Can't reach Florida Unemployment? Claimyr connects you to a live DEO agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the DEO
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the DEO drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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I went through this same nightmare last year! One thing that worked for me was actually going to a local CareerSource office - they have direct access to DEO systems and can sometimes pull up your 1099-G right there and print it for you. Way faster than dealing with the website or phone system. You can find your nearest location on the CareerSource Florida website. Just bring your ID and any unemployment paperwork you have. The staff there are usually much more helpful than the DEO phone reps too.
This is such a helpful tip! I had no idea CareerSource offices could access DEO systems directly. There's actually one not too far from me, so I might try this route if the online options don't work out. It sounds like it would be way less stressful than dealing with the phone system. Thanks for sharing this - definitely going to keep this in mind!
Another option to consider is checking your CONNECT account under "View and Maintain Account Information" then looking for "Correspondence/Documents" - sometimes the 1099-G shows up there as a viewable PDF even if the main tax documents section isn't working. I found mine there last year when the regular tax document link was broken. Also, if you're still having trouble, try clearing your browser cache and cookies before logging in - the CONNECT system is notorious for having browser compatibility issues that cause weird errors when trying to access forms.
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I'm going through this exact same nightmare right now! Just had to do my second ID.me verification this month and I'm so confused about whether this is normal or not. The whole system feels so unreliable - one minute everything's working fine and the next you're locked out for no apparent reason. It's especially stressful when you're already dealing with the anxiety of being unemployed and then the system makes you question if you did something wrong. Really hoping this doesn't become a regular thing every time I need to claim weeks. Has anyone found a way to prevent this from happening repeatedly?
I totally understand that anxiety! From what I've learned reading through all these responses, it seems like using the same device consistently is key to avoiding repeated verifications. Eloise mentioned some really helpful tips earlier - like sticking to one device, not clearing browser cookies too often, and trying to log in at similar times. It's frustrating that we have to work around the system like this, but at least there are some strategies that seem to help prevent it from happening over and over again.
This exact thing just happened to me two days ago! I was so worried when I got locked out right after claiming my weeks - thought maybe I had entered something wrong or that my account got flagged. The second ID.me verification was annoying but went through smoothly. What really helped ease my mind was checking back later and seeing that my claim weeks still showed as "processed" in the system. My payment actually came through faster than I expected (2 days instead of the 3-5 they usually quote). It seems like this double verification thing is just their new security protocol, even though it's super confusing when you're new to the system. Keep checking your claim status and you should be fine!
Thanks for sharing this! It's so reassuring to hear from someone who just went through the exact same thing. I was definitely worried that I had messed something up with my claim, but it sounds like this is just how their system works now. Two days for payment is actually pretty fast compared to what I was expecting! I'll keep monitoring my account status, but feeling much more confident now that this is just a security thing and not an indication that something went wrong with my claim.
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I'm going through this exact same situation right now and this thread has been a total lifesaver! Been waiting 2.5 weeks for my Way2Go card with payments showing as processed in CONNECT. I tried calling their customer service line yesterday and got completely trapped in that ridiculous automated system asking for card info I obviously don't have yet. Just tried the goprogram.com registration trick with my SSN and it actually worked - such a relief to finally see my payments are actually loaded! I'm definitely calling tomorrow morning at 8am sharp and trying the 0 button spam method. It's absolutely mind-blowing that we need these community-discovered workarounds just to access our own benefits, but I'm so grateful everyone is sharing what actually works. The fact that Florida's unemployment system is this broken is infuriating, but at least this community has cracked the code on navigating the chaos. Will definitely update with my results to help the next person stuck in this nightmare!
@Ruby Knight I m'so glad you found this thread helpful! I was in your exact situation just a few weeks ago and it s'incredibly frustrating. That goprogram.com trick really is a game changer - at least now you have confirmation your money is there while dealing with this card delivery mess. When you call tomorrow at 8am, don t'get discouraged if it takes multiple attempts with the 0 button method - I had to call back 4 times before finally getting through to a human. Also, have all your info ready SSN, (address, payment dates because) they ll'want to verify everything before helping. If the morning call doesn t'work out, definitely try that afternoon 1-2pm time slot that @Grant Vikers mentioned - I ve heard'that can be less busy too. Keep that backup Conduent number handy just in case! It s absolutely'ridiculous that accessing our own benefits requires this level of detective work, but this community has really figured out how to beat the system. Fingers crossed you get your replacement expedited tomorrow - please come back and let us know how it goes!
