Florida Unemployment

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Is DEO work search requirement still extended or back to normal now?

Hey everyone, I'm a bit confused about the current work search requirements for Florida unemployment. I heard from a friend that they extended the relaxed work search requirements, but I can't find any clear info on the DEO website. Are we still required to do the full 5 work searches per week? Has anyone recently certified and knows what the current requirements are? My benefits are about to restart and I don't want to have issues with my claim by reporting the wrong number of job contacts.

One more important thing - if you're on Extended Benefits or any special program (not regular Reemployment Assistance), double-check the specific requirements for your program. Some have different work search rules. You can see which program you're on in the "Program Type" field when you log into CONNECT.

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Thanks for that tip! I believe I'm on regular RA but I'll double check when I log in tomorrow. This has been so helpful!

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Just wanted to add that I've been on unemployment for 6 months now and can confirm the 5 work search requirement is definitely back in full effect. What really helped me was creating a simple spreadsheet to track everything - date, company name, position applied for, method of contact, and any follow-up. I also take screenshots of online applications showing the confirmation page. DEO audited me last month and having everything organized made it super easy to provide the documentation they requested. Don't stress too much about it, just stay consistent with your 5 searches each week and keep good records!

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DEO not transferring my Federal Pandemic Supplement to CONNECT account - anyone else having issues?

I've been claiming weeks regularly since losing my hospitality job in April, but I'm confused about my benefit payments. My regular DEO unemployment shows up on my Way2Go card, but I haven't received any of the extra federal money that's supposed to be added. When I log into CONNECT, there's nothing showing under 'payment history' for these supplemental payments. I've tried calling DEO but can't get through - just busy signals or automated disconnects after being on hold. Has anyone else had issues with the federal supplement not showing up? Are they paying it separately or is something wrong with my claim? My bills are piling up and I'm getting desperate.

I heard they might be passing a new relief bill next month but who knows if it'll happen. Politicians keep arguing while we're all struggling to pay bills. This whole situation is so stressful.

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I hope they pass something soon. It's impossible to live on just the state benefit in Florida with rent prices being so high.

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I'm in a similar situation and just wanted to share what I learned after weeks of confusion. The federal supplements (both the $600 FPUC and later $300 extension) have ended, so we're only getting the state maximum of $375/week now. What helped me was creating a strict budget and immediately applying for other assistance programs. I got approved for SNAP benefits which covers about $200/month in groceries, and I'm waiting to hear back on rental assistance through my county. Also, if you haven't already, make sure you're documenting every single job application for your work search requirements - I keep a spreadsheet with company names, positions, dates, and contact info. The uncertainty about new federal programs is frustrating, but focusing on what assistance is actually available right now has helped me manage until hopefully something new gets passed.

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ID.me verification stuck - front ID camera won't load but back works for Florida DEO

Is anybody else dealing with this weird ID.me issue for Florida DEO? The system lets me scan the BACK of my driver's license just fine, but when I try to upload the FRONT side, the camera won't even load! That little icon in the top left corner (the one that appears when scanning the back) doesn't even show up. I've tried refreshing the page 3 times, used 2 different browsers, and even borrowed my daughter's laptop. Nothing works! My claim is on hold until I complete the identity verification and I'm worried about missing payments. This is so frustrating especially since I'm down to my last $240 in savings. Has anyone found a workaround for this camera loading issue?

So glad you got it fixed! Just FYI it usually takes 24-48 hours for the verification to be processed by DEO after you complete it with ID.me. Don't panic if your claim still shows "on hold" tomorrow.

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Thanks for the heads up. I'll try to be patient. This whole process has been so stressful!

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This thread is so helpful! I'm dealing with the exact same issue right now - back of ID scans fine but front camera won't initialize. Going to try the suggestions about closing other apps that might be using the camera. It's crazy how these tech issues always seem to happen when you're already stressed about money. Really appreciate everyone sharing their solutions here!

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How to check when my DEO weekly benefits run out? Need to know when to renew

Hi everyone, I keep seeing comments about people's DEO benefits running out and having to go through the renewal process. I'm getting anxious because I've been collecting RA benefits for a while but honestly have no idea how to check how many weeks I have left. Is there somewhere in CONNECT that shows this information? I looked under my claim summary but got confused by all the different dates and numbers. Do they send you a notice when you're about to run out? And what's the renewal process like - do I have to start from scratch with a whole new application? Really appreciate any help!

@OP regarding your question about part-time work - yes, that could potentially help you qualify for a new claim when your benefit year ends. To qualify for a new claim, you need to have earned wages in at least 2 quarters of your base period (which will be the first 4 of the last 5 completed calendar quarters before you apply). You also need to have earned at least $3,800 total during your base period. Keep all your pay stubs and employment information - you'll need it when filing a new claim. And for what it's worth, while Florida's system is frustrating, the DEO website has improved a bit since 2020-2021. The information is there, just not always easy to find. Always check both the main CONNECT dashboard AND your inbox for important updates about your claim status and remaining benefits.

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Thank you all so much for the helpful information! This cleared up a lot of my confusion. I'll check my monetary determination letter for my benefit year end date and start preparing for when my benefits run out in about 3 weeks. Really appreciate everyone taking the time to explain this!

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Just wanted to add one more tip that helped me - if you're worried about missing important notifications from DEO, make sure to check your spam/junk email folder regularly. I almost missed my benefit exhaustion notice because it went to spam! Also, the CONNECT mobile app sometimes shows notifications that don't appear on the desktop version, so it's worth checking both. And definitely keep screenshots of your monetary status page showing your remaining benefits - I've heard of people having issues where the numbers changed unexpectedly and having documentation helped when they had to call DEO to sort it out.

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How to check history of past DEO benefit payments I've already received?

Hey everyone! I'm having trouble figuring out how to view my payment history in CONNECT. I need to see the specific weeks I've already received benefits for so I can keep track for tax purposes. I've clicked around everywhere in my account but can't seem to find a clear section that shows my payment history. Does anyone know where exactly to look or which buttons to click to see a list of all my past paid weeks? Thank you in advance!

Quick question - does anyone know if we can download that payment history as a spreadsheet or PDF? I tried looking but couldn't figure it out.

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Yes, when you're viewing your payment history, look for a small printer icon in the upper right corner of the payment table. Click that, and it will give you options to print or save as PDF. There's also sometimes an export button that lets you save as Excel, but it's not always available depending on which part of the system you're in.

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Just wanted to add that if you're still having trouble finding your payment history, try clearing your browser cache and cookies for the CONNECT site first. I had issues where certain sections wouldn't load properly until I did that. Also, the payment history sometimes takes a few seconds to load completely, so don't click away too quickly if it looks blank at first. The system can be really slow during peak hours (usually Monday mornings and around 5pm when everyone gets off work).

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