Florida Unemployment

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  • Connect you to a human agent at the DEO
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  • Give you free callbacks if the DEO drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Isabella Brown

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I'm currently stuck in week 4 of the "employer response pending" nightmare and this thread has been absolutely invaluable! After reading through all these success stories, I'm convinced that most of us are dealing with technical matching issues rather than actually missing employer responses. The pattern is so clear - everyone who reaches adjudication gets their issue resolved almost instantly, while regular customer service agents keep saying "we can see it but can't help." I'm planning to combine the most effective strategies mentioned here: 1. Use Claimyr tomorrow morning to bypass the phone queue and ask specifically for adjudication (not regular customer service) about an employer response matching issue 2. Email my state representative today with exact dates, reference numbers, and timeline like @Hazel Garcia did - emphasizing the financial hardship aspect 3. File that Inspector General complaint as backup The fact that @Zane Gray got his issue fixed in 20 minutes after weeks of failed attempts, and @Hazel Garcia got a direct call from a DEO liaison within 48 hours, shows there are people who can actually solve these problems - we just need to know how to reach them. Thank you all for sharing real actionable strategies instead of the usual "just keep calling" advice. This community thread has been more helpful than anything DEO has officially provided. I'll definitely update once I try these approaches!

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Harper Thompson

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I'm in the exact same situation - week 2 of "employer response pending" and getting absolutely nowhere with regular DEO calls! This thread has been a goldmine of actual solutions. I'm definitely trying the Claimyr service first thing tomorrow morning and asking specifically for adjudication like @Zane Gray did. The fact that his issue was just a matching problem that got fixed instantly is both encouraging and infuriating - how many of us are stuck over simple technical glitches? I'm also going to email my state representative today with all the specific details @Hazel Garcia mentioned - dates, reference numbers, the whole timeline. Getting a direct call from a DEO liaison within 48 hours shows there are people who can actually help, we just need to bypass the regular customer service maze. Thank you all for sharing real strategies that actually work instead of just the usual "keep calling" advice. This thread has been more useful than weeks of dealing with DEO directly. Will definitely update with results - fingers crossed I can add another success story to help the next person!

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Aisha Mahmood

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@Harper Thompson I m'also dealing with this exact issue week (3 of employer "response pending and") your strategy sounds perfect based on all the success stories here! What really gives me confidence is seeing how @Zane Gray and @Hazel Garcia both got immediate results once they reached the right people - it shows these aren t complex problems,'just routing issues within DEO s system. I'm planning to'try the same dual approach tomorrow: Claimyr early morning specifically requesting adjudication, plus that detailed state rep email with all the timeline specifics. The fact that regular agents keep saying we can see "it but can t help while'adjudication can" fix it instantly really highlights how broken the front-line customer service is. This thread has been such a lifesaver - finally actionable advice instead of just keep calling. Definitely "keep us" updated on your results!

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Fatima Al-Sayed

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I'm currently stuck in this exact same nightmare! Been approved for unemployment for 8 days now but no Way2Go card has arrived yet. This entire thread is absolutely incredible - I had no clue about any of these workarounds before finding this post. Just tried registering at goprogram.com with my SSN and wow, what a relief to finally see that my payments are actually loaded on the card! I've been calling Way2Go daily and getting completely stuck in their automated system demanding card info I obviously don't have. It's infuriating how they deliberately design it to prevent you from getting help when you need it most. I'm definitely calling first thing tomorrow morning right at 8am and trying the 0 button spam technique until I break through to a human. I've also saved that backup Conduent number and even looked up my state rep's office info as nuclear options. It's absolutely ridiculous that we have to become amateur detectives sharing secret methods just to access our own unemployment benefits, but I'm so grateful this community has cracked the code on navigating Florida's broken system. Will definitely report back with my results to hopefully add another success story for future people stuck in this mess!

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Molly Hansen

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@Fatima Al-Sayed I completely understand your frustration - I m'actually going through this exact same situation right now too! Just got approved last week and still waiting for my card while watching my payments pile up in limbo. This thread has been such a lifesaver for discovering all these workarounds. The goprogram.com registration trick is amazing - I had no idea you could check your balance before getting the physical card! When you call tomorrow at 8am, I ve'heard from others that persistence is key with the 0 button method - sometimes it takes several attempts before breaking through. Also keep that early morning timing because call volume seems to be lowest then. It s'absolutely maddening that Florida has designed this system to be so intentionally difficult to navigate, but at least this community has figured out how to beat it! Definitely come back and share your results - I m'planning to try calling myself in a few days and would love to hear if the 0 button trick works for you. We re'all in this broken system together but helping each other makes it bearable!