I'm dealing with this exact same issue right now! Been approved for benefits for 10 days but still no Way2Go card. I had no idea about most of these workarounds - the 0 button trick and goprogram.com registration are game changers! Just tried registering online with my SSN and finally got confirmation my payments are loaded. It's ridiculous that we need these secret codes just to access our own benefits, but this community is amazing for sharing what actually works. Definitely calling at 8am tomorrow with the 0 button method, and I've saved all the backup numbers just in case. The Florida system is completely broken but at least we're all helping each other navigate it! Will update with results to help the next person stuck in this mess.
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I'm dealing with this exact situation right now! Got laid off in late November with 14 weeks of severance pay and my claim has been stuck in adjudication for almost 6 weeks. Reading through everyone's experiences here has been SO helpful - I was starting to panic that something was seriously wrong with my claim. A few things I've learned that might help others: 1. I called the DEO customer service line at exactly 7:30 AM on a Tuesday and actually got through after being on hold for 2 hours. The agent confirmed that my adjudication is specifically for the severance pay calculation and that I should expect benefits to start automatically once my 14-week period ends. 2. I've been using a spreadsheet to track exactly when each week of my severance period ends - it helps me stay sane knowing there's an actual end date to this waiting. 3. During this time I've been doing freelance graphic design work and reporting it on my biweekly claims. As long as you report ALL income honestly, it shouldn't hurt your claim. The most frustrating part is how the DEO website makes it seem like you'll get benefits right away, but then you find out about these waiting periods through trial and error. At least we have this community to help each other figure out the real process! Keep hanging in there everyone - we'll get through this bureaucratic nightmare together.
Thank you so much for sharing your experience and actually getting through to DEO! It's reassuring to hear that an agent confirmed your adjudication is just for severance calculation and that benefits will start automatically. I'm definitely going to try the 7:30 AM call strategy - 2 hours on hold sounds brutal but worth it for actual answers. The spreadsheet idea for tracking the severance period is smart too, I think having that visual countdown will help with the anxiety of not knowing when this will end. It's crazy how we're all figuring out the same workarounds independently - DEO really needs to make this process clearer from the start. Thanks for the encouragement, it helps to know we're all navigating this together!
I went through this exact same situation last year with a 12-week severance package! The waiting period is definitely frustrating, but here's what I learned: DEO treats your lump sum severance as if you're receiving weekly paychecks for the duration it's meant to cover. So yes, you'll likely need to wait the full 13 weeks before benefits start. The key things to remember: 1) Keep claiming your weeks religiously - even though you won't get paid for those weeks, you MUST claim them to maintain eligibility, 2) Use this time to stay on top of your work search requirements (5 activities per week), and 3) The adjudication process is reviewing your severance documentation to calculate exactly when your benefits can begin. I know it's incredibly stressful not knowing when money will start coming in, but once that 13-week period ends, your benefits should kick in automatically if you've been claiming consistently. The system is definitely not user-friendly, but you're doing everything right by staying proactive about it. Hang in there - February will come faster than you think!
This is such helpful confirmation from someone who's actually been through the whole process! I was getting really anxious about the financial planning aspect, but knowing that benefits kick in automatically after the 13 weeks gives me something concrete to count down to. I've been staying on top of claiming my weeks and work search activities thanks to all the advice in this thread. It's just wild that DEO doesn't explain this timeline clearly upfront - would save everyone so much stress and confusion. Really appreciate you taking the time to reassure those of us still waiting it out!
