DEO claim stuck 'under review' for a month - no correspondence or answers

Sounds like your claim is stuck in adjudication, which is basically their internal review process. Under review can last anywhere from 2-10 weeks right now (yes, seriously). The system is supposed to tell you if there are any outstanding issues they need resolved, but sometimes it just... doesn't. Check your CONNECT inbox AND the 'Determination, Pending Issue and Decision Summary' section to see if there's anything waiting for your response. Also make sure your work search records are being submitted correctly each week while you wait.

OMG same thing happening to me! 5 weeks and counting with nothing but "under review" and no one answering phones 😫

After trying for TWO WEEKS to get through to a DEO rep with zero luck (constant busy signals and auto-disconnects), I finally used Claimyr and got connected to an actual person in 30 minutes! Cost some money but worth every penny when my claim had been stuck for weeks. They explained my issue was a verification flag that never showed up in my CONNECT account. Rep fixed it right there on the phone. Check out their video to see how it works: https://youtu.be/UzW_hbUy-ss?si=zORd51jeq1GX5Ldj or go to claimyr.com - not affiliated with them at all, just relieved to finally get my issue resolved.

This is a common issue in the DEO system right now. Here's what you need to know: 1. YES, continue claiming your weeks every two weeks even while under review. This is critically important. 2. Your claim is likely in adjudication, which means a DEO examiner needs to review something on your application. Common triggers include: previous employers contesting your claim, wages from multiple states, identity verification issues, or discrepancies in your work history. 3. If you worked for multiple employers in your base period or had any job separations other than a clear layoff, this often triggers manual review. 4. The lack of mail correspondence could indicate they're waiting on information from your employer, not you. 5. Check your spam/junk folders for emails from DEO as well. For fastest resolution, you need to speak with a claims examiner who can see what's causing the delay. Regular call center reps often can't access or resolve adjudication issues.

mine was stuk for 6 weeks then suddenly approved no warning. keep claiming weeks and checking ur account daily, sometimes theres no notice when they update it

have u tried emailing them? sometimes they respond faster that way

THE SYSTEM IS DESIGNED TO FRUSTRATE YOU INTO GIVING UP!! Don't fall for it! My claim was "under review" for 9 WEEKS and I nearly went bankrupt waiting. Call first thing Monday morning right when they open (7:30am), that's when you have the best chance of getting through. Keep claiming weeks religiously every two weeks. Document EVERYTHING. Take screenshots of your CONNECT account. If you get anyone on the phone, get their name and ID number. The whole system is designed to deny benefits to eligible people through frustration and bureaucracy!!

Updating on my situation: after using Claimyr to finally reach DEO, they told me my claim needed wage verification because I had worked for multiple employers. The agent transferred me directly to an adjudication specialist who fixed it while I was on the phone. Went from "under review" to "eligible" in one call. Sometimes you just need to reach the right person who can actually see what's holding things up.

I'm in a similar boat - been waiting 3+ weeks with "under review" status and it's really stressing me out financially. Reading through these comments, it sounds like the key things are: 1) Keep claiming weeks no matter what (I wasn't doing this!), 2) Try calling right at 7:30am on Monday mornings, and 3) Consider contacting my state rep if nothing happens soon. The multiple employer thing seems to be a common trigger for manual review. Thanks everyone for sharing your experiences - at least now I know I'm not alone in this frustrating process and have some concrete steps to try.