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I'm experiencing this exact same login loop issue right now! It's so frustrating - I keep getting sent back to that warning page no matter what I try. I've been reading through all the suggestions here and it sounds like this is almost always caused by some kind of account flag that DEO doesn't bother to notify you about, which is absolutely ridiculous system design. I've already tried different browsers, clearing cache, using my phone instead of computer, and logging in at different times of day. Nothing has worked so far. Based on everyone's experiences here, it seems like I'm going to need to speak with a live DEO agent to get whatever flag is on my account cleared. I'm definitely going to look into that Claimyr service that several people mentioned - sounds like it could save me days of trying to get through on my own. Thanks to everyone who shared their solutions and experiences. It's really helpful to know this is a known issue and not something I'm doing wrong!
I went through this exact same nightmare about 6 weeks ago! That login loop is absolutely maddening - you keep thinking you must be doing something wrong but it's totally their broken system. I wasted almost 4 days trying every browser, device, and time of day before realizing it was an account flag issue. The complete lack of notification is infuriating - how are we supposed to know our account is flagged if they don't tell us anything? I ended up using a callback service similar to what others mentioned here and got through to a DEO agent who cleared some random "quarterly review" flag in about 2 minutes. Don't waste as much time as I did - if the basic troubleshooting isn't working after a day, you definitely need to talk to a live person. The system is just poorly designed and these flags happen all the time with no warning. Hope you get it sorted out quickly!
I'm going through this exact same login loop nightmare right now! Been stuck for 2 days and it's so frustrating. I've tried Chrome, Firefox, Safari, cleared all my cache and cookies, even tried from my phone and my work computer - nothing works. Just keeps bouncing me back to that warning page over and over. Reading everyone's experiences here, it's clear this is usually an account flag issue that requires talking to a DEO agent to fix. The fact that they don't send ANY notification when your account gets flagged is absolutely terrible - how are we supposed to know there's even a problem? I'm definitely going to try that Claimyr service that @Tami Morgan and others mentioned. At this point I've wasted so much time trying to fix this myself. Thanks everyone for sharing your solutions - it really helps to know this is a widespread issue with their system and not something I'm doing wrong!
Glad you got it sorted out! For anyone else dealing with similar issues, I've found that the CONNECT system is super picky about data formatting. A few other things that helped me when I had submission problems: make sure there are NO spaces before or after any text you enter (especially email addresses), use only standard keyboard characters (no copy/pasted text that might have hidden formatting), and if you have multiple jobs with the same employer, list them as separate entries with slightly different date ranges rather than trying to combine them. The system seems to handle simple, clean data much better than anything complex. Hope this saves someone else the headache!
These are really helpful tips! I wish I had known about the formatting issues before I went through all that frustration. The thing about spaces before/after text is especially good to know - I probably had trailing spaces without realizing it. Thanks for sharing these details, hopefully it will help other people avoid the same nightmare I went through with CONNECT!
Another thing that can cause this exact issue is if you're using autofill or password manager extensions. I had the same problem where CONNECT kept saying I was missing employer info even though everything looked filled out. Turns out my browser's autofill was putting invisible characters or formatting into some fields that looked fine but weren't being accepted by the system. Try manually typing everything instead of using autofill, and if you copied any info from documents or other websites, type it out fresh rather than copy/pasting. The CONNECT system is incredibly finicky about data entry and even things that look identical can be processed differently by their ancient system.
UPDATE: I finally got into my payment history section on CONNECT and found that this payment was for a week from about 6 weeks ago that had been marked as 'pending adjudication' because I had reported some part-time income. Looks like they finally approved it and released the payment. I'm still going to claim as normal on the 15th since those are different weeks. Thanks everyone for your help!
Thanks for sharing your update! This is really helpful for others who might experience the same thing. It's good that you were able to track down exactly which week the payment was for. The DEO's adjudication process can be so slow and confusing - I'm dealing with a pending week from February that I'm still waiting to hear about. Did you get any notification when they approved that week, or did the money just show up without warning?
I switched to Cash App for my DEO payments about 2 months ago after my bank started charging me $12/month maintenance fees. Overall it's been working fine - deposits come through in 2-3 days just like everyone else is saying. A few things I learned: - Make sure your Cash App account is fully verified before switching (ID, SSN, etc.) - The routing number is always 073923033 but your account number is unique to you - First payment took 4 days but every one after has been exactly 2 business days - You can set up notifications so you know immediately when it hits The biggest downside is definitely the customer service issue others mentioned. When I had a question about a deposit, it took forever to get help. But honestly, for saving $144/year in bank fees, it's been worth it for me. Just triple-check those account numbers when you enter them in CONNECT!
