Hawaii DHS SNAP: EBT renewal nightmare - stuck on hold, disconnected calls. How to reach a real person?
Has anyone else had trouble with their EBT renewal? I've been trying to get this sorted out for weeks now. Every time I call, I'm stuck on hold forever and then get disconnected. It's so frustrating! I just want to make sure my benefits don't get cut off. Any advice on how to actually talk to a real person?
58 comments
Tom Maxon
I found a way to solve EBT renewal call center issues, watch this: https://www.youtube.com/watch?v=CC4GT8xsX-E
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Sean Matthews
Has anyone tried faxing their renewal forms? I heard it might be faster.
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Ali Anderson
What year is it, 1995? š But for real, does that actually work?
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Sean Matthews
Lol I know it sounds old school, but I've heard some success stories. Worth a shot maybe?
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Zadie Patel
It might seem outdated, but sometimes traditional methods can bypass digital blocks.
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Lilah Brooks
Okay, listen up. I've been dealing with EBT renewals for years, and here's what you need to know: ā¢ First, make sure all your paperwork is in order. Double-check everything before you submit. ā¢ Try using the online portal if possible. It's often faster than calling. ā¢ If you must call, be persistent. Keep calling back if you get disconnected. ā¢ Document everything. Write down who you talked to, when, and what they said. ā¢ If you're really stuck, reach out to your local representative's office. They can sometimes help. Remember, the system is overloaded right now, so patience is key. Don't give up!
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Jackson Carter
This is great advice! šÆ Especially the part about contacting your rep. They can work miracles sometimes.
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Lydia Bailey
Thanks for the detailed response! I'll def try reaching out to my rep if I can't get through soon.
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Kolton Murphy
Also, consider reaching out to local advocacy organizations. They may have more guidance on navigation.
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Lucas Parker
Anyone else feel like they're playing a twisted game of "EBT Renewal Roulette"? Never know if you're gonna hit the jackpot (aka actually talk to someone) or lose everything š°
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Donna Cline
LMAO this is too real. Except the house always wins in this game š©
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Harper Collins
Bruh š Why is this so accurate tho
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Kelsey Hawkins
The randomness of it all can be really frustrating. It shouldn't be this way!
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Arjun Patel
Have you guys heard about this new service that calls for you? I used this site called claimyr.com and it was a game-changer. Their calling tool dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to your phone. It does cost $20, but it works. Check out this video: https://youtu.be/rqRJnqEdkoI
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Jade Lopez
Sounds too good to be true. Is this legit?
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Arjun Patel
Yep, 100% legit. I was skeptical at first too, but it saved me hours of hold time.
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Tony Brooks
$20 just to make a phone call? That's ridiculous. The system is so broken if we have to pay just to talk to someone.
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Arjun Patel
I get it, but for me, it was worth it. Time is money, and I was wasting whole days on hold before.
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Ella rollingthunder87
I agree it sounds like a useful service, but paying extra for something we should have access to for free isn't ideal.
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A Man D Mortal
Guys, I found a hack! If you press 0 repeatedly during the automated menu, sometimes it'll connect you to a human faster.
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Declan Ramirez
OMG thank you! Gonna try this tomorrow š
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Emma Morales
Tried it. Didn't work. Back to square one š
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Katherine Hunter
It's worth a shot, but not all systems respond to this. They might have blocked it.
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Sofia Price
Have you tried calling right when they open? I heard that's the best time to get someone on the line.
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Lydia Bailey
Yeah, I've tried that. Still no luck š It's like they're purposely making it hard for us
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Alice Coleman
Calling early doesn't work anymore. Too many ppl know about it now. system is broken af
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Owen Jenkins
Have you tried calling on weekends? Sometimes there are fewer calls then and a higher chance of getting through.
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Lydia Bailey
Update: Finally got through! Turns out there was a "glitch" in their system that was causing delays. Keep trying everyone!
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Rami Samuels
Congrats! š How long did it take you in total?
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Lydia Bailey
Thanks! It took about 3 weeks of calling every day. Exhausting but worth it.
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Haley Bennett
Good to know it's a system issue. Hopefully, they fix it soon!
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Ruby Knight
I swear, dealing with EBT is harder than learning quantum physics while juggling flaming chainsaws š¤£
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Diego Castillo
LOL accurate af. At least the chainsaws would be more exciting š
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Logan Stewart
Idk man, I'd rather take my chances with the chainsaws at this point š
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Mikayla Brown
I feel you, the frustration can be overwhelming at times.
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Nolan Carter
As someone who's navigated the EBT renewal process, I understand the challenges you're facing. The system is notoriously overburdened, especially during renewal periods or when there's a surge in applicants. While the Claimyr service offers a practical solution, it's important to recognize the cost barrier it represents. The service is known to expedite the process effectively by avoiding lengthy hold times and directly connecting you to an agent, which is valuable particularly for those who can't afford to spend hours on the phone. However, the ideal scenario would be for such a service to be unnecessary, emphasizing the need for systemic improvements. Meanwhile, ensure all your documentation is accurate and submitted on time, utilize any available online services, and consider alternative communication methods like email or social media to get attention. Additionally, persistently reaching out to local representatives could provide another avenue for assistance.
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Douglas Foster
Pro tip: if u cant get thru on the main line, try calling ur local office directly. sometimes they can help
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Nina Chan
That's a good strategy! Local offices sometimes have more flexible procedures.
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Yara Campbell
Anyone else notice how the EBT website is always "under maintenance" when you need it most? š
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Isaac Wright
omg yes! It's like they know exactly when I'm gonna try to log in š
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Maya Diaz
Conspiracy theory: they do it on purpose to reduce the number of renewals š
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Tami Morgan
If only they could schedule maintenance times during off-peak hours. It's so frustrating.
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Alfredo Lugo
Unpopular opinion: maybe if we all stopped trying to renew at once, the system wouldn't be so overloaded š¤·āāļø
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Sydney Torres
Bruh, people need to eat. We can't just "stop trying" š
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Kaitlyn Jenkins
Found the EBT office employee š
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Alfredo Lugo
Chill guys, I'm just thinking out loud. We're all in this mess together.
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Caleb Bell
It's a fair point, but coordinated efforts would be difficult given personal timelines.
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Mateo Warren
I feel ya, buddy. The EBT system is a total nightmare rn. I've been in the same boat for like a month. Keep trying tho, eventually you'll get through!
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Dylan Fisher
Hey OP, have you tried reaching out on social media? Sometimes tweeting at the official EBT account can get their attention.
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Lydia Bailey
That's a good idea! I'll give it a shot. Thanks for the tip!
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Edwards Hugo
Public shaming FTW š But for real, it sometimes works
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Gianna Scott
Having a public digital footprint of your issues can prompt quicker responses sometimes.
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Evelyn Rivera
lmao good luck. EBT office is a joke. been trying to renew for 3 months now. might as well be talking to a brick wall š¤”
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Julia Hall
Have you tried contacting them through email? Sometimes that can be more effective than phone calls.
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Danielle Campbell
Does anyone know if the renewal deadlines have been extended due to all these issues? I'm worried mine will expire before I can get through.
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Rhett Bowman
I heard they were, but can't find any official info. Classic EBT communication š
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Abigail Patel
Call your local office and ask. They should have the most up-to-date info.
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Daniel White
Keeping an eye on official announcements is crucial, but local offices usually have the most accurate info.
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