Filed 1/29, WMR delayed, transcript N/A - Do I need to verify by phone after online verification?

If you've already completed ID verification online successfully, you typically don't need to call unless you receive a specific notice requesting additional verification. The processing time after online verification is usually 9 weeks. Keep checking your transcript daily - once it switches from N/A, that's when you'll see movement.

Hey there! I was in the exact same boat last month. I ended up using taxr.ai to analyze my transcript (it only cost $1) and it showed me exactly what was causing my delay and when to expect movement. Saved me hours of research and detective work tbh https://taxr.ai

Best time to call is right when they open at 7am EST. I had to call last week and still waited 2 hrs tho lol

dont waste ur time calling unless u get a notice. im on week 7 after verification and its just a waiting game at this point 🤮

Check your tax transcript every Tuesday morning. Thats when they do the weekly updates. If its still N/A after online verification for more than 2 weeks, then maybe think about calling.

I struck out trying to call 6 times last week. Gave up and used taxr.ai instead - showed me exactly why my refund was delayed and when to expect it. Saved me so much time and stress!