EDD Nightmare: Disconnected 9 times trying to continue benefits. Any tips to actually reach a human?
Has anyone else had trouble getting through to continue their benefits? I've been trying for days and it's been a nightmare. Yesterday I got disconnected nine times, put on hold forever, and told to hang up and start over each time. The call quality was terrible too - all static and then it just cut off. I'm at my wits end here. Any advice on how to actually reach a human?
25 comments
Tom Maxon
I found a way to solve unemployment benefits phone nightmare, watch this: https://www.youtube.com/watch?v=IpCi3ijMFNc
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Amina Diallo
Ugh, I feel your pain. The system is so broken rn. I spent 3 hours on hold last week only to get cut off right when someone picked up. It's like they're trying to make it impossible 🤬
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GamerGirl99
•3 hours? You got lucky. I've been trying for TWO WEEKS straight. This is ridiculous!
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Hiroshi Nakamura
•Same boat here. Its like playing the lottery, except the prize is just talking to a human 🙄
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Amina Diallo
•Oof, 2 weeks? That's rough buddy. Idk how they expect ppl to survive like this
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Isabella Costa
I found a method that actually works to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/1X-mEsLtbmQ
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Malik Jenkins
•Sounds too good to be true. Has anyone else tried this?
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Freya Andersen
•$20? That's highway robbery when we're already struggling!
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Isabella Costa
•I get the skepticism, but it seriously saved me days of frustration. Worth every penny imo
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Eduardo Silva
•How long did it take for them to get through?
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Isabella Costa
•It took about 2 hours, but I didn't have to do anything. Just got a call when they had someone on the line.
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Leila Haddad
Pro tip: Try calling right when they open. I got through after only 20 minutes on hold last Tuesday. Seems like the wait times are shorter early in the morning.
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Emma Johnson
This is why we need to overhaul the entire system. It's not just you - everyone I know is having the same issues. We need to bombard our representatives with complaints until something changes.
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Ravi Patel
•100% agree. But good luck getting anything done in this political climate 🙄
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Astrid Bergström
•I've been emailing my rep every week. No response yet, but I'm not giving up!
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PixelPrincess
Have you tried using the online portal instead of calling? I know it's not perfect, but I've had better luck submitting questions through there than trying to get someone on the phone.
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Connor O'Brien
•I tried that first, but my issue requires talking to someone. The automated system just keeps giving me the runaround 😩
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Omar Farouk
•The online portal is a joke. Half the time it's down for "maintenance" 🙄
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Chloe Martin
Here's what I've learned after dealing with this for months: • Call during off-peak hours (early morning or late evening) • Have all your info ready before you call • Be persistent - sometimes you have to try multiple days in a row • Use the callback feature if it's offered • Document everything - write down who you talked to and when • If all else fails, contact your local representative's office It's a pain, but don't give up. Your benefits are important and you deserve to get this sorted out. Good luck!
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Diego Fernández
•This is gold 💯 Saving this for later, thx!
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Anastasia Kuznetsov
•Great advice. I'd add: be nice to the reps when you do get through. They're dealing with this broken system too.
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Sean Fitzgerald
Anyone else think its sus that they make it this hard? Like, are they hoping we'll just give up and go away? 🤔
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Zara Khan
•Nah, never attribute to malice what can be explained by incompetence. The system is just outdated and overwhelmed.
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MoonlightSonata
•Idk man, seems pretty convenient for them if people just stop trying to get their benefits...
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Mateo Gonzalez
lmao imagine if other services worked like this. "Sorry, we can only take 5 orders at McDonalds today. Please try again tomorrow!" 🤡
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