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I'm so sorry you're going through this nightmare - I know exactly how exhausting and demoralizing it is to be stuck in DEO limbo for months. I went through something very similar last year and it nearly broke me financially and emotionally. What finally worked for me was hitting them from multiple angles at once. I contacted my state representative's office (they have dedicated staff for DEO issues now because it's such a common problem), used a callback service to actually get through to an agent, AND sent that adjudication email that @Marina Hendrix mentioned. The combination approach seemed to create enough pressure that someone finally looked at my case. In my situation, it turned out to be a simple employer verification issue that literally took 3 minutes to fix once I got the right person on the phone. The agent told me it had been sitting in a queue for months because they were so understaffed. It's absolutely infuriating that these "pending issues" are often tiny administrative things that could be resolved immediately if they just told us what was wrong. Don't give up - you ARE entitled to those benefits and there IS a way through this broken system. Try everything simultaneously rather than waiting for one approach to fail. Document every call, email, and interaction. And keep us posted on what works - this community has become such a vital resource for navigating Florida's deliberately difficult unemployment system. Hang in there - you're going to get through this! 💪
Thank you so much for sharing your experience and for the encouragement! It really helps to hear from someone who made it through this nightmare successfully. I'm definitely going to try the multi-pronged approach you described - hitting the state rep's office, a callback service, and that adjudication email all at the same time rather than waiting for one to fail before trying another. It's both infuriating and oddly comforting to know that these issues are often simple fixes that just get lost in their broken system. The fact that your case sat in a queue for months because of understaffing really highlights how deliberately underfunded this whole system is. I'm documenting everything and will definitely keep everyone posted on what works. This community has been such a lifeline when the official system completely abandons us. Thanks for the hope and practical advice - I really needed to hear that today! 💙
I'm going through this exact same situation right now and it's been absolutely devastating. Filed in early March and have been stuck with that "pending issues" message for weeks with zero explanation of what's actually wrong. The stress of not being able to pay rent while being completely in the dark about my claim status has been overwhelming. This thread has been incredibly helpful though - it's both validating to know this is such a widespread problem and encouraging to see all the real solutions people have found. I'm definitely going to try the multi-pronged approach that several people mentioned: contacting my state representative's office first thing tomorrow, looking into the Claimyr service that helped @Asher Levin, and sending that adjudication email @Marina Hendrix shared. It's absolutely infuriating that Florida's system is designed to be this deliberately difficult and opaque. The fact that these "pending issues" often turn out to be simple things that could be fixed in minutes if they just communicated what was wrong makes it even more maddening. But I'm so grateful this community exists to share actual working solutions when the official system completely fails us. Thanks everyone for sharing your experiences and keeping hope alive - we'll get through this broken system together!
I'm so sorry you're dealing with this nightmare too - the uncertainty while bills pile up is honestly the worst part! I just started having the same issue after filing in late February, and reading through everyone's experiences here has been both eye-opening and hopeful. It sounds like the multi-pronged approach is definitely the way to go based on all the success stories. I'm also planning to contact my state rep tomorrow and look into that Claimyr service. It's ridiculous that we have to become experts in bureaucratic workarounds just to access our own benefits, but at least we have this community figuring out what actually works. Keep us posted on how the different approaches go for you - your experience could help the next person stuck in this mess!
I'm in almost the exact same boat! My adjudication status disappeared 2 days ago after being stuck for 6 weeks following a restaurant closure. I've been checking obsessively too - the anxiety is killing me when you're down to your last few dollars. Reading everyone's experiences here is giving me so much hope though! It sounds like most people are seeing payments within 2-5 days after that adjudication message disappears. I'm going to take @Fiona Gallagher's advice and stop checking constantly - maybe just morning and evening. @Mateo Hernandez - I really hope your payments come through before rent is due! The timing stress is the worst part. Have you tried looking at the "Payment History" section that people mentioned? I just found it in my account and it shows more detailed status info than the main page. Fingers crossed we're both almost through this nightmare! The community support in this thread has been amazing.
@Romeo Quest I m'so glad this thread is helping you too! It s'amazing how much better it feels knowing we re'not alone in this mess. I just checked the Payment History section you mentioned and wow, there s'so much more detail there than the main status page. Still showing pending "for" all my weeks but at least I can see they re'all in the system. Really hoping we both see some movement in the next day or two - this whole process has been such an emotional rollercoaster! Thanks for sharing your timeline, it gives me hope that 6-7 weeks might actually be the end point for most people.
I went through this exact same situation about 3 months ago! My adjudication status disappeared on a Monday morning and I was in complete panic mode because I had rent due that Friday. The good news is that my payments showed up Wednesday evening - got all 8 weeks of backpay deposited at once which was such a huge relief. A few tips that helped me during those final few days of waiting: - Check the "Weekly Benefit Details" section around 8am each day - that's when overnight processing updates usually appear - Look for any change in payment status from "pending" to "processed" - Don't panic if it takes the full 5 business days, the system can be slow even after adjudication clears Since you're cutting it close with rent, definitely reach out to your landlord ASAP to explain the situation. Most are understanding about unemployment delays right now. Also call 211 for emergency rental assistance - many counties have programs specifically for people waiting on delayed unemployment benefits. The disappearing adjudication message is definitely a good sign based on what I've seen. You're so close to the finish line! Keep claiming your weekly benefits and try not to refresh the account constantly (easier said than done, I know). Hang in there!
