DEO claim stuck 'under review' for a month - no correspondence or answers

Sounds like your claim is stuck in adjudication, which is basically their internal review process. Under review can last anywhere from 2-10 weeks right now (yes, seriously). The system is supposed to tell you if there are any outstanding issues they need resolved, but sometimes it just... doesn't. Check your CONNECT inbox AND the 'Determination, Pending Issue and Decision Summary' section to see if there's anything waiting for your response. Also make sure your work search records are being submitted correctly each week while you wait.

OMG same thing happening to me! 5 weeks and counting with nothing but "under review" and no one answering phones 😫

After trying for TWO WEEKS to get through to a DEO rep with zero luck (constant busy signals and auto-disconnects), I finally used Claimyr and got connected to an actual person in 30 minutes! Cost some money but worth every penny when my claim had been stuck for weeks. They explained my issue was a verification flag that never showed up in my CONNECT account. Rep fixed it right there on the phone. Check out their video to see how it works: https://youtu.be/UzW_hbUy-ss?si=zORd51jeq1GX5Ldj or go to claimyr.com - not affiliated with them at all, just relieved to finally get my issue resolved.

This is a common issue in the DEO system right now. Here's what you need to know: 1. YES, continue claiming your weeks every two weeks even while under review. This is critically important. 2. Your claim is likely in adjudication, which means a DEO examiner needs to review something on your application. Common triggers include: previous employers contesting your claim, wages from multiple states, identity verification issues, or discrepancies in your work history. 3. If you worked for multiple employers in your base period or had any job separations other than a clear layoff, this often triggers manual review. 4. The lack of mail correspondence could indicate they're waiting on information from your employer, not you. 5. Check your spam/junk folders for emails from DEO as well. For fastest resolution, you need to speak with a claims examiner who can see what's causing the delay. Regular call center reps often can't access or resolve adjudication issues.

mine was stuk for 6 weeks then suddenly approved no warning. keep claiming weeks and checking ur account daily, sometimes theres no notice when they update it

have u tried emailing them? sometimes they respond faster that way

THE SYSTEM IS DESIGNED TO FRUSTRATE YOU INTO GIVING UP!! Don't fall for it! My claim was "under review" for 9 WEEKS and I nearly went bankrupt waiting. Call first thing Monday morning right when they open (7:30am), that's when you have the best chance of getting through. Keep claiming weeks religiously every two weeks. Document EVERYTHING. Take screenshots of your CONNECT account. If you get anyone on the phone, get their name and ID number. The whole system is designed to deny benefits to eligible people through frustration and bureaucracy!!

Updating on my situation: after using Claimyr to finally reach DEO, they told me my claim needed wage verification because I had worked for multiple employers. The agent transferred me directly to an adjudication specialist who fixed it while I was on the phone. Went from "under review" to "eligible" in one call. Sometimes you just need to reach the right person who can actually see what's holding things up.

I'm in a similar boat - been waiting 3+ weeks with "under review" status and it's really stressing me out financially. Reading through these comments, it sounds like the key things are: 1) Keep claiming weeks no matter what (I wasn't doing this!), 2) Try calling right at 7:30am on Monday mornings, and 3) Consider contacting my state rep if nothing happens soon. The multiple employer thing seems to be a common trigger for manual review. Thanks everyone for sharing your experiences - at least now I know I'm not alone in this frustrating process and have some concrete steps to try.

I went through this exact situation last year and it's absolutely maddening. After 6 weeks of "under review" with zero communication, I finally got through to someone who told me it was flagged for identity verification - something that NEVER showed up in my CONNECT account or inbox. The rep resolved it in 5 minutes once I provided my driver's license info over the phone. My advice: 1) Definitely keep claiming weeks (I lost 3 weeks because nobody told me this), 2) Try calling exactly at 7:30am on Tuesdays - seems to have better luck than Mondays, 3) Check your account daily because sometimes the status changes with no notification, and 4) Document everything with screenshots in case you need to escalate later. The system is broken but don't give up - you're entitled to these benefits if you're eligible. Also consider filing a complaint with the Florida Department of Economic Opportunity if this drags on much longer.

