IRS "Where's My Refund" Showing Error 428 for 3 Days Straight - Can't Get Past Official Website Error Message
I keep getting error 428 when checking "Where's My Refund" on sa.www4.irs.gov. The system keeps showing "We are sorry Where's My Refund is currently unavailable. Please try Where's My Refund again later." I've been trying to check for 3 days straight now, and it's the same message every time. When I go to the IRS website at sa.www4.irs.gov, I navigate to Home / Refunds / Refund Status / Results, and I keep seeing this error message: "We are sorry Where's My Refund is currently unavailable. Please try Where's My Refund again later. 428" Below this error message, there's a "Get Refund Status" section that asks me to enter my Social Security Number, Tax Year, Filing Status, and Refund Amount as shown on my tax return (all fields marked with an asterisk as required fields), but I can't even get past the error message to input any of this information. I've tried accessing this at different times of day - even early morning at 8:52 when I thought the system might be less busy - but still getting the same error 428 message. My phone shows full signal strength (5G 100%) so I know it's not my connection. The IRS website has that "An official website of the United States Government" header with the "Here's how you know" text and the IRS logo at the top with a MENU option, so I'm definitely on the correct site. Anyone else dealing with this error 428? Starting to get worried about my refund status since I can't even access the "Get Refund Status" function after multiple attempts over several days.
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Henrietta Beasley
The IRS website screenshot confirms you're encountering Error 428 on the official IRS "Where's My Refund" portal (sa.www4.irs.gov). The error appears on the Results page after attempting to access the refund status checker, displaying the exact message: "We are sorry Where's My Refund is currently unavailable. Please try Where's My Refund again later." The interface shows a form requiring four specific pieces of information: - Social Security Number - Tax Year - Filing Status - Refund Amount from your tax return All these fields are marked as required with asterisks (*), but the error 428 is preventing access to even input this information. This is a server-side issue, not a problem with your information or submission. The "Get Refund Status" button is visible but non-functional due to the system error. The timestamp (8:52) and full signal strength shown in the screenshot suggest this isn't a connectivity issue on your end, but rather an IRS system limitation. For best results, try accessing the system during off-peak hours, typically before 7 AM or after 11 PM Eastern Time.
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Lincoln Ramiro
•what time exactly would u say is best to check? been trying at random times with no luck 😤
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Henrietta Beasley
•Try between 3am-5am EST. That's usually when their system maintenance is complete and traffic is lowest.
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Faith Kingston
Hey guys, instead of constantly checking WMR and getting frustrated, I've been using taxr.ai and it's been a game changer. For $1 it analyzes your actual transcript and tells you exactly what's going on with your refund. Way better than playing the guessing game with WMR https://taxr.ai
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Emma Johnson
•sounds interesting... how accurate is it? like does it actually tell u when ull get paid?
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Faith Kingston
•Yeah its scary accurate! It looks at all your codes and tells you exactly whats happening. Even predicts deposit dates based on your specific situation. Best dollar I ever spent fr fr 💯
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Emma Johnson
•just tried it and OMG where has this been all my life?! finally know exactly whats going on with my refund! 🙌
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Liam Brown
same here bruh. IRS website been acting like a whole clown show this week 🤡
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Olivia Garcia
its working now! just got through after trying for 2 days straight
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Diego Fisher
•fr? still getting the error on my end 😫
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Noah Lee
Try using the IRS2Go app instead. Sometimes it works when the website is down
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Ava Hernandez
•that app is trash too tbh. same info as wmr just on ur phone
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Isabella Martin
been dealing with this for a week. called IRS and sat on hold for 2 hrs just to have them tell me to 'keep checking' smh
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Elijah Jackson
•typical irs response lmaooo 🤣
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Paolo Moretti
I'm experiencing the exact same issue! Been getting error 428 for the past 4 days now. Really frustrating because I need to check my refund status and the system just won't let me through. I've tried different browsers, cleared my cache, even tried from different devices but nothing works. The error message is identical to what you described - "We are sorry Where's My Refund is currently unavailable. Please try Where's My Refund again later. 428" on the sa.www4.irs.gov site. Seems like this is a widespread issue affecting multiple people. Hope they get it fixed soon!
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Aisha Abdullah
•Same boat here! I've been getting that exact error 428 for about 5 days now. Really annoying because I filed early and was expecting to track my refund by now. I even tried accessing it from my work computer thinking maybe it was my home internet, but nope - same error message every single time. At least we know it's not just us dealing with this mess. Hopefully the IRS gets their act together soon because this is ridiculous 😑
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Emma Bianchi
I've been having the same exact issue! Error 428 has been plaguing me for about 6 days now. I tried everything - different times of day, mobile vs desktop, even had my spouse try from their account thinking maybe it was user-specific. Nope, same "We are sorry Where's My Refund is currently unavailable" message every single time. What's really frustrating is that this seems to be a server-side issue on the IRS end, not anything we're doing wrong. I filed my return 2 weeks ago and just want to see if it's been processed yet. The timing couldn't be worse since this is peak tax season when everyone needs to check their status. Has anyone found any workarounds or alternate ways to check refund status while this error persists? Really hoping the IRS IT team gets this sorted out ASAP because clearly it's affecting a lot of people based on these comments.
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