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Reading through everyone's experiences here is both helpful and terrifying! I just filed my initial claim last week and I'm still waiting to hear back on whether it's approved. The whole process feels like navigating a maze blindfolded. It's reassuring to see that some people are getting payments relatively quickly once they're in the system, but all the stories about people waiting months in "adjudication limbo" have me stressed. I've already started taking screenshots of everything like some of you suggested - definitely learned that lesson from reading this thread! And I'm bummed to learn about the $600 federal payments ending right when I might finally be eligible. Typical timing, right? Thanks to everyone sharing their experiences and tips - this community is honestly more helpful than anything DEO has provided so far!
Welcome to the DEO maze! 😅 You're smart to start taking screenshots right away - I wish I had done that from day one. The waiting for initial approval can be nerve-wracking, but try not to stress too much about the adjudication horror stories. A lot of those cases seem to involve more complex situations or issues with documentation. Since you just filed, you're probably in a better position than people who filed months ago when the system was completely overwhelmed. Keep checking your CONNECT account regularly and make sure all your contact info is up to date so they can reach you if they need anything. Good luck with your claim!
Hey @334def0feab9! Don't let the horror stories freak you out too much - a lot of those really long waits happened during the peak chaos earlier this year when everyone was filing at once. Since you just filed last week, the system is way more stable now. Just keep an eye on your CONNECT account for any "pending issues" - if something pops up, address it immediately rather than waiting. The screenshot habit is definitely smart! Also, if you do get approved, remember that first payments sometimes take a bit longer than the regular 2-3 day timeline everyone mentions. Hang in there!
Jumping in as someone who's been through the DEO process multiple times over the past few years - the timing really is all over the place! I've found that direct deposit typically takes 2-3 business days after claiming, but I've seen it as fast as next day and as slow as a full week depending on when you claim and how busy their system is. One thing that helped me was setting up text alerts through CONNECT so I get notifications when payments are processed. Also, since you mentioned budgeting carefully until you start work - just a heads up that your first week back at work might affect your final unemployment payment if there's any overlap in the benefit week dates. DEO can be really picky about reporting exact work start dates. The screenshot advice everyone's giving is spot on too - I learned that lesson the hard way when they "lost" one of my work search logs and I had to appeal. Now I screenshot literally everything including confirmation numbers and timestamps. Hope your payment comes through smoothly on Friday!
I'm dealing with the exact same issue right now! Been on PEUC since January and suddenly no weeks available since 3/21. The frustrating part is that CONNECT still shows my claim as "active" but there's literally nothing to claim. I've been calling every day this week with no luck - either busy signals or I get disconnected after waiting for hours. It's so stressful when you're depending on these payments to survive. Thanks to everyone sharing their experiences and solutions here - at least now I know I'm not alone and it's not something I did wrong. Going to try the Claimyr service tomorrow since calling directly hasn't worked for me.
@Natasha Orlova I m'in almost the exact same boat - my last payment was 3/14 and nothing since then. It s'such a relief to find this thread and realize it s'a system-wide issue, not something we did wrong. The stress of not knowing what s'happening with your benefits while bills pile up is unreal. Definitely try Claimyr - several people here have had success with it. Also make sure when you do get through to specifically ask them to check for a quarterly "verification flag like" CosmicCommander mentioned. Fingers crossed we both get this resolved soon!
I just want to say thank you to everyone who shared their experiences and solutions here! I've been lurking on this subreddit for months but never posted until now. I'm also dealing with this PEUC issue - no weeks available since 3/17 despite having an "active" claim. Reading through all these responses has been such a huge relief because I was starting to think I somehow messed up my claim or got disqualified without knowing it. The fact that this is a known system glitch gives me hope that it can actually be fixed. I'm going to try the early morning calling strategy and also look into Claimyr. It's absolutely ridiculous that DEO can just update their system and break people's benefits without any notice or communication. These are real people with real bills depending on these payments! Anyway, thank you all for creating such a helpful community where we can support each other through these bureaucratic nightmares.
