! I just went through this exact situation last month. The payment method designation code thing is real - that's exactly what was missing from my account too. Claimyr worked for me after weeks of frustration with the regular phone lines. One tip: when you do get through to EDD, make sure to ask them to confirm they can see your account in both the old BofA system AND the new Money Network system. Sometimes the transition gets stuck halfway and your account exists in limbo between both systems. Also document the rep's name and case number if they give you one - it helped when I had to call back for a follow-up. Hope you get it resolved soon, the stress of not having access to your benefits while dealing with a new baby is just awful!
I went through this exact same situation a few months ago! The online account suggestion is definitely worth checking first - I was surprised to find a PDF copy there that I had completely missed. If that doesn't work out, I'd recommend trying the in-person route if you have a local office nearby. I know it's a bit of a hassle, but in my experience they were way more helpful face-to-face than over the phone. Plus you can walk out with the document in hand instead of waiting for mail. Just make sure to bring your ID and any paperwork you still have from your claim. Hope this helps and you get it sorted out quickly!
Just wanted to add that you can also try emailing them if calling doesn't work out. I know it's slower than phone, but sometimes they respond to emails faster than you'd expect. Also, if you do end up going the in-person route, try to go mid-week (Tuesday-Thursday) if possible - I've found the lines are usually shorter then. And definitely save/screenshot any digital copies you find in your online account for future reference. Nothing worse than losing important docs twice! Good luck getting this sorted out 🍀
I'm currently going through this decision myself and honestly feeling pretty overwhelmed by all the options. Reading through everyone's experiences here is really helpful though! @Steven Adams - I think you probably made the right choice if you had big upfront expenses. From what I'm seeing, most people who chose the lump sum seem happy with it as long as they were disciplined about budgeting. The incremental payments seem safer but less flexible. Thanks everyone for sharing your real experiences - way more useful than the official website! 🙏
@Connor O'Neill totally agree! This thread has been way more helpful than anything I found on the EDD website. I'm leaning towards the lump sum now after reading everyone's experiences. It seems like most people who had big expenses upfront (medical bills, baby stuff, etc.) were really glad they went that route. The budgeting part is scary but @Samantha Howard s'tip about putting some in savings and paying "yourself biweekly" is genius! 💡
Just went through this exact same dilemma a few months ago! I ended up choosing the lump sum and honestly, no regrets. We had a ton of medical bills from the birth that needed to be paid right away, plus all the baby essentials. The one-time payout let us handle everything without stress. One thing I wish someone had told me though - make sure you have a solid plan for the money before you get it. I put about 60% in a separate savings account and used the rest for immediate expenses. Then I transferred money to myself every two weeks like a regular paycheck. Worked out perfectly! The incremental payments might feel "safer" but honestly, life doesn't always work on a predictable schedule. Sometimes you need that financial flexibility upfront. Sounds like you made the smart choice for your situation! 👍
Good point - just checked and my SDI claim says active. So relieved everything seems to be in order for now!
Just wanted to add that timing is really important here! I made the mistake of applying too early (like 3 weeks before my SDI ended) and EDD told me I had to wait and reapply closer to the actual transition date. Apparently they won't process PFL claims that are submitted too far in advance. Also, keep your birth certificate or hospital records handy when you apply online - you'll need to upload a clear photo or scan of them as part of the application. The system is pretty picky about image quality, so make sure it's well-lit and all text is readable. One more tip: if you're planning to take the full 8 weeks of baby bonding, make sure you enter the correct return-to-work date when applying. I miscalculated mine by a few days and had to call EDD to fix it, which was a hassle.
This is super helpful timing advice! I'm new to navigating PFL and was actually wondering about when to apply. Quick question - when you say they're picky about image quality for the birth certificate, did you have any issues with phone photos or do you recommend using a scanner? I only have my phone available right now and want to make sure I don't run into upload problems when I apply in a few weeks.
Jasmine Hancock
Just remember to breathe, OP. It's a lot, but you've got this! 💪
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Savannah Glover
•Thanks for the encouragement! Definitely feeling overwhelmed rn
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Daniel Price
One thing that really helped me was creating a checklist before I started filling anything out. I went through each form and wrote down exactly what documents I needed, then gathered everything first before touching the paperwork. Also, if you're doing this for bonding leave (new baby), make sure you have the birth certificate or adoption papers ready - they'll need certified copies. And don't be afraid to call if you have questions! I know the wait times are brutal, but it's better to ask than to guess and get it wrong.
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Amara Eze
•The checklist idea is brilliant! I wish I had thought of that before I started. I ended up scrambling around trying to find documents halfway through filling out the forms. Definitely going to use this approach - thanks for sharing! 📝
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