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@Fatima Al-Sayed I m'in a very similar situation - just got approved a few days ago and already dreading the card wait after reading everyone s'experiences! This thread is honestly a treasure trove of information. I had no idea about the goprogram.com trick or the 0 button method. One thing I wanted to add that might help - I work in customer service myself and I ve'found that being super polite but persistent often gets better results. When you do get through to someone at Way2Go, try explaining that you re'facing financial hardship waiting for the card and ask if there are any expedited options available. Sometimes reps have more flexibility than they initially let on. Also, document everything - get names, reference numbers, and confirmation of any promises they make about expedited shipping. That way if you need to call back or escalate, you have a paper trail. Good luck with your 8am call tomorrow - really hoping the 0 button trick works for you! This community support makes dealing with Florida s'broken system so much more manageable.

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I'm going through this exact same situation right now! Been approved for 2 weeks but still no Way2Go card in sight. This thread is absolutely incredible - I had no idea about the 0 button trick or that you could check your balance at goprogram.com before the card arrives! Just tried registering with my SSN and what a relief to see my payments are actually loaded. I've been calling Way2Go every day and getting stuck in that ridiculous automated loop asking for card info I don't have. It's maddening how they design the system to prevent you from getting help when you need it most. Definitely calling at 8am tomorrow and spamming that 0 button until I break through. I've saved all the backup numbers and even looked up my state rep info just in case. It's insane that we need these community-discovered secret codes just to access our own benefits, but I'm so grateful everyone is sharing what actually works! The Florida unemployment system is clearly broken but at least we're helping each other survive it. Will definitely update with my results to help the next person stuck in this nightmare!

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Zoe Papadakis

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Congratulations on getting your brother's claim submitted! That "Pending - Wage Verification" status is normal and usually takes 5-10 business days for DEO to verify earnings with the employer. Just make sure he continues doing his 5 weekly work searches and keeps detailed records since he'll need to report those once benefits start. Pro tip: Set up text alerts in his CONNECT account if he hasn't already - you'll get notifications about any status changes or if they need additional documentation. And keep checking the account every few days since sometimes they request additional info with short deadlines. Really glad the early morning strategy worked! This thread will be helpful for others dealing with the same frustrating CONNECT issues.

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Anthony Young

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This whole thread has been so helpful to read through! I'm dealing with a similar CONNECT crash issue but mine happens at the PIN creation step. Reading everyone's solutions gives me hope that there's a way through this mess. The early morning timing tip seems to be the golden advice here - definitely going to try that tomorrow. It's crazy how a system this important can be so unreliable, but at least we have this community to help each other navigate it!

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Natalia Stone

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I'm going through the exact same issue right now! Been trying to file for my sister who got laid off from her retail job last week, and we keep hitting that same error at the employer address section. It's so frustrating because the error message gives you this reference number but when you call the phone number they provide, it's impossible to get through to anyone. Reading through all these responses is giving me hope though. I'm definitely going to try the early morning approach tomorrow (around 7am) and the tip about removing special characters from the employer name. Her company name has an apostrophe in it which might be causing issues. Has anyone had luck with the mobile app vs the desktop website? I'm wondering if one works better than the other for getting past these technical errors. We've only tried on the computer so far but maybe the mobile version processes differently? Thanks everyone for sharing your experiences - it's reassuring to know we're not the only ones dealing with this broken system!

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Eloise Kendrick

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guys i just got my determination after 14 weeks!!! there is hope!!! hang in there!!!

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Lucas Schmidt

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Congrats! 🎉 Was there anything specific you did to move things along?

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Eloise Kendrick

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honestly, i think i just got lucky. but i did email my state rep last week, so maybe that helped?

