How to contact DEO adjudicator for weeks on hold? Urgent 2025 claim issues

have u tried messaging them thru connect? theres a contact option when u log in. took them 10 days to get back 2 me but they actually did respond n fixed my issue

Unfortunately, getting in touch with an adjudicator directly is nearly impossible these days. The system is designed for them to contact you, not the other way around. What you CAN do is: 1. Make sure your contact info in CONNECT is 100% up to date 2. Check your spam/junk folders daily (they often send emails requesting information) 3. Submit a Request for Assistance form through their website 4. Continue claiming your weeks even while others are pending The adjudication process is taking 4-6 weeks on average in 2025 due to the new verification system they implemented. Even with weeks on hold, don't stop claiming your eligible weeks.

LOL good luck!! DEO is a DISASTER in 2025... worse than ever!! Been waiting NINE WEEKS for adjudication on my claim. Apparently they're reviewing my 'separation reason' even though I was clearly laid off with documentation from my employer. THEY DON'T CARE about us. The system is DESIGNED to be difficult so people give up!!! 😡😡😡

I had the exact same issue last month with two weeks stuck in adjudication. I tried calling for weeks with no luck - constant busy signals or disconnects. I finally used Claimyr (claimyr.com) and got through to a DEO agent in about 25 minutes. They were able to see that my claim needed a simple employment verification that wasn't showing up in my CONNECT inbox. The agent transferred me to adjudication and they resolved it on the spot. They have a video showing how it works: https://youtu.be/UzW_hbUy-ss?si=zORd51jeq1GX5Ldj. Definitely worth it when you're desperate to reach someone.

I had ths happen in January. For me it was bcause my employer disputed my claim (even tho they laid me off!!!). The adjudicatr called me after 5 weeks. Make sure ur phone accepts calls from unknown/blocked numbers!! They called me 3 times from a blocked number before sending a letter saying they couldn't reach me. Almost lost my benifits becuz of that!

One more important thing - when your claim is under adjudication, make absolutely sure you're completing your five work search activities each week and documenting them properly. Even while weeks are pending, DEO can deny benefits retroactively if they find you weren't meeting the work search requirements during that time. The requirements changed in March 2025 so double-check you're following the current guidelines.

Update: I took everyone's advice and 1) made sure my phone accepts unknown numbers, 2) double-checked my work search activities are properly logged, and 3) used the Claimyr service that someone recommended. I FINALLY got through to DEO! Turns out they needed additional verification of my last day worked because my employer submitted conflicting information. The adjudicator was able to process it while I was on the phone. My pending weeks should be released in 24-48 hours! Thank you all for your help - this forum saved my sanity.

awesome! glad it worked out 4 u. the system is so frustrating but atleast u got it fixed b4 ur next claim date!

Congrats on getting it resolved! This is exactly why this community is so valuable - real people sharing what actually works. Your experience with Claimyr getting you through to DEO in under 30 minutes when you couldn't get through for weeks on your own is proof that sometimes you need to think outside the box. Thanks for coming back to update us with the good news. Hopefully your story will help other people in similar situations!

Just wanted to add another tip that helped me when I was stuck in adjudication hell last year - if you have any documentation related to your separation (layoff letter, final paystub, severance paperwork, etc.), make sure to upload it through the CONNECT portal even if they haven't specifically requested it. Sometimes the adjudicators are waiting for documents that never got flagged as "required" in the system. I uploaded my layoff notice proactively and it seemed to speed up the process. Also, @088b909597d2 so glad you got it sorted out! Your update gives hope to everyone else dealing with this mess.

I'm dealing with a similar situation right now - 2 weeks pending adjudication and can't get through to anyone at DEO. Reading through all these responses has been incredibly helpful! I'm definitely going to try the Claimyr service that @cc9ed8de0a02 mentioned, and I'll make sure my phone accepts unknown numbers like @06113a3c669a suggested. It's so frustrating that we have to jump through all these hoops just to get basic information about our claims, but at least this community shows there are ways to actually reach someone. Thanks everyone for sharing your experiences and tips - it really helps to know we're not alone in this struggle!

This entire thread has been a lifesaver! I'm currently on week 3 of pending adjudication and was starting to lose hope after countless failed attempts to reach DEO. @088b909597d2 thank you so much for coming back with your update - it's exactly what people like me need to hear right now. I'm definitely going to try the Claimyr service that @cc9ed8de0a02 recommended, and I've already changed my phone settings to accept unknown calls after reading @06113a3c669a's experience. It's incredible how much more helpful this community is than any official DEO resource. Going to proactively upload my separation documents too based on @1fc5995409a3's suggestion. Fingers crossed I'll have good news to share soon like you did!

This thread is absolutely incredible and gives me so much hope! I just filed my claim two weeks ago after being laid off from my job of 4 years, and I'm already seeing one week stuck in "pending-adjudication" status. Reading through everyone's experiences and solutions has been more helpful than anything I've found on the official DEO website. I've already implemented several tips from this discussion - changed my phone to accept unknown numbers, made sure all my contact info is current in CONNECT, and I'm keeping detailed records of my work search activities. @088b909597d2 your success story is exactly what I needed to hear right now, and @cc9ed8de0a02 thank you for sharing the Claimyr resource - I had no idea services like that existed. It's so reassuring to know there's a community of people who understand how frustrating and confusing this whole process can be. I'll definitely come back to update everyone on how my claim progresses!