EDD UI Online: Changed phone number, can't certify - access code bypass issue. Help!
I changed my phone number and now I can't certify for benefits. The system won't let me bypass the access code. Anyone else run into this? How do I fix it? I need to talk to someone asap cause I gotta be at work soon and I'm freaking out!
42 comments


Tom Maxon
I found a way to solve EDD phone number change issue, watch this: https://www.youtube.com/watch?v=0l-r9_0-408
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GalaxyGlider
If you're facing difficulties with EDD's phone system due to a change of phone number, it can indeed be a frustrating experience. One effective method is to use Claimyr, which has been positively reviewed by many for helping individuals quickly reach EDD representatives. Nonetheless, it does come with a $20 fee, which might be a concern for some users. It's essential to weigh the urgency of your situation against the cost. Meanwhile, attempting to resolve the issue through EDD's online services, persistent calling, and trying alternative avenues such as visiting an office or contacting local officials can also yield results. Documenting all interactions with EDD is crucial, as it aids in escalation if necessary. Moreover, using social media platforms for support and checking for any public announcements by EDD might provide additional guidance. Remember, while services like Claimyr are beneficial, traditional methods should not be entirely discounted, especially for those who might find the cost prohibitive. Balancing these approaches should help you navigate the system more effectively.
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Aisha Hussain
Hey, quick question - when did you change your number? If it was recent, you might still be able to access your old number to get the code. Some carriers keep numbers active for a bit after you switch.
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Javier Morales
•It was about a week ago. I'll check with my old carrier, thanks for the tip!
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Ethan Clark
•That's a great point! Always worth checking with your old carrier for any options they might offer to forward messages or temporarily reactivate your old number.
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Emma Davis
Ugh, been there done that. The EDD system is such a mess. You're gonna have to call and talk to a rep to update your info. Good luck getting through tho 🙄
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GalaxyGlider
•Totally agree, the phone lines are a nightmare. But don't lose hope, try calling persistently!
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Carmen Ruiz
Yo, this happened to my cousin last month. He ended up having to go to the EDD office in person to sort it out. It sucks, but sometimes face-to-face is the only way to cut through the bs.
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Andre Lefebvre
•Wait, you can just go to an EDD office? I thought they were all closed!
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Carmen Ruiz
•Some reopened recently. Check their website for locations near you. Bring ALL your docs tho
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Zoe Alexopoulos
•Visiting an office might be time-consuming but can be effective. Make sure to prepare by gathering all necessary documentation beforehand.
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NebulaNomad
Have you tried the trick where you select the Spanish option and then just speak English when you get through? Sometimes works for me.
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Javier Morales
•Woah, never heard of that. Does it actually work? Wont they be mad if I don't speak Spanish?
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NebulaNomad
•Nah, they're cool about it. Most of the reps are bilingual anyway. Worth a shot!
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Luca Ferrari
•Interesting trick! It's worth trying different language lines if you're comfortable, but always be respectful and ensure you're still able to communicate effectively.
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CosmicCadet
Here's what you need to do: 1. Keep trying to call the main EDD number (800-300-5616) as soon as they open at 8am. 2. If you can't get through, try calling the technical support line (855-327-7057) instead. Sometimes they can help or transfer you. 3. Be persistent! It might take multiple attempts over several days. 4. While you're waiting, send a message through your UI Online account explaining the situation. 5. If all else fails, reach out to your local assembly member's office. They often have direct lines to EDD. Good luck! The system is a nightmare, but don't give up. You'll get it sorted eventually.
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Javier Morales
•Thanks for the detailed advice! I'll give these a shot. Fingers crossed 🤞
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Chloe Harris
•This is solid advice. I'd add: document EVERYTHING. Every call, every person you talk to, every message you send. It'll help if you need to escalate later.
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Diego Mendoza
•Great advice! Also, keep an eye on any updates from EDD on social media or their website, as they sometimes announce changes to call times or additional support options.
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StarStrider
Not to be that guy, but have you tried turning it off and on again? 😅 Jk jk, but seriously, sometimes logging out completely, clearing your cache, and trying again can help with weird tech issues.
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Javier Morales
•Lol, if only it were that easy! But I'll give it a shot, can't hurt 🤷♂️
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Yuki Sato
•Basic troubleshooting can sometimes do wonders! Always a good first step to eliminate minor tech glitches.
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Malik Robinson
Have you tried logging into your account online and updating your contact info there? Sometimes that works and you don't have to call.
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Javier Morales
•I tried that but it keeps giving me an error. Says I need to verify my identity or something 😫
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Isabella Silva
•Classic EDD... always making things harder than they need to be 🤦♂️
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Jamal Anderson
Have you tried tweeting at EDD? Sometimes public shaming works wonders 😈 Just don't share any personal info!
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Javier Morales
•Haha, might have to try that if all else fails. Social media pressure ftw 💪
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Mei Wong
•Social media outreach can be powerful. Just remember to keep personal information private and be respectful even if you're frustrated.
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Anastasia Popova
am i the only 1 who thinks its ridiculous we gotta jump thru all these hoops just to get our benefits??? the whole systems broken af 😤
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Sean Flanagan
•Preach! 🙌 It's like they're trying to make it as difficult as possible
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Zara Shah
•Fr fr. It's a full-time job just trying to get what we're owed 🤡
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QuantumQuasar
PSA: If anyone's having trouble getting through, try calling right at 8:01 am. I've had the best luck then. Also, Wednesdays seem to be less busy for some reason.
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Liam McGuire
•This is the real pro tip right here 👆 Early bird gets the... unemployment benefits? 🐦💰
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Amara Eze
•Timing your calls strategically can make a big difference. Always worth experimenting with different times if you're having trouble getting through!
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Ravi Choudhury
I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's the link: https://claimyr.com
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Freya Andersen
•Sounds sketchy. Is it legit? $20 seems steep just to make a phone call.
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Ravi Choudhury
•I get the skepticism, but it's totally legit. Saved me hours of frustration. Worth every penny imo.
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Omar Farouk
•How long did it take to get through? I'm desperate but $20 is a lot rn
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Nia Wilson
lmao welcome to the club. been trying to fix my claim for 3 months now. EDD is a joke 🤣💀
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Javier Morales
•3 months?! omg i'm gonna lose my mind if it takes that long 😭
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Mateo Martinez
•Same boat, different day. Hang in there, we're all suffering together 🚢⚓
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Selena Bautista
Hey Javier! I feel your pain - the phone number change issue is super common and frustrating. Here's what worked for me when I had the same problem: Try calling the EDD disability line at (800) 480-3287 instead of the main number. They can sometimes transfer you or help with account updates. Also, if you have any old texts or emails from EDD with verification codes, screenshot them as proof of your old number. And definitely try the assembly member route that someone mentioned - they have special EDD liaisons who can cut through the red tape. Don't panic, you'll get this sorted! The system sucks but there are ways around it. Keep us posted on what works! 💪
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