This is such a frustrating but unfortunately common experience with DEO right now. I went through something very similar - my claim was stuck "under review" for 7 weeks with absolutely no communication. Here's what I learned that might help: 1. DEFINITELY keep claiming your weeks every two weeks, even while under review. This is crucial - you can't get back pay for weeks you didn't claim. 2. The "under review" status usually means your claim is in adjudication, which can be triggered by things like multiple employers, wage discrepancies, or identity verification issues. 3. Try calling right at 7:30am when they open - I had the best luck on Wednesday mornings for some reason. 4. Check not just your CONNECT inbox but also the "Determination, Pending Issue and Decision Summary" section - sometimes issues show up there that don't appear elsewhere. 5. If you continue having no luck, contact your state representative's office. They have direct lines to DEO and can often get answers within a few days. Construction work with multiple employers is definitely a common trigger for manual review since they need to verify wages from different companies. Hang in there - it's incredibly stressful but most claims do eventually get resolved. Just don't stop claiming weeks while you wait!

I'm dealing with this exact same situation right now - claim has been "under review" for about 3 weeks and I'm getting really anxious about it. Reading through all these comments has been incredibly helpful though. I had no idea I was supposed to keep claiming weeks while under review! I thought the system would automatically hold my place or something. Going to start claiming immediately and try the Tuesday 7:30am call strategy that Samantha mentioned. It's frustrating how little communication there is from DEO about what's actually happening with our claims, but at least this community gives real answers. Thanks everyone for sharing your experiences - makes me feel less alone in this mess.

Going through the exact same thing here - 4 weeks "under review" and it's driving me crazy! Had no idea about claiming weeks during review until I read these comments. I've been sitting here waiting like an idiot while potentially losing weeks of benefits. The construction work with multiple employers explanation makes total sense for my situation too since I worked for different contractors throughout last year. Going to start claiming this week and try the early morning calling strategy. This thread has been more helpful than anything DEO has provided - thank you all for sharing your real experiences instead of the generic "your claim is being processed" nonsense we get everywhere else.

Been through this nightmare myself - spent 8 weeks "under review" last year and it nearly broke me financially. Here's what I wish someone had told me from day one: 1. **CLAIM YOUR WEEKS RELIGIOUSLY** - Cannot stress this enough. Even if your status says "under review," you MUST claim every two weeks or you lose those weeks forever. DEO won't tell you this. 2. **Multiple employers = automatic red flag** - Construction workers get hit with this constantly because we work different jobs throughout the year. The system flags it as "suspicious" and sends it to manual review. 3. **Best calling times** - Tuesday/Wednesday 7:30-8:00am seem to have better success rates than Monday mornings when everyone's trying to call. 4. **Hidden issues** - Check every single section of your CONNECT account daily. Sometimes verification requests or issues show up in random places that don't trigger notifications. 5. **State rep route** - If you hit 6+ weeks with no movement, contact your state representative's office. They have direct DEO contacts and can get real answers in days, not weeks. The system is absolutely designed to wear you down and make you give up. DON'T. You earned these benefits through your work history. Document everything, keep claiming, and stay persistent. It's infuriating but most claims eventually get resolved once you reach someone who can actually see what's holding it up.

I'm going through this exact same situation right now - been "under review" for 5 weeks and it's incredibly stressful. This thread has been a lifesaver though! I had NO idea I was supposed to keep claiming weeks during the review process. I've been sitting here waiting like an idiot thinking the system would just automatically process everything. Starting to claim immediately this week. The multiple employers angle makes perfect sense for my case too - I worked seasonal jobs with 3 different companies last year. Planning to try the Tuesday 7:30am calling strategy and check all those hidden sections in CONNECT that people mentioned. It's absolutely ridiculous that we have to learn all this critical information from each other instead of DEO providing clear guidance. Thank you everyone for sharing your real experiences - this community support means everything when you're dealing with this broken system alone.

I'm in the exact same boat - 4 weeks "under review" for my construction unemployment claim and it's driving me insane! Reading through all these comments has been incredibly eye-opening. I had absolutely NO clue I was supposed to keep claiming weeks during the review process - I thought that would mess something up or that the system would handle it automatically. What a costly mistake! Going to start claiming immediately this week. The multiple construction employers trigger makes total sense for my situation since I worked for 4 different contractors last year as projects wrapped up. It's infuriating that DEO doesn't explain ANY of this clearly - we shouldn't have to learn critical information like this from Reddit threads! Going to try the Tuesday 7:30am calling strategy and check all those hidden CONNECT sections people mentioned. This thread gives me hope that there's light at the end of the tunnel, even though the waiting is brutal when you're watching your savings disappear. Thank you all for sharing your real experiences and actual useful advice instead of the generic "be patient" nonsense we get everywhere else. At least now I have a concrete action plan instead of just sitting here helplessly refreshing my account!