I'm currently in week 9 of "under investigation" and this entire thread has been incredibly helpful and validating! Miguel, congratulations on finally getting through and discovering it was just a 3-day date discrepancy - that must have been such a relief mixed with complete frustration at how ridiculous the whole situation is. Reading everyone's experiences, I'm amazed at how common these investigations are and how they're often triggered by the most minor clerical issues. KaiEsmeralda's situation with employer reporting "terminated" vs "laid off" despite having written layoff documentation is exactly the kind of bureaucratic nightmare that shows how broken this system really is. Based on all the advice here, I'm planning to: 1. Try Claimyr this week since multiple people have had success reaching agents that way 2. Contact my state representative's office - the same-day callback stories are really encouraging 3. Keep documenting every contact attempt like Dylan suggested 4. Upload any additional employment documents I have to CONNECT The lack of communication from DEO is truly the worst part of this whole process. If they would just send one email explaining what triggered the investigation and what documents might help, most of these issues could probably be resolved in days instead of months. It's clear the system is designed to discourage people from collecting benefits they've rightfully earned. Thanks to everyone for sharing your timelines, strategies, and updates. Knowing we're not alone in this fight makes it a little easier to keep pushing forward. I'll update here once I make progress!
Reginald, 9 weeks is way too long to be kept in the dark like this! Your action plan sounds solid based on everything shared in this thread. I'm in week 4 of investigation myself and have been following the strategies people mentioned here. Definitely try Claimyr - it seems to be the most reliable way to actually reach a human being. The state rep route is brilliant too, especially since KaiEsmeralda got a same-day callback. It's absolutely ridiculous that we have to become detectives and advocates just to find out what's holding up our own claims! The system really does seem designed to wear people down until they give up. But this thread proves that persistence works, even if it takes way longer than it should. Keep us posted on your progress - every update helps others who are still stuck in this nightmare!
I'm in week 6 of "under investigation" status and this thread has been absolutely invaluable! Miguel, I'm so relieved for you that it turned out to be just a 3-day date discrepancy, but honestly furious on your behalf that DEO put you through 10+ weeks of financial stress over something so minor. What really strikes me reading through everyone's experiences is how this seems to be a systematic issue - legitimate claims getting flagged for the tiniest discrepancies, then months of silence while people struggle to pay bills. KaiEsmeralda's situation with "terminated" vs "laid off" despite having written proof is another perfect example of how broken this system is. I've been trying to call DEO for weeks with zero success, so I'm definitely going to try Claimyr based on all the positive experiences shared here. The state representative route also sounds incredibly promising - multiple people getting callbacks within 48 hours is amazing compared to the endless hold times with DEO directly. One thing I'm wondering - for those who eventually got their claims approved after investigation, did you notice any pattern in timing? Like does it tend to happen at the beginning/middle/end of the month, or is it completely random? Just trying to figure out if there's any predictability to when adjudicators actually review cases. Thanks to everyone for sharing your timelines and strategies. This community has been a lifeline during what feels like an impossible situation!
Shelby, I'm in week 3 of investigation myself and totally feel your frustration! From what I've been tracking based on everyone's updates in this thread, the timing seems pretty random unfortunately. Miguel got his resolution on what seemed like a regular weekday morning, and KaiEsmeralda mentioned getting through to an agent who could actually help mid-week. I haven't noticed any clear pattern around month timing either. The Claimyr service definitely seems to be the game changer here - multiple people have had success with it when regular DEO calls failed completely. I'm planning to try it myself this week along with contacting my state rep. It's so maddening that we have to strategize like this just to access benefits we're entitled to, but at least this thread shows we're not alone in fighting this broken system. Keep us posted on your progress!
I'm so sorry you're going through this Paolo. Three months in adjudication is absolutely unacceptable, especially when you're facing homelessness. I went through something similar last year and here's what finally broke the logjam for me: I started emailing my state senator's office weekly (not just calling once). I also filed a complaint with the Florida Inspector General's office about the unreasonable delay. Within 2 weeks of filing that complaint, my claim was suddenly resolved. The IG complaint form is online and it creates a paper trail that DEO has to respond to. Also, if you haven't already, try calling the DEO director's office directly - sometimes going to the top gets results when the regular channels fail. Document everything and don't give up. You deserve better than this.
Thank you so much for this specific advice, Keisha. I had no idea you could file a complaint with the Inspector General's office - that sounds like exactly what I need to create some accountability. I'm definitely going to do this today along with escalating my contact with my state senator's office. It's encouraging to hear that someone actually got results after being stuck this long. I'll also try calling the director's office directly. At this point I have nothing to lose and everything to gain. Really appreciate you taking the time to share what worked for you.
