Single Filer's Tax Refund Stuck in "Being Processed" Status for 2+ Weeks with No Updates on IRS.gov or IRS2Go App

I filed my return as Single and verified my identity two weeks ago. After checking the IRS "Where's My Refund" tool again today, all I keep seeing is "We have received your tax return and it is being processed." There's been absolutely no movement. When I log into IRS.gov and go to the "Get Refund Status" section under "Refund Help," I can see my refund status results, but it's always the same message: "We have received your tax return and it is being processed." The screen clearly shows my filing status as "Single" and has this note saying "For refund information, please continue to check here, or use our free mobile app, IRS2Go. Updates to refund status are made no more than once a day." The IRS website layout shows my personal tax data and filing status, but there's no progress whatsoever on my actual refund. I've been looking at this same screen with the LTE signal in the corner of my phone for weeks now. Even when I click on "Take Survey" or other navigation options, I always end up back at the same status page. I know they say they only update once per day, but it's driving me crazy checking every single day and seeing that exact same processing message. Anyone else stuck in this limbo? I've been religiously checking both IRS.gov and the IRS2Go app, but it's the same status every time. The page just sits there with the IRS Privacy Policy link at the bottom and no actual information about when I might receive my refund.

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14 comments

Natasha Petrova

This WMR screen shows you're in the standard processing phase, with your return filed under Single status. The message "We have received your tax return and it is being processed" is the first of three possible stages in the WMR tool - received, approved, and sent. Since you verified your identity two weeks ago, you're still within the normal 4-9 week processing window for identity-verified returns. While the tool states it updates daily, the generic processing message will remain unchanged until your return moves to the next stage of either approval or the need for additional review. For more detailed status information, you'll want to check your tax transcript instead of WMR. Transcripts update more frequently and show specific processing codes that can indicate where exactly your return is in the pipeline, while WMR only shows these three basic stages. The IRS2Go app mentioned in the message will show identical information to what you're seeing on the website, as they pull from the same database - checking one versus the other won't give you different results.

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