I'm dealing with this exact same nightmare right now - 6 weeks "under review" and absolutely zero communication from DEO. This thread has been more helpful than anything official I've found! I had no idea about continuing to claim weeks during review (just started doing that this week after reading these comments) or about checking those hidden sections in CONNECT. The construction multiple employer thing is definitely what's happening with my claim too - worked for 5 different contractors throughout last year. It's beyond frustrating that something so common in our industry automatically triggers these endless manual reviews with no transparency about what's actually happening. One thing I wanted to add that helped me - I started keeping a detailed log of every call attempt, what time I called, how long I waited, etc. It's helped me identify patterns (like Tuesday mornings seeming better than Mondays) and also gives me documentation if I need to escalate to my state rep later. For anyone else going through this - don't give up! Reading all these success stories gives me hope that persistence eventually pays off, even though the system seems designed to break us down. We earned these benefits and deserve better communication than this black hole of "under review" status with no updates.

I'm going through the EXACT same situation right now - 3.5 weeks "under review" and it's honestly terrifying watching my bank account drain while getting zero answers from DEO. This thread has been absolutely invaluable! I had no clue I was supposed to keep claiming weeks during review - I've been sitting here like an idiot thinking I needed to wait for approval first. Starting my claims immediately this week. The construction/multiple employer connection everyone's mentioning is spot-on for my case too. I worked for 3 different roofing companies last year as contracts ended, which explains why my claim got flagged. It's infuriating that DEO doesn't clearly explain this process anywhere - we're all learning the most critical information from each other instead of official sources. Planning to try the Tuesday 7:30am calling strategy and check all those hidden CONNECT sections people mentioned. The logging idea is brilliant too - going to start tracking my call attempts and any account changes. At least now I have concrete steps to follow instead of just anxiously refreshing my status page all day. Thank you everyone for sharing your real experiences - this community support means everything when dealing with this broken system!

I'm dealing with this exact situation too - been "under review" for almost 4 weeks now and it's incredibly stressful! This thread has been a godsend though. Like so many others here, I had NO idea I was supposed to keep claiming weeks during the review process. I thought doing that might somehow interfere with their review or mark me as impatient. What a critical piece of information that DEO completely fails to communicate clearly! My situation is almost identical - worked for multiple contractors in electrical work throughout last year, so the multiple employer trigger makes perfect sense now. It's maddening that industries like construction that naturally involve project-based work with different companies get automatically flagged for these lengthy manual reviews. I'm going to start claiming weeks immediately and try that Tuesday 7:30am calling strategy that several people have mentioned. Also planning to check all those hidden CONNECT sections and start documenting everything with screenshots. The detailed advice from people who've actually been through this process is worth its weight in gold compared to the generic "please be patient" responses we get everywhere else. Thank you all for sharing your real experiences and actionable advice. At least now I know I'm not alone in this broken system and have concrete steps to follow instead of just sitting here helplessly watching my savings disappear!

I'm in a very similar situation - been "under review" for 5 weeks after being laid off from a plumbing job, and like everyone else here, I had absolutely no idea I was supposed to keep claiming weeks during the review! I've been sitting here thinking the system would automatically handle everything once approved. What a huge mistake that could have cost me weeks of benefits. My case also involves multiple employers from last year (worked for 3 different plumbing contractors as jobs wrapped up), so reading all these comments about construction/trades work triggering automatic manual reviews makes perfect sense now. It's infuriating that DEO doesn't explain this anywhere clearly - we shouldn't have to piece together critical information from community forums! Going to start claiming weeks immediately this week and try the Tuesday 7:30am calling strategy that multiple people have recommended. Also planning to thoroughly check all those hidden CONNECT account sections that people mentioned, since it sounds like issues sometimes show up in random places without notifications. This thread has been incredibly helpful and gives me hope that persistence eventually pays off, even though the waiting is brutal when you're already stressed about finances. Thank you everyone for sharing your real experiences and actionable advice - this community support means everything when dealing with such a broken and frustrating system!