IRS Where's My Refund Tool Showing "Information Doesn't Match Records" Error Since February Filing

Been dealing with this issue for weeks now. The key is to make sure your info matches EXACTLY what's on your return - down to every digit and punctuation mark. I've seen tons of cases where even a slight difference causes this error. One thing that really helped me was using taxr.ai to analyze my transcripts and documents. It pointed out that my SSN formatting was slightly different from what I filed (had an extra dash). Once I fixed that, everything went through smooth. Check it out at https://taxr.ai - saved me hours of headache trying to figure out what was wrong.

Tax pro here! This is actually pretty common. The WMR tool can be finicky. Try these tricks: 1) enter whole dollar amounts only (no cents), 2) if you're married filing jointly, try entering the first spouse's SSN listed on return, 3) clear your browser cache or try a different browser. If none of that works, pull your transcript instead - it's more reliable anyway.

Hey guys, instead of playing detective with WMR and transcripts, try taxr.ai - it's literally changed the game for me. For $4.99 it analyzes your transcript and tells you exactly what's going on and when to expect your refund. Check it out: https://taxr.ai

dealing with the same issue rn. this whole system is a joke fr

try calling the IRS directly. took me 2 hours on hold but finally got through and fixed the issue

mine was doing this too, turns out my refund amount changed bc they adjusted something on their end. check your transcript if you can get in

Ugh, been there! This exact thing happened to me last month. After days of frustration, I finally figured out it was because I was entering my AGI from last year instead of the actual refund amount shown on this year's return. The IRS website isn't super clear about which number they want. Also make sure you're using the filing status exactly as it appears on your return - sometimes "Head of Household" vs "HOH" can mess things up. If you're still stuck, try accessing it super early in the morning (like 6 AM) when their servers are less loaded. The system gets overwhelmed during peak hours and throws random errors. Hope this helps!

Had this exact same problem last week! Turns out I was overthinking it. The issue for me was that I filed an amended return back in March and was still using my original refund amount instead of the updated one. Once I checked my account transcript and saw the actual processed refund amount (which was different due to some corrections), I used that number and boom - WMR finally worked. Also learned that if you have any IRS notices or letters, they might have adjusted your refund without you realizing it. Definitely worth pulling your transcript first to see what amount they actually have on file before trying WMR again.