This is really detailed info, thanks! I'm curious - when you say "fully verified," did you need to upload documents or was it just the basic info? I've had my Cash App for a while but only used it for small payments between friends, so I'm not sure if there's additional verification needed for larger government deposits.
@Morgan Washington For the full verification, I had to upload a photo of my driver s'license and provide my SSN. Cash App also asks for your full legal name and address. The process was pretty quick - took about 24 hours to get approved. I think you need this level of verification to receive direct deposits over a certain amount I (believe it s'$1000/week .)Better to do it before you switch your DEO payments over so there s'no delays!
I've been using Cash App for my unemployment benefits for about 8 months now and wanted to share my experience. Overall it's been pretty reliable - deposits usually show up 2-3 business days after I claim my weeks, which is the same timing I had with Wells Fargo before I switched. A few important things to know: - Make sure you're fully verified on Cash App BEFORE changing your payment info in CONNECT. This includes uploading your ID and providing your SSN. - Write down your routing (073923033) and account numbers somewhere safe and double-check them when entering in CONNECT - The first deposit might take an extra day or two, but after that it's been consistent for me - You can instantly transfer to another bank account if needed (small fee) or use the Cash Card for purchases The main downside is customer service - if something goes wrong, getting help can be frustrating. But honestly, I've saved over $100 in bank fees this year by switching, so for me it's been worth it. Just make sure you have backup options in case of any issues!
This is really helpful, especially the part about being fully verified first! I'm leaning towards trying Cash App after reading all these experiences. Quick question - when you say you've saved over $100 in bank fees, was that just from avoiding monthly maintenance fees or were there other charges your old bank was hitting you with? I'm trying to calculate if the switch would be worth it for my situation too.
Ivanna St. Pierre
As someone who just went through this exact same nightmare last week, I can confirm that the system is absolutely broken by design. What worked for me was a combination of what others mentioned here - I had to wait the full 72 hours after ID.me verification, then use a completely different browser (Edge worked when Chrome and Firefox didn't), and create a super complex password. But the real kicker was that my account was still locked even after all that, and I had to get DEO to manually unlock it. The fact that they don't tell you when your account is locked is criminal. For anyone still struggling with this, document EVERYTHING with timestamps and screenshots - it helps when you finally get through to an agent. This system desperately needs a complete overhaul.
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Mateo Hernandez
•This is incredibly frustrating but so validating to read! I'm new to this whole unemployment process and was starting to think I was doing something fundamentally wrong with the CONNECT system. Your point about documenting everything with timestamps is brilliant - I wish I had started doing that from day one. It's honestly shocking that in 2025 we still have to deal with government systems this broken. Thank you for sharing your experience and the practical advice about trying Edge browser. Going to try that next along with the screenshot documentation approach.
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Lim Wong
This entire thread is a perfect example of why Florida's unemployment system is fundamentally broken. @Paolo Moretti I'm so glad you finally got through, but the fact that you had to use a third-party service just to contact DEO about THEIR system failing is absolutely insane. I've been helping people navigate CONNECT issues for over a year now, and the ID.me integration has made everything exponentially worse. The lack of clear communication about account locks, the hidden password requirements, the sync delays - it's like they designed this system to fail. What really gets me is that DEO knows these issues exist but does nothing to fix the root problems or even provide better error messages. Instead they just tell people to "keep trying" while their accounts get locked behind the scenes. For anyone reading this thread later: save yourselves the headache and assume your account will get locked if you have ANY issues after ID.me verification. Don't waste days trying technical fixes - go straight to getting DEO on the phone (however you can manage it) and have them manually verify everything. The system is broken, not you.
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Amelia Cartwright
•@Lim Wong You ve'hit the nail on the head! As someone completely new to this system, reading through all these experiences has been both enlightening and terrifying. It s'mind-boggling that a state unemployment system - something people rely on during their most vulnerable times - can be this dysfunctional. The fact that multiple people had to use third-party services just to contact the agency responsible for the broken system speaks volumes about how backwards this whole setup is. I m'just starting my unemployment claim process and honestly dreading the ID.me integration now. Should I expect my account to get locked and just plan accordingly? It seems like the normal "experience" is actually the broken one based on everyone s'stories here.
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