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Olivia Evans

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Hey Zane, I'm in a similar boat - 7 weeks and counting here. One thing that helped me get some movement was filing a complaint with the Florida Department of Commerce. You can do it online and it creates a paper trail that forces them to respond within a certain timeframe. Also, try calling first thing in the morning right when they open (8 AM) - I've had better luck getting through then. The waiting is brutal but don't give up! 💪

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Thanks for the tip about the Department of Commerce complaint, @Olivia Evans! I didn't know that was an option. Definitely going to try that along with the early morning calls. It's reassuring to know I'm not the only one dealing with this mess. 7 weeks is still way too long but at least we're in it together!

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Sarah Ali

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This is absolutely maddening and I'm going through the exact same thing! My claim has been on hold for 2 weeks because CONNECT shows I'm "not registered" with Workforce Florida, even though I've been fully registered since February and have completed all the required workshops, job searches, and documentation. Just like everyone else here, when I went to CareerSource they confirmed I'm 100% active and compliant in their system. The counselor even printed out my service history showing all completed activities, but said this sync problem between CONNECT and Employ Florida is something they see "multiple times every week." I've tried uploading every piece of documentation imaginable - screenshots from Employ Florida, verification letters from CareerSource, service history reports - but nothing changes that stupid "not registered" status in CONNECT. Meanwhile, I'm behind on rent and my electric company is threatening to shut off my power. Reading through all these experiences has been both a relief (I'm not alone!) and absolutely infuriating (this is clearly a massive systemic failure that DEO refuses to fix properly). The fact that CareerSource staff are calling this a "known issue" while DEO treats each case like some mysterious isolated incident is completely unacceptable. Based on all the incredible strategies shared here, I'm going to try the comprehensive approach: using Claimyr to actually get through to someone, contacting my state representative's office, filing an ombudsman complaint, and posting on social media for public pressure. The insider tips about asking for "EF integration permissions" and requesting the "Work Registration Override" form are invaluable - thank you @Hunter Brighton! This isn't just bureaucratic incompetence - it's causing real human suffering while they drag their feet on what's obviously a widespread system integration failure. We shouldn't have to become full-time advocates just to access benefits we're legally entitled to. Will definitely update if I make any progress!

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Dominique Adams

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I'm a newcomer to this community but I'm dealing with this exact same nightmare right now! My CONNECT claim has been stuck for over 3 weeks showing I'm "not registered" with Workforce Florida, even though I completed my full registration in January and have done everything - workshops, job applications, resume uploads, all of it. Like everyone else here, when I went to CareerSource they pulled up my account and confirmed I'm 100% registered and active. The counselor said she sees this sync issue "constantly" and it's been a problem for months, but there's nothing they can do to fix CONNECT from their side. This thread has been incredibly helpful - I had no idea this was such a widespread issue! I've been calling DEO dozens of times with no luck, but now I understand I need to ask specifically for agents with "EF integration permissions" and request that "Work Registration Override" form. Thank you @Hunter Brighton for that insider knowledge! I'm going to try the multi-pronged approach everyone has outlined: Claimyr service to get through, contact my state representative, file an ombudsman complaint, and post on social media. It's ridiculous that we have to become activists just to get basic government services to work, but clearly that's what it takes. Will definitely update this thread if any of these strategies work for me. Thanks to everyone for sharing such detailed experiences and solutions - this community support means everything when you're fighting this broken system alone!

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Emma Thompson

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@Dominique Adams Welcome to this nightmare club that none of us wanted to join! I just signed up for this community too after finding this thread while desperately searching for solutions. I ve'been dealing with the exact same not "registered error" for almost a month now - fully registered with Workforce Florida since December, all requirements met, but CONNECT living in its own reality. What really struck me reading everyone s'experiences is how this is clearly affecting so many people, yet DEO continues to gaslight us by treating each case like it s'some unique mystery. The fact that CareerSource counselors are saying they see this constantly "proves" this is a massive system failure, not individual technical problems. I m'planning to follow the comprehensive strategy everyone has mapped out here too. The specific insider tips about asking for EF "integration permissions and" the Work "Registration Override form" could be game changers. I m'also going to contact my state rep and file that ombudsman complaint - maybe if enough of us create an official paper trail documenting this systematic problem, they ll'finally be forced to address it properly. It s'both heartbreaking and encouraging to see this community support. We shouldn t'have to fight this hard for benefits we re'legally entitled to, but at least we re'not alone in this battle against a broken system. Please keep us posted on your progress with these strategies!

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