DEO adjudication delay pushing 6 weeks - still on hold with no answer

Unfortunately adjudication delays are pretty common with DEO right now. I was in adjudication for 7 weeks before mine finally got resolved. It seems like they're severely understaffed in that department. Have you tried calling right when they open at 7:30am? Sometimes that's the only way to get through.

I HATE THE DEO SO MUCH!!!!! Been dealing with these idiots for months now. My adjudication took 9 WEEKS to resolve and then they had the nerve to say I didn't submit documents I DEFINITELY submitted!!!! The system is DESIGNED to make you give up. Don't let them win!!!

my brothers claim was in adjudication for like 2 months lol. deo is a joke fr. he gave up and just found another job cuz they never paid him. good luck tho

The adjudication process is definitely frustrating, but there are a few things you can try: 1. Check your "Determination, Pending Issues and Decision Summary" page in CONNECT to identify the specific issue they're reviewing 2. Send a message through the CONNECT portal (though responses are slow) 3. Email your state representative - this actually works surprisingly well as they can escalate your case 4. Contact your local CareerSource office - they sometimes have direct connections to DEO staff The construction delay should be a valid reason for continued benefits, but they often need additional verification. If you have any documentation from your employer about the delay, upload it proactively to your documents section.

After dealing with the same adjudication nightmare (mine was 5 weeks), I finally got through to a DEO agent using Claimyr - it's this service that gets you through to an actual DEO representative. Totally worth it since it saved me from driving 3 hours to a CareerSource office. You can check it out at claimyr.com and they have a video showing how it works: https://youtu.be/UzW_hbUy-ss?si=zORd51jeq1GX5Ldj. The agent I spoke with was able to see exactly what was holding up my adjudication and escalated it that day. Got my determination letter 2 days later.

Hey all, so i'm not on unemployment anymore (thank god lol) but when I was dealing with adjudication last year the magic trick was emailing my state rep!!! seriously they have staff who deal with this stuff all day. google "florida state representative" + your address and you'll find yours. send them your claimant ID and birthdate and a brief explanation. my claim was magically fixed within 48 hrs after being stuck for weeks!!!!

is ur claim regular unemployment (RA) or disaster unemployment? cuz those r different departments & have diff timeframes. also check if ur employer is contesting ur claim, that makes adjudication take wayyyyyy longer. u can see that in connect somewhere

Just an update on what's currently working in 2025 - I had to go through adjudication last month and I found that emailing DEO.Determinations@deo.myflorida.com with your claimant ID in the subject line can sometimes get attention. Make sure to explain that you've been waiting 6+ weeks. Also, the "escalation" email is still RA.Escalations@deo.myflorida.com - but only use that if you've already tried the determinations email first. Hope this helps!

UPDATE: I want to thank everyone for their help! I followed several suggestions: 1) Emailed my state rep with all my info, 2) Used Claimyr to actually reach a DEO agent (finally!), and 3) Uploaded the construction delay documentation from my employer to CONNECT. The agent I spoke with saw that my adjudication was assigned but sitting in a backlog. She escalated it, and my state rep's office also contacted DEO. Got my determination letter yesterday - APPROVED! Payments should be coming in the next few days including all the back weeks. Such a relief!