How to update phone number with EDD? Got a new number, need help!

I found a way to solve updating EDD phone number easily, watch this: https://www.youtube.com/watch?v=rgvdXVH3TI0

Unfortunately, EDD doesn't make it easy to update your phone number. You'll probably need to call them directly to make the change. Good luck getting through though, their phone lines are always jammed!

I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

Have you tried updating your info through the online portal? Sometimes they let you make changes there without calling in.

I'm in the same boat, OP. Changed my number last month and its been a nightmare trying to update it with EDD. Let me know if you figure out a good solution!

Here's what you need to do: 1. Call the EDD customer service number (1-800-300-5616) 2. Choose the option for "all other questions" 3. When you get a rep, explain that you need to update your phone number 4. They'll verify your identity, so have your SSN and claim info ready 5. Once verified, they can update your number in the system Be prepared to wait on hold for a while. Best times to call are usually early morning or late afternoon. Good luck!

smh why does everything with EDD have to be so complicated? 🤦‍♂️

Quick question - did you port your old number to the new phone or is it a completely new number? If you ported it, you might not need to update EDD at all.

You can also try updating your contact info through the UI Online portal at edd.ca.gov. Log into your account and look for "Contact Information" or "Profile Settings." Sometimes phone number updates work through there without having to call. Worth trying before spending hours on hold! If that doesn't work, then definitely follow Fatima's advice about calling early morning.

Just wanted to share my experience - I was able to update my phone number through the EDD website! Log into your UI Online account at edd.ca.gov, go to "Profile" and then "Contact Information." I was worried it wouldn't work based on what others said, but it actually let me change it right away. Definitely try this first before calling - could save you hours of waiting on hold! If the online method doesn't work for some reason, then you'll know you need to call, but at least you tried the easy way first.

Thanks for posting this question! I was actually in the same situation a few weeks ago. I tried the online portal first (UI Online at edd.ca.gov) like some others mentioned, but unfortunately it didn't work for me - the phone number field was grayed out and wouldn't let me edit it. So I ended up having to call the 1-800-300-5616 number. I called right at 8am when they opened and got through in about 45 minutes, which wasn't too bad! The rep was super helpful and updated my number in like 2 minutes once I got through. Just make sure you have your SSN, claim number, and some form of ID ready. Hope this helps and good luck! 📞

I had this exact same issue last month! Here's what worked for me: I first tried the online portal at edd.ca.gov like others suggested - logged into UI Online and went to Profile > Contact Information. Unfortunately the phone number field was locked/grayed out for me too. So I ended up calling the customer service line (1-800-300-5616) around 8:15am on a Tuesday. The wait wasn't as bad as I expected - maybe 30-40 minutes. The rep was actually pretty helpful once I got through. Just have your SSN, claim number, and ID ready to verify your identity. The actual update took less than 5 minutes once they pulled up my account. Pro tip: if the online portal doesn't work for you, definitely call early in the morning for shorter wait times. Good luck Carmen! 🤞

I just went through this same process last week! Here's what I learned: definitely try the online portal first at edd.ca.gov - log into UI Online and check under Profile > Contact Information. For some people it works instantly, but for others (like me) the phone number field is locked. If the online method doesn't work, calling is your only option. I called at exactly 8:00am on a Wednesday and waited about 50 minutes, which honestly wasn't as terrible as I was expecting based on all the horror stories! The rep was able to update my number in under 3 minutes once I verified my identity with SSN and claim info. One thing to note - make sure you get a confirmation number or some kind of verification that the change went through. The rep gave me a reference number which made me feel more confident it actually got updated. Hope this helps and fingers crossed the online portal works for you! 🤞