Stuck in DEO limbo for 9 months - completed adjudication interview but payments never started

Same thing happened to me earlier this year. After my interview, I waited 2 months with nothing happening. What finally worked was contacting my state representative's office. I filled out their constituent services form explaining my situation, and within 10 days I got a call from someone at DEO who actually had authority to fix things. My payments started the next day, including all my backpay. Don't waste more time with the regular call center - they have zero power to help with adjudication issues.

I'm so sorry you're going through this. DEO's system is completely broken. I recommend trying Claimyr (claimyr.com) - it's a service that gets you through to an actual DEO agent without the endless busy signals and disconnects. They have a video demo showing how it works: https://youtu.be/UzW_hbUy-ss?si=zORd51jeq1GX5Ldj Once you get a live agent, specifically ask for a "supervisor referral for adjudication stuck with no resolution after interview." Regular agents have limited access, but supervisors can escalate to the right team. Be prepared with your claimant ID and the exact date of your interview. This worked for me after being stuck for 3 months.

THE DEO IS A COMPLETE JOKE!!! I went through EXACTLY the same thing last year. They will LIE to your face about payments coming soon. The adjudication department doesn't even READ those emails the agents send! The whole system is designed to frustrate you into giving up!! I ended up having to file an appeal after waiting 7 months - only THEN did someone actually look at my case.

There's actually a specific process for claims stuck in adjudication past 21 days (which is the federal standard for how long adjudication should take). Ask for a "Manager Escalation for Aged Adjudication" when you speak to a DEO agent. This puts your claim in a different queue for supervisory review. Also, make sure there are no outstanding fact-finding questionnaires in your CONNECT inbox that need to be completed - sometimes the system doesn't notify you about them, but they can cause indefinite holds. When you call, have these pieces of information ready: 1. Your claimant ID number 2. The exact date of your adjudication interview 3. The name of the agent who conducted the interview (if you remember) 4. A list of all weeks claimed that are pending If you get nowhere after trying the supervisor escalation, then contacting your state representative is definitely the next best step.

have u checked ur account for identity issues? sometimes the adjudication is stuck bcuz of id.me problems even if u did the verification. look under the determination tab in connect & see if theres anything about identity verification there

I work with a nonprofit that helps people navigate unemployment issues, and unfortunately your situation is all too common. The DEO is severely understaffed in their adjudication department, which is why these delays happen. Here's what I recommend: 1. Call early in the morning (7:30-8:00am) when the queues are shortest 2. When you reach an agent, first ask if there are any notes on your account about why the adjudication is still pending 3. Request a "case monitoring escalation" - this is different from a regular escalation and places your claim on a weekly review list 4. If that doesn't work within 2 weeks, contact your state representative AND state senator (doing both creates more pressure) 5. As a last resort, you can file a complaint with the U.S. Department of Labor about the violation of the 21-day federal standard Keep claiming your weeks religiously during this process. If you miss claiming any weeks, it can further complicate your case.

UPDATE: I finally got through to DEO today after using Claimyr (thanks for that suggestion). The supervisor looked at my account and found that my adjudication was actually completed back in JUNE but nobody ever removed the hold flag from my account! She said this happens sometimes when the adjudicator completes the determination but forgets to release the payments. She removed the hold and said I should see all my backpay within 2-3 business days. I'm cautiously optimistic but not celebrating until I see the money in my account. Will update again when/if the payments come through. Thank you all for your help and suggestions!