Liam Sullivan
I'm currently in week 2 of this exact same nightmare - "approved" status, Way2Go card received, but absolutely zero payments! Reading through everyone's experiences here has been both incredibly helpful and completely infuriating. It's clear this isn't just bad luck for individuals but a massive systemic failure with DEO's employer verification process. The fact that so many of us have identical situations with hidden adjudication issues that don't show up anywhere in CONNECT is absolutely unacceptable. How are we supposed to resolve problems we can't even see? It's like being penalized for a rule violation that was never explained to us. Based on all the success stories here, I'm definitely going to try Claimyr this week. It's ridiculous that we have to pay a third-party service just to communicate with our own state agency, but if it works like it did for Savannah, Noah, and others, it'll be worth every penny. My former employer has been pretty unresponsive to other requests lately, so the employer non-response issue makes perfect sense for my situation too. I've started documenting everything religiously after reading this thread - daily CONNECT screenshots, call attempt logs, email records. We shouldn't have to become our own case managers, but this broken system is forcing us to protect ourselves. Thank you to everyone sharing their stories and updates. This community is providing more actionable help than months of trying to navigate DEO's useless official channels. I'll definitely post an update once I get through to an agent!
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Ella Lewis
•Liam, I'm so sorry you're dealing with this too, but you're definitely in the right place for getting real help! Week 2 means you're catching this early compared to some of us who waited much longer before finding these resources. The pattern you've identified is exactly right - this is clearly a massive systemic issue with DEO's employer verification process affecting thousands of people. Your plan to try Claimyr is smart based on all the success stories in this thread. When you call, make sure to ask the agent specifically to check for "employer separation verification requests" that might not be visible in your CONNECT account - that seems to be the magic phrase that uncovers these hidden issues. Also mention that your former employer has been unresponsive to other requests, as that context might help them expedite the process. The documentation approach is absolutely essential - I wish I had started that from day one! It's ridiculous that we have to become our own advocates and case managers, but this broken system leaves us no choice. At least by starting early, you'll have a solid paper trail if you need to escalate to legislative assistance later. Keep us posted on how your Claimyr call goes - your experience will definitely help others who are just discovering this community. We're all in this together and sharing information here is literally helping people survive financially while DEO fails to do their basic job!
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Andre Dubois
I'm in week 5 of this same nightmare - "approved" status with Way2Go card but zero payments! Reading through everyone's experiences here has given me so much hope, especially Savannah's success story with Claimyr. It's absolutely insane that we all have to deal with these hidden employer verification issues that don't show up anywhere in CONNECT. I tried calling DEO directly for weeks with no luck, but after reading this thread I'm definitely going to try Claimyr tomorrow. My former employer laid off half the company and has been completely overwhelmed/unresponsive to everything, so I'm betting that's exactly what's happening - they probably ignored DEO's verification request and I'm just stuck in limbo with no way to know. What really gets me is how broken this system is. We're "approved" which means we qualified, we get the debit cards, but then we're stuck in some invisible processing hell that we can't even see. Thank you to everyone sharing their stories and especially the specific tips about what to ask the agents. This community is literally saving people financially while DEO completely fails at basic communication. I'll definitely update once I get through to someone - fingers crossed I find the same hidden issues you all discovered!
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Natasha Volkov
•Andre, I'm so sorry you're going through this too! Week 5 with zero payments despite being approved is absolutely brutal, and your situation with the laid-off employer makes perfect sense - they're probably completely overwhelmed and just ignoring all DEO requests while we suffer the consequences. Your plan to try Claimyr tomorrow is definitely the right move based on all the success stories in this thread. When you get through to an agent, make sure to mention upfront that your former employer did mass layoffs and has been unresponsive - that context might help them understand why there's likely an employer verification issue. Also ask them specifically to check for any "adjudication holds" or "separation verification requests" that aren't visible in your CONNECT account. It's absolutely maddening that we're all dealing with identical situations - approved claims stuck in invisible processing limbo because of employer non-response. The fact that DEO can't even notify us when there's a problem affecting our claims is a fundamental failure of their system. We shouldn't need third-party services and community forums just to get basic information about our own cases! Please keep us posted on how your Claimyr call goes tomorrow - your experience will definitely help others who are dealing with similar employer situations. Fingers crossed you get the same breakthrough that Savannah and Noah experienced!
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