Update: I finally got through to DEO! I used the Claimyr service that was suggested here and got connected to an agent in about 30 minutes. The representative was super helpful and made all the corrections to my employment dates, earnings, and separation reason. She said it happens all the time and not to worry. My claim is now being processed correctly. Thanks everyone for all your help and suggestions!

I went through this exact same nightmare situation about 6 months ago! Filed my claim with completely wrong employment dates and earnings because I was rushing through the application. Like others have said, you definitely can't delete and restart - I tried everything to find a way around it. But here's the good news: once you get through to an agent (which is the hard part), they can fix basically everything. The agent I spoke with told me they see these kinds of errors constantly and it's really not a big deal from their perspective. The key is getting those corrections made ASAP before your claim goes into any kind of review process. Keep trying to get through - whether it's regular calling, Claimyr, or even visiting CareerSource. Don't let the errors sit there because the longer you wait, the more complicated it can become to fix. You've got this!

One additional note - after the first payment goes through following your bank change, make sure your next claimed weeks don't have any issues. Sometimes there can be a cascade effect where the first delay triggers additional verification requirements. If you don't receive your payment by next Tuesday (which would be 7 business days), then you should definitely contact DEO directly to ensure there isn't something else going on with your claim.

I went through this exact same situation about 6 months ago when I switched from my credit union to TD Bank. The waiting period is nerve-wracking, especially when you have bills coming due! In my case, it took exactly 6 business days for the payment to show up in my new account. One thing that helped me during the wait was setting up account alerts on my new Chase account so I'd get notified immediately when the deposit hit. Also, if you haven't already, take a screenshot of your CONNECT account showing the "processed" status and your updated bank info - just in case you need it later if something goes wrong. The good news is that once this first payment clears, future payments should go back to the normal 1-2 day processing time. Hang in there - you're probably just a day or two away from seeing that deposit!

I've been following this thread closely because I'm dealing with the exact same "employer response pending" issue - going on 6 weeks now! After reading all these success stories, I'm convinced that the problem isn't that DEO doesn't have the information, but that regular customer service agents can't access or fix the technical matching issues that seem to be causing most of these delays. What really strikes me is how @Zane Gray, @Hazel Garcia, and others got their issues resolved almost instantly once they reached the right department. It's both encouraging and absolutely maddening that so many of us are losing sleep over what amounts to data processing glitches. I'm planning to try a combination approach based on everyone's advice: 1. Use Claimyr tomorrow morning to get through quickly and ask specifically for adjudication (not regular customer service) 2. Email my state representative today with exact dates, reference numbers, and emphasis on the financial hardship 3. File the Inspector General complaint as backup 4. Visit my local CareerSource center to see if they have DEO staff available This thread has been more helpful than months of calling DEO directly. Thank you all for sharing actual solutions instead of just commiserating. I'll definitely update with results - fingers crossed I can add another success story to help the next person dealing with this nightmare!

I'm dealing with this exact same issue - week 5 of "employer response pending" and I'm at my wit's end! My employer sent me confirmation that they submitted their response on April 10th, but DEO keeps telling me they're still waiting. Reading through all these strategies has been incredibly helpful, especially seeing the actual success stories from @Zane Gray and @Hazel Garcia. What really stands out to me is that these seem to be technical matching issues rather than missing information - which explains why regular agents say "we can see it but can't fix it." I'm definitely going to try the Claimyr service first thing tomorrow morning and ask specifically to be transferred to someone in adjudication who can actually resolve employer response issues. Also planning to email my state representative today with all the specific details - dates, reference numbers, timeline of failed attempts. It's both encouraging and infuriating that this community thread has provided more actionable solutions than weeks of calling DEO directly. Thank you all for sharing real strategies that actually work. I'll update with results once I try these approaches!

I'm really sorry you're going through this nightmare with DEO - your situation sounds incredibly frustrating and stressful. As someone who's dealt with similar bureaucratic runarounds (though thankfully not with unemployment), I can only imagine how devastating it must be to face utility shutoffs and housing issues while getting repeated false promises. Reading through all the advice in this thread has been really educational. The fact that you discovered that hidden adjudication issue after multiple agents claimed everything was "fixed" just shows how broken their internal systems really are. It's mind-blowing that agents would tell you everything looks fine when there's clearly a pending issue they can see in the system. The strategies people have shared here seem really solid - especially the advice about using specific terminology like "Level 2 adjudicator" and pursuing multiple resolution paths simultaneously. The state representative route sounds particularly promising since several people have had success with that approach. I'm keeping my fingers crossed that one of these approaches finally breaks through for you and gets your payments flowing. The fact that you'll get all your back pay once this is resolved doesn't make the current financial stress any less real, but at least there's light at the end of the tunnel. Please keep us updated on what ends up working - your experience could help so many others who are stuck in similar situations!

I'm new to this community but unfortunately very familiar with DEO frustrations from helping my spouse navigate their claim earlier this year. Your situation is absolutely infuriating - 2+ months of false promises while you're facing utility shutoffs is completely unacceptable. The advice you've gotten here is spot-on, especially about that hidden adjudication issue. We discovered the same thing with my spouse's claim - agents kept saying everything was "resolved" while there was a pending employment separation issue they never bothered to mention. It's like they're either not trained to look for these things or they just don't care. One additional tip that worked for us: when you call and ask for a Level 2 adjudicator, if they try to transfer you to a callback list instead of a live person, politely refuse and ask to stay on hold. We wasted weeks waiting for callbacks that never came. Also, try calling right at 7:30 AM when they open - we had much better luck getting through to knowledgeable agents early in the morning. The state representative route seems to be the most reliable based on what everyone's shared here. Document everything and don't give up - you will eventually get all your back pay once this nightmare is over. This community has been invaluable for learning what actually works versus just hoping DEO will do their job properly.

This entire thread should be turned into a DEO troubleshooting guide! Maya, I'm so happy you finally got through - what an absolute ordeal. The fact that you had to use multiple browsers, try at 3am, pay for a third-party service, AND still needed manual intervention from an agent just to submit a basic application is completely unacceptable. The CONNECT system is clearly designed to discourage people from applying rather than help them access benefits they're entitled to. I'm new to this community but seeing everyone jump in with real solutions that actually work gives me hope. Between Isaac's browser tip, Connor's technical steps, KhalilStar's Claimyr recommendation, Amelia's SSN formatting insight, Katherine's 3am strategy, and everyone else's support, you all created a comprehensive survival guide for navigating DEO's broken system. I'm definitely saving all these tips because unfortunately it seems like technical nightmares are the norm with Florida unemployment applications. Thank you Maya for following up with your success story - it proves that persistence pays off even when the system is working against you!

This thread is incredible - Maya, I'm so relieved you finally got your application through! As a newcomer to this community, I'm both impressed by everyone's willingness to help and absolutely appalled by what you had to go through just to file for unemployment. The fact that it required multiple browsers, a 3am attempt, a paid service, AND manual intervention from an agent to submit ONE application shows how deliberately obstructive the CONNECT system is. I've been putting off filing my own claim because I've heard horror stories, but seeing all the specific troubleshooting steps everyone shared here (especially the browser switching, SSN formatting, and Claimyr service) gives me a roadmap to follow. This community is amazing - you all turned what should be a simple government process into a collaborative survival guide. Maya, thank you for updating us with your success story. It proves that persistence pays off even when the system seems designed to defeat you. I'm definitely saving this entire thread as my DEO battle plan!