Disconnected while on call with SDI - Tips to get through?
I got disconnected while on the phone with disability. Has anyone else had this problem? It's so frustrating to wait on hold forever only to get cut off. Now I have to start all over again. Any tips on how to get through to them?
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Tom Maxon
I found a way to solve disability call disconnection issues, watch this: https://www.youtube.com/watch?v=8lg5EXbjvuk
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Mateo Rodriguez
Ugh, that sucks! I've been there too. The disability phone system is a nightmare. I swear they do it on purpose to discourage people from calling. š¤¬
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Aisha Hussain
ā¢Totally agree. Its like they want us to give up. But we cant let them win!
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GalacticGladiator
ā¢I wonder if theres a way to file a complaint about this. It's not fair to people who really need help.
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Mateo Rodriguez
ā¢Good idea! Maybe we should all flood their complaint line... oh wait, we cant even get through on the regular line š
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Ethan Brown
I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/Ize0EkN4HDI
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Yuki Yamamoto
ā¢Sounds too good to be true. Are you sure its legit?
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Carmen Ruiz
ā¢20 bucks? Thats kinda steep just to make a phone call...
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Ethan Brown
ā¢I get the skepticism, but it really did work for me. After weeks of trying, I finally got through. Worth it IMO.
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Andre Lefebvre
ā¢How long did you have to wait after using the service?
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Ethan Brown
ā¢It took about an hour, but I didnt have to sit there listening to hold music. They called me when an agent was on the line.
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Zoe Dimitriou
Pro tip: try calling right when they open. I've had better luck getting through early in the morning.
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QuantumQuest
Have you tried reaching out to your local assembly member's office? Sometimes they can help push things through faster.
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Nia Thompson
ā¢I hadn't thought of that. How do I find out who my assembly member is?
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QuantumQuest
ā¢Just google '[your city] assembly member'. Their office should have a constituent services department that can help with state agency issues.
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Jamal Anderson
The whole system is broken. I've been trying to get my claim sorted for months. It's like they don't even care about us. š¤
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Mei Zhang
ā¢Preach! š The government needs to get its act together.
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Liam McGuire
Here's what I've learned after dealing with disability for way too long: ā¢ Keep a log of all your calls (date, time, who you spoke to if you get through) ā¢ Use the online portal as much as possible for updates ā¢ If you do get through, ask for a direct number or extension ā¢ Be persistent but polite - the person on the other end is probably overwhelmed too ā¢ Have all your docs ready before you call (claim number, ID, etc.) ā¢ If all else fails, contact your state representative Hang in there, OP. It's a frustrating process, but don't give up!
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Nia Thompson
ā¢Thank you so much for this detailed advice! I'll definitely start keeping a log. Do you know if there's a best time of day to call?
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Liam McGuire
ā¢In my experience, early morning (right when they open) or mid-afternoon on Wednesdays or Thursdays seem to have shorter wait times. But it can still be hit or miss.
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