IRS Website Error: "Oops-an issue occurred" Preventing Access to My Federal Transcript for 6+ Hours
Been trying to check my transcript all day and the website keeps giving me errors. Anyone else having this issue? Its been like 6 hours now and I keep getting error messages when I try to login. Every time I log in, I get this frustrating message that says "Oops-an issue occurred. Please check back shortly." I've been trying since 2:06 PM and it's now been 6 hours of the same thing. It's showing my name "TINA MARIE" at the top and I can see part of the interface with options like "2024 tax return", "Download return", "Where's my refund?", "How do I amend my return?" and the navigation menu with "Home", "Documents", "Tax tips", "More", and "Help" - but I can't actually click on anything or access my transcript because of this error. Is the IRS website down for everyone or is it just me? I really need to check on my federal return status but keep hitting this wall. The battery on my phone is down to 60% from constantly refreshing the page hoping it'll work. Anyone else experiencing the same issue or know when it might be fixed?
16 comments
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Anna Stewart
Yep, same here. The whole Where's My Refund and transcript system seems to be down. IRS doing their usual maintenance during tax season 🤡
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Layla Sanders
•classic irs moment fr 💀
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Kai Rivera
•ugh this is so frustrating. needed to check something important today
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Morgan Washington
Hey everyone! I've been using taxr.ai to track my transcript updates and it's been a game changer. Even when the IRS site is down, the app keeps my historical transcript data and shows me exactly what's happening. It's only $4.99 and worth every penny https://taxr.ai
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Kaylee Cook
•How accurate is it? Does it actually predict refund dates?
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Morgan Washington
•Super accurate! It analyzes your entire transcript and shows exactly where you are in the process. It even caught a hold on my account I didn't know about
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Kaylee Cook
•Just tried it and WOW! This is exactly what I needed. Finally understand what all these codes mean and when I'm actually getting my money 🙌
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Oliver Alexander
Try clearing your cache and cookies. Sometimes that helps with the login issues
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Lara Woods
•tried that already. no luck 😤
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Adrian Hughes
its probably bc everyone and their mama trying to check their refund status rn lol
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Molly Chambers
Called IRS, they said system maintenance will be done by 6pm EST
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Ian Armstrong
•you actually got through to someone? 😱
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Molly Chambers
•took 2 hours on hold but yeah lol
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Natasha Volkov
Same issue here! Been getting that "Oops-an issue occurred" message since this afternoon. Really need to check my transcript for something time-sensitive. At least now I know it's not just me - thanks for posting this! Hopefully it'll be back up soon.
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Julia Hall
•Right?! So relieved I'm not the only one dealing with this. I was starting to think my account got locked or something. Really hoping they get it sorted out by tonight because I need those documents for my mortgage application tomorrow 😬
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Cassandra Moon
I've been having the exact same problem since around 3 PM! Keep getting that "Oops-an issue occurred" error every time I try to access my account transcript. Tried different browsers, cleared cache, even tried on my laptop - nothing works. Really frustrating because I need to verify some info for my tax preparer. Glad to know it's a widespread issue and not something wrong with my account specifically. Fingers crossed they get it fixed soon!
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