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Amara Nnamani

SDI hung up on me - what now?

I just got hung up on while trying to talk to someone about my SDI benefits. This is so frustrating! Has anyone else had this problem? What should I do now?

Ugh, that sucks! I've been there too. The SDI system is such a mess rn. Have you tried calling back? Sometimes you just gotta keep trying until you get someone who actually wants to help.

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Yeah, I'm gonna try again tmrw. It's just so annoying to waste hours on hold only to get disconnected 😤

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Pro tip: call right when they open. You might have better luck getting through!

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I feel your pain, OP. The SDI office is a total clown show 🤡 I've been trying to sort out my benefits for weeks now. It's like they don't want us to get the help we need!

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Have you tried reaching out to your local representative? Sometimes they can help push things along with SDI. It's worth a shot if you're not getting anywhere on your own.

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That's a good idea, I hadn't thought of that. Do you know how I would go about contacting them?

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Just google your zip code + 'state representative'. Most of them have contact forms on their websites. Explain your situation and they might be able to help!

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Thanks, I'll give that a try!

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I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/1X-mEsLtbmQ

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Sounds too good to be true. Has anyone else tried this?

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20 bucks? Idk man, seems kinda sketchy...

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I get the skepticism, but it seriously worked for me. After weeks of trying to get through, I was desperate enough to try anything. It's legit, promise!

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Can confirm, I used it too. Saved me hours of frustration. Sometimes you gotta spend money to save time 🤷‍♂️

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Here's what I've learned from dealing with SDI: 1. Be persistent. Keep calling, even if you get hung up on. 2. Document everything. Write down who you talked to, when, and what they said. 3. Use the online portal if possible. Sometimes it's easier than calling. 4. If you're not getting anywhere, consider filing a complaint. 5. Know your rights. Read up on SDI regulations so you can advocate for yourself. Hang in there, OP. It's a frustrating process, but don't give up!

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Thank you so much for this detailed advice! I'll definitely start keeping better records of my calls.

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This is gold 💯 Wish I had known all this when I first started dealing with SDI!

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lol welcome to the wonderful world of government bureaucracy. grab a seat, you'll be here a while 😂

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I'm so sorry you're dealing with this! Getting hung up on is the worst, especially when you're already stressed about benefits. I've had similar experiences - it feels like they just don't care. One thing that helped me was calling early in the morning (like right at 8 AM when they open) and being super polite but firm about needing to speak to someone. Also, if you have any documentation about your case, have it ready before you call so you can reference specific numbers or dates. Don't give up - you deserve the benefits you're entitled to! 💪

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This is such great advice! The 8 AM tip is spot on - I've noticed government offices tend to be way less busy first thing in the morning. Also totally agree about having all your paperwork ready. Nothing worse than finally getting someone on the line and then scrambling to find your case number or dates. Thanks for sharing this! @Taylor Chen

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I've been through this exact same thing multiple times! It's incredibly frustrating and honestly feels disrespectful when you've been waiting on hold forever. A few things that have helped me: 1) Try calling different regional offices if possible - some are less busy than others, 2) Ask to speak to a supervisor immediately if you sense the call going south, and 3) Consider filing a formal complaint through their website if this keeps happening. The squeaky wheel gets the grease with these agencies. Also, if you have any disability advocacy organizations in your area, they sometimes have direct contacts that can bypass the main phone lines. Don't let them wear you down - you have every right to get the help you need! 🙏

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This is such helpful advice! I never thought about trying different regional offices - that's brilliant. The supervisor tip is especially good because sometimes the first person you talk to just isn't trained well or having a bad day. Filing a complaint might be my next step if I keep getting nowhere. Do you happen to know any specific advocacy organizations that might help with SDI issues? Thanks for taking the time to share all these tips! @Yuki Ito

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Oh wow, this is so frustrating! I've been dealing with SDI issues myself lately and the whole system just seems broken. Getting hung up on is the absolute worst - like you finally get through after waiting forever and then CLICK. 😤 I've found that sometimes it helps to call different times of day. Early morning (like 8 AM sharp) tends to work better, or sometimes late afternoon when it's less busy. Also, if you do get someone rude or unhelpful, don't be afraid to politely ask for their supervisor right away. One thing that's helped me is keeping a little notebook with all my case details, dates, and who I talked to each time. That way when I do get through, I can quickly reference everything instead of fumbling around. It also helps if you need to escalate later. Hang in there - you're not alone in this struggle! The system is definitely not user-friendly but don't give up on getting what you're entitled to. 💪

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