I'm so relieved to see your update that you got your payment! I just filed my first claim last week and have been absolutely panicking about the timing. Reading through all these experiences has been incredibly helpful - especially learning about the 6 AM claiming strategy and setting up those push notifications. It's amazing how much variation there seems to be in payment timing even though most people get theirs within that 2-3 business day window. I'm definitely bookmarking this thread for future reference. Thanks everyone for sharing your real experiences with DEO - it makes navigating this confusing system so much less scary when you know what to actually expect!
You're so welcome! I'm glad this thread helped ease your anxiety about the whole process. When I first posted here I was practically having a panic attack about rent money, so I totally get that stress. The community here really saved me from spiraling completely. That 6 AM claiming trick seems to be the real MVP advice from everyone's experiences. I'm definitely planning to use it going forward! Hope your first payment comes through smoothly - and don't hesitate to post if you run into any issues. We're all in this together dealing with the DEO madness!
Reading through everyone's experiences here has been so eye-opening! I'm dealing with DEO for the first time myself and had no idea about things like the 6 AM claiming window or how much your bank's processing time can affect when you actually see the money. It's crazy how the official DEO website gives you basically no useful timeline info, but this community thread has all the real details you actually need. I'm saving all these tips about text notifications, confirmation numbers, and watching for fact-finding requests. Thanks to everyone who took the time to share their experiences - it makes such a difference when you're trying to navigate this mess of a system!
That's reassuring to hear! How long did your appeal process take from start to finish?
it took about 2.5 months total from when i filed the appeal to getting my final decision. the hearing itself was only like 20 minutes over the phone. they scheduled it about 6 weeks after i appealed. then it took another 2-3 weeks to get the written decision saying i won. during that whole time they kept sending me collection notices which was super scary but my friend told me to ignore them until the appeal was done. glad i listened!
I went through almost the exact same thing last year with a $3,400 overpayment notice! Like you, I was meticulous about reporting every single dollar I earned from my part-time retail job. Turned out the issue was that my employer had reported some of my December wages in their Q4 report, but I had actually received and reported those wages in early January during my claim weeks. The appeal process was nerve-wracking but totally worth it. I won because I had kept screenshots of all my weekly certifications and had my pay stubs organized by the actual dates I received payment (not when the employer said they "paid" me). The hearing officer could clearly see the timing discrepancy wasn't my fault. One tip that really helped me: when you get your documentation from DEO, cross-reference their quarterly wage data against your actual pay dates. Look for any weeks where the timing might be off between when you got paid versus when your employer claimed they paid you. That's often where these discrepancies come from. You're doing the right thing by appealing immediately. Don't let them intimidate you with the collection notices - they can't take any action while your appeal is pending. Stay organized with your documentation and you'll get through this!
This is exactly what I was hoping to hear! Your situation sounds almost identical to mine - part-time work with variable pay dates. I'm definitely going to pay close attention to the timing discrepancy angle when I get their documentation back. Did you have to provide any specific evidence about when you actually received your paychecks versus when your employer reported paying you? I'm wondering if I should gather bank deposit records to show the exact dates money hit my account, especially for those end-of-year/beginning-of-year weeks where the timing could have gotten mixed up. Also really appreciate the reassurance about the collection notices - they've been freaking me out but I'll try to stay calm while the appeal is pending. Thanks for sharing your experience!
Eli Wang
I'm having the exact same problem! Been trying to log in since around 7am and keep getting that "Service Unavailable" message. This is my first time dealing with a system outage like this and I was starting to panic thinking something was wrong with my claim. It's actually somewhat reassuring (though still frustrating) to see that it's affecting everyone and not just me. I'm supposed to file today too and was worried about missing my deadline. Thanks everyone for sharing your experiences - definitely helps a newcomer like me understand that this is unfortunately just part of dealing with the CONNECT system. Going to try the phone line suggestion and keep checking back periodically throughout the day.
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Jamal Brown
•@Eli Wang Welcome to the club of dealing with CONNECT s'wonderful "reliability!" I ve'only been navigating this system for about 3 months myself, but I ve'already experienced at least 4-5 outages like this. The anxiety is totally understandable - my first outage had me convinced I d'somehow been kicked off unemployment entirely. What I ve'learned from others here is to always screenshot those error messages wish (someone had told me that from day one ,)and don t'panic about the filing deadline - they seem pretty understanding when their own system is down. The phone line is worth trying, but fair warning that wait times can be brutal on outage days. Hang in there, you ll'get through this!
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Kristin Frank
Just went through the same thing this morning! I'm pretty new to filing unemployment claims and when I couldn't get into CONNECT around 8am, I thought maybe I'd done something wrong with my account. Super relieved to find this thread and see it's a system-wide issue. I was getting really stressed about missing my filing day since I just started receiving benefits last month and everything still feels so uncertain. Thanks to everyone sharing their experiences - it really helps to know this is "normal" (even though it shouldn't be) and that they don't penalize you for their system failures. Going to try logging in again this afternoon and definitely taking screenshots of any error messages from now on. Fingers crossed it's back up soon for all of us!
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