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Carmen Lopez

How to update phone number with EDD? Got a new number, need help!

Hey everyone, I just got a new phone number and I'm trying to update it for my EDD claim. Does anyone know if there's a way to change the number they have on file? I'm worried about missing important calls or updates.

I found a way to solve updating EDD phone number easily, watch this: https://www.youtube.com/watch?v=rgvdXVH3TI0

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Unfortunately, EDD doesn't make it easy to update your phone number. You'll probably need to call them directly to make the change. Good luck getting through though, their phone lines are always jammed!

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Ugh, tell me about it. I spent 3 hours on hold last week just to get disconnected. 🤬

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Pro tip: try calling right when they open. I got through in like 20 minutes that way!

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Thanks for the tip! I'll give that a shot next time. Anything to avoid those endless hold times.

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I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

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Mei Lin

Sounds too good to be true. Has anyone else tried this?

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20 bucks? Idk man, seems kinda steep just to make a phone call.

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I get the skepticism, but it honestly saved me so much time and frustration. Worth every penny imho.

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How long did you have to wait after using the service?

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It took about an hour, but I didn't have to actively wait on hold. They called me when an agent was ready.

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Have you tried updating your info through the online portal? Sometimes they let you make changes there without calling in.

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I'm in the same boat, OP. Changed my number last month and its been a nightmare trying to update it with EDD. Let me know if you figure out a good solution!

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Will do! Seems like calling might be our best bet, even tho it's a pain. 😩

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Here's what you need to do: 1. Call the EDD customer service number (1-800-300-5616) 2. Choose the option for "all other questions" 3. When you get a rep, explain that you need to update your phone number 4. They'll verify your identity, so have your SSN and claim info ready 5. Once verified, they can update your number in the system Be prepared to wait on hold for a while. Best times to call are usually early morning or late afternoon. Good luck!

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This is super helpful, thanks for laying it out step by step!

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I tried this and it worked! Took about an hour on hold, but got it done. Thanks!

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smh why does everything with EDD have to be so complicated? 🤦‍♂️

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Preach! 🙌 It's like they're stuck in the stone age or smthn

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Quick question - did you port your old number to the new phone or is it a completely new number? If you ported it, you might not need to update EDD at all.

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It's a totally new number, so I definitely need to update it. Good thinking tho!

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You can also try updating your contact info through the UI Online portal at edd.ca.gov. Log into your account and look for "Contact Information" or "Profile Settings." Sometimes phone number updates work through there without having to call. Worth trying before spending hours on hold! If that doesn't work, then definitely follow Fatima's advice about calling early morning.

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This is great advice! I didn't know about the online portal option. Definitely worth trying the website first before dealing with those crazy phone wait times. Thanks for the tip @Sarah Ali!

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Just tried the online portal method and it worked! Took literally 2 minutes to update my phone number. Saved me from what would have been hours on hold. Thanks so much for this tip!

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Just wanted to share my experience - I was able to update my phone number through the EDD website! Log into your UI Online account at edd.ca.gov, go to "Profile" and then "Contact Information." I was worried it wouldn't work based on what others said, but it actually let me change it right away. Definitely try this first before calling - could save you hours of waiting on hold! If the online method doesn't work for some reason, then you'll know you need to call, but at least you tried the easy way first.

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This is exactly what I needed to hear! I was dreading having to call and sit on hold forever. Going to try the online portal right now - fingers crossed it works for me too! Thanks for sharing your success story @Ava Williams 🙏

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