SDI Overpayment Repaid - Need to Confirm with Agent but Can't Get Through

I found a way to solve SDI overpayment communication issues, watch this: https://www.youtube.com/watch?v=-Qo6jmSyWpk

Ugh, I feel your pain. The SDI system is a nightmare to navigate. Have you tried calling right when they open? Sometimes that works for me.

I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/DOLxZQb92wM

Here's what you need to know about SDI overpayments: • First, don't panic. It's a common issue and can usually be resolved. • Make sure you keep all documentation related to your payments and the overpayment. • If you've already paid back the overpayment, you're on the right track. • You should receive a notice from EDD confirming the repayment. • If you don't receive this notice within 2 weeks, that's when you need to follow up. • When you do get through to someone, ask for a written confirmation of your repayment. • Also, inquire about any potential penalties or interest. • If you're having trouble reaching someone, try their online portal or send a written request. Hope this helps! Let me know if you have any other questions.

have u tried faxing them? sometimes old school methods work best with these dinosaur agencies lol

I'm in the same boat, been trying to sort out an overpayment for weeks. This system is so broken, it's ridiculous. 🤬

Quick question - did you get any kind of receipt or confirmation when you made the repayment? Might be helpful to have that on hand when you do get through to someone.

Not to be that guy, but have you tried their website? Sometimes you can set up a callback or send a message through their portal.

pro tip: if u can, go to ur local edd office in person. sometimes face-to-face is the only way to get stuff done with these clowns 🤡

Have you considered reaching out to your local state representative? They sometimes have liaisons who can help navigate these issues.

I went through something similar last year with an SDI overpayment. After paying it back, I was stuck in limbo for weeks not knowing if they received it properly. What finally worked for me was sending a certified letter with tracking to their overpayment unit including copies of my payment confirmation and a request for written acknowledgment. It took about 10 business days, but I got an official letter back confirming everything was settled. Way less stressful than trying to get through on the phone! You might want to try that route while you're still attempting to call.