Paolo, I feel your pain - I've been stuck in adjudication since June myself. One thing that helped me get some traction was filing a formal complaint through the Florida Department of Economic Opportunity's website (not just calling). They have a complaint form under "Contact Us" that creates a case number and forces them to respond within a certain timeframe. I also started sending certified letters to DEO documenting my hardship situation - something about having to sign for mail seems to get more attention than phone calls. The other thing I'd suggest is reaching out to local news stations - Channel 9 here in Orlando has done several investigative pieces on DEO delays and they're always looking for people willing to share their stories. Sometimes public pressure is the only thing that works with these agencies. Hang in there and keep fighting!
This is really helpful Finnegan - I didn't know about the formal complaint process on their website either. Creating a case number that forces them to respond sounds much better than these endless phone calls that go nowhere. I'm definitely going to file that complaint today along with the Inspector General complaint that Keisha mentioned. The certified letter idea is brilliant too - you're right that having to physically sign for something probably gets more attention than a phone call they can just dismiss. I hadn't thought about reaching out to local news but that makes total sense. At this point I'm willing to share my story publicly if it helps not just me but other people going through this nightmare. Thanks for taking the time to share these specific strategies - it gives me hope that there are still some avenues I haven't tried yet.
Ian Armstrong
Just wanted to add my experience since I went through this exact same thing a few months ago! My balance showed $0 for almost 6 weeks but I kept claiming and doing my work searches. Turns out my previous employer had disputed my claim saying I was "fired for cause" when I was actually laid off due to budget cuts. The adjudication process took forever but once they ruled in my favor, I got a lump sum payment for all the weeks I had claimed during that $0 balance period. The key things that helped me were: 1) Never stopped claiming weeks even though balance was $0, 2) Kept meticulous records of all my job search activities (screenshots, emails, etc.), and 3) Checked my CONNECT account multiple times per day for any new messages or fact-finding questionnaires. Don't get discouraged by the $0 balance - it's likely just a temporary hold while they investigate something. Keep doing what you're supposed to do and you should get paid once it's resolved!
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Dylan Cooper
•This is exactly what I needed to hear! It's so reassuring to know that others have gone through the same thing and eventually got their back pay. I was really worried I was wasting my time claiming weeks with a $0 balance, but now I understand it's actually crucial to keep doing it. I'm definitely going to start taking screenshots of everything and being more diligent about checking my account multiple times a day. Thank you for sharing your experience - it gives me hope that this will eventually get sorted out!
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Yuki Yamamoto
I went through this exact situation about 8 months ago and it was so stressful! My balance showed $0 for nearly 7 weeks but I had multiple unclaimed weeks available. Like others have mentioned, it turned out to be an adjudication issue - my former employer had initially provided incorrect information about my separation reason. Here's what I learned: ALWAYS keep claiming those weeks even with a $0 balance! I cannot stress this enough. The system will let you claim them for a reason. During my adjudication period, I claimed every single week and completed all 5 work search requirements religiously. When DEO finally resolved my case, I received a massive lump sum payment covering all those weeks I had claimed during the $0 balance period. A few tips that really helped me: - Set up a spreadsheet to track all work search activities (date, company, position, method of contact) - Take screenshots of every job application confirmation page - Check your CONNECT messages at least twice daily - they sometimes send time-sensitive requests - If you get overwhelmed by the phone system, try calling right at 7:30 AM when they open The waiting is absolutely awful, but hang in there and keep following the process. The system is designed to test your persistence, but if you're eligible, you will eventually get paid for all those weeks you claim during this period.
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Emma Thompson
•This is incredibly helpful, thank you for sharing such detailed advice! I'm definitely going to set up that spreadsheet - that's a brilliant idea to stay organized with all the work search requirements. The timing tip about calling at 7:30 AM is something I hadn't thought of either. It's really encouraging to hear that you got all your back pay after 7 weeks. I was starting to panic that maybe I was doing something wrong by continuing to claim weeks with a $0 balance, but everyone's experiences here are showing me that's exactly what I should be doing. Going to start taking screenshots of everything and checking my messages more frequently. Thanks for giving me hope that this will work out!
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