IRS Website Error: "Refund Status Unavailable" Message at 10:24 After Working Fine Earlier Today

I was checking my refund status earlier today at sa.www4.irs.gov and everything was working fine, now suddenly at around 10:24 it's showing "Refund status unavailable" with the exact message "Refund status unavailable. Refund information is unavailable at this time. Please try again later." Anyone else having this issue? The site was working perfectly about 2 hours ago and now I can't see any of my information. When I try to check through the official IRS website and go to "Account Home / Refund status" section as shown in the navigation path, it just shows this error message and only gives me the option to "Return to account home." I can see the IRS logo at the top of the page and it clearly says "An official website of the United States Government" with "Here's how you know" text next to it. The Tools section isn't helping either. I've attached a screenshot showing exactly what I'm seeing - it's from my phone which shows LTE connection and 25% battery at 10:24. The URL in my browser still shows sa.www4.irs.gov but I just keep getting this "Refund status unavailable" page with no actual information about my refund. Really frustrating since I was able to view everything earlier today. Has the IRS website gone down for maintenance or is anyone else experiencing this issue on the official United States Government IRS site?

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14 comments

Pedro Sawyer

The error message you're seeing at 10:24 on the official IRS website (sa.www4.irs.gov) is a standard system availability notice. The page shows the official United States Government header and IRS branding, confirming you're on the legitimate site. You're in the correct location - Account Home / Refund Status section - but receiving the temporary "Refund status unavailable" message. This type of system interruption commonly occurs during the IRS's routine maintenance windows or when their servers are experiencing high traffic volumes. The "Return to account home" being your only available option indicates this is a system-wide status check limitation, not an issue with your specific refund information. Since you were able to access your information just hours before, this is most likely a temporary technical issue rather than a problem with your refund. The IRS typically resolves these interruptions within a few hours. In the meantime, you can try accessing your tax transcript through the Tools section, which often remains available even when the refund status checker is down, as it runs on a separate system.

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