DEO never assigned adjudicator despite 'pending adjudication' status for 2 months

welcome to floridas unemployment system lol. its designed to be this way. they make it as difficult as possible so people give up. ive been through this 3 times now

Same exact thing happened to me in January. My claim sat in "pending adjudication" for 9 weeks before I found out nobody was even looking at it. It's completely ridiculous. The system is deliberately broken. When you see that status, it should mean someone is actively reviewing your case, not that it's waiting in some endless digital queue. What worked for me was contacting my state representative's office. I emailed them explaining my situation with all my claim details, and their staff contacted DEO directly. My claim was magically assigned to someone and approved within 5 days after that. Don't waste time with the regular DEO phone lines - they can't actually help you.

Unfortunately, this is extremely common with DEO. Their system is understaffed and claims routinely get stuck in various statuses without being assigned to anyone. Here's what you need to know: 1. "Pending adjudication" only means your claim has an issue flag that requires human review - not that someone is actively reviewing it 2. There's a separate internal queue system that assigns these flagged claims to adjudicators 3. By law, DEO should resolve these issues within 21 days, but they regularly exceed this timeframe with no consequences In addition to contacting your state representative (which is excellent advice), I would recommend documenting everything. Note the date of the call where they admitted no adjudicator was assigned, the name of who you spoke with, and continue logging all contact attempts. This can help if you need to file a formal complaint later. Also make sure you're still submitting your biweekly claim forms even while waiting - if you don't, you could lose benefits for those weeks even after your issue is resolved.

I know it sounds insane, but I've gone through this EXACT scenario twice in the past year. First time my claim sat for 11 weeks in "adjudication pending" before I found out no one was working on it. Second time was 7 weeks. Here's what finally worked for me: I used Claimyr to actually get through to a real DEO agent (instead of waiting on hold for hours or getting disconnected). It's a service that basically holds your place in line and calls you when they get a rep on the phone. Their site is claimyr.com and they have a video showing how it works: https://youtu.be/UzW_hbUy-ss?si=zORd51jeq1GX5Ldj When I finally got through to a real agent, I specifically asked them to "escalate my claim for immediate adjudicator assignment." Those exact words. The regular agents can't adjudicate claims themselves, but they CAN flag it for priority assignment. My claim was assigned and resolved within 5 business days after that. DO NOT just accept them saying "we'll assign it" without any timeframe. Push for escalation due to financial hardship.

And yes, @FloridaUnemployed88, Claimyr definitely works. I was skeptical too but I was desperate after calling DEO for weeks and either getting busy signals or being on hold for 3+ hours only to get disconnected. With Claimyr I got through to a real person in about 45 minutes. They just hold your place in line basically.

THE WHOLE SYSTEM IS RIGGED AGAINST US!!! They do this ON PURPOSE to make people give up!!! I had the EXACT same thing happen to me in October. TWO AND A HALF MONTHS with no money coming in while they claimed it was "in adjudication" and then I find out NOBODY WAS EVEN LOOKING AT IT!!! This state hates its own citizens. I ended up having to take a job at HALF my previous salary just to avoid becoming homeless while waiting. AND THEN they had the NERVE to say I OWED THEM MONEY for "overpayment" from 2023!!! The entire unemployment system in this state is CRIMINAL!!!

To answer your follow-up question, I wouldn't recommend continuing to call the regular DEO number daily - it's usually not productive. Instead: 1. Contact your state representative first (this is often the most effective option) 2. Try reaching a DEO agent through a service like Claimyr as mentioned above - but only do this once to specifically request escalation due to financial hardship and the extended delay 3. If those don't work within a week, email DEO.Escalations@deo.myflorida.com with your claimant ID, the date your claim went into adjudication, and details about the hardship the delay is causing 4. As a last resort, contact the Office of the Inspector General for DEO at DEO.OIG@deo.myflorida.com Document each of these contact attempts with dates, names, and any case reference numbers provided. This creates a paper trail showing you've made reasonable efforts to resolve the issue.

my cousin worked for deo briefly last year and told me they have thousands of claims sitting in these digital queues with nobody assigned to them. the adjudicators are assigned way more cases than they can actually handle. its like 200+ cases per person or something crazy. so they just cherry pick the easy ones and the complicated ones sit there forever.

hey at least u got someone on the phone! i been trying for 3 weeks just to talk to anyone at deo lol. my claim has been pending for 6 weeks now

Just wanted to follow up - did you get anywhere with this? Did contacting your state representative help? I'm curious because I'm helping my brother who's now in a similar situation (7 weeks in adjudication with no movement).