IRS Transcript System Down at 7:12 AM - "Transcripts Unavailable" Error on Mobile - Anyone Else?
Tried checking my transcripts this morning at 7:12 AM on the IRS website (sa.www4.irs.gov) and getting an error message saying "Transcripts are unavailable at this time. Please try again later." Anyone else having this issue or is it just me? Been checking daily for updates on my refund and now I can't even access the system. I'm using Metro by T-Mobile and my phone was at 81% battery when I tried to access my transcripts. When I go through the Tax records/Transcripts menu in the IRS website, it just keeps showing this unavailable message with a "Back to tax records" button. The error page literally just says: "Transcripts are unavailable at this time. Please try again later." And then there's only the "Back to tax records" button below it. No other explanation or timeframe for when it might be back up. Really frustrating since I've been religiously monitoring for any updates on my refund. I've been checking the MENU option, then going to Tax records / Transcripts, and then clicking on Transcripts, but can't get any further than that error message. At the bottom of the page I can see the "Tools" and "Privacy Policy" links, plus the "AA" text size adjuster, but none of that helps me actually see my transcript information. Is the IRS system down for everyone or is there something wrong with my account specifically?
19 comments


Isabella Santos
The screenshot shows you attempted to access IRS transcripts at 7:12 AM through the official IRS website (sa.www4.irs.gov) and received the "Transcripts are unavailable" error message. This timing is significant because it's outside the IRS's typical maintenance window of 12am-6am EST, indicating an extended system issue rather than routine maintenance. The error message appears on the Tax records/Transcripts section of the IRS website, which is the correct pathway for checking transcript status. The fact that you're getting a system-wide unavailability message rather than an account-specific error suggests this is a broader IRS technical issue affecting multiple users. This temporary outage is a known issue today and typically resolves within 24 hours. While the system is down, you won't be able to access any transcript types (wage and income, account transcripts, or return transcripts). Your best option is to try again later in the day, particularly during regular business hours when IRS systems typically have better availability. The mobile carrier showing as "Metro by T-Mobile" and 81% battery level indicate you're trying to access this through the mobile website, which is fully supported by the IRS for transcript access once the system is back online.
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Ravi Sharma
•its been down for me since yesterday afternoon too. getting real tired of these 'maintenance' periods 🙄
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Freya Larsen
•same here in california. guess we're all in the same boat
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Omar Hassan
Pro tip: Instead of constantly checking transcripts manually, try using taxr.ai - it's this new tool that monitors your transcript 24/7 and actually explains what's happening with your refund. Only costs a buck and saves so much headache. Here's the link: https://taxr.ai
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Chloe Taylor
•How does it work exactly? Does it notify you when there's changes?
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Omar Hassan
•Yeah! It analyzes your transcript and sends notifications for any updates. Plus it explains everything in plain English instead of IRS codes. Been using it for my 2023 return and its honestly a game changer
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Chloe Taylor
•just tried it - holy cow where has this been all my life?! 🙌 So much better than refreshing WMR like a crazy person
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ShadowHunter
Down in Texas too. These clowns need to get it together fr fr 🤡
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Diego Ramirez
works for me now! just got in after trying since 6am
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Malik Johnson
•still nothing on my end 😭 what browser r u using?
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Diego Ramirez
•chrome on desktop. mobile still showing error tho
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Anastasia Sokolov
anybody else notice how these outages always happen right when updates are supposed to post? sus af 👀
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Sean O'Connor
•EXACTLY! Every. Single. Time. 💯
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Zara Ahmed
PSA: If you're desperate to check your transcript rn, try clearing your cache and cookies. Worked for me last time this happened
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Luca Conti
•tried that already no luck fam
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Jayden Hill
Just checked and it's still down for me too. This is becoming a weekly thing at this point 😤 Really annoying when you're trying to track your refund progress. I've noticed the outages seem to happen more frequently during filing season - probably can't handle all the traffic from people checking their status constantly. Hopefully it's back up soon because I'm expecting an update on my 2024 return.
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Marcelle Drum
•Same here! Been trying since early this morning and getting nowhere. It's like they can't handle the volume during tax season but refuse to upgrade their servers. Really wish they'd at least give us a timeline instead of the generic "try again later" message 🤷♀️
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Darcy Moore
Been having the same issue since around 6:30 AM! Really frustrating because I was hoping to see if there were any updates on my refund status today. The timing is especially annoying since it's Monday morning and I wanted to check before work. I tried both desktop and mobile - desktop just loads forever and mobile gives that same "Transcripts are unavailable" error you're seeing. Cleared my browser cache, tried incognito mode, even switched to a different wifi network thinking it might be a connection issue on my end. It's definitely a system-wide problem and not just you. I've seen this happen a few times during filing season - usually resolves by afternoon but sometimes takes longer. The IRS really needs to invest in better infrastructure because these outages happen way too frequently when people need to access their info most. Hopefully it's back up soon! I'll probably try again around lunch time and see if it's working by then.
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Emma Davis
•This is so frustrating! I'm new to checking transcripts and thought I was doing something wrong. Glad to know it's not just me but also disappointed that this seems to be a regular occurrence. As someone who filed early hoping for a quick refund, these outages are really stressing me out. Is there any way to get notified when the system is back up, or do we just have to keep checking manually? Thanks for confirming it's system-wide - at least I can stop troubleshooting my internet connection! 😅
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