DEO unemployment account shows 'pending' but June 24th payment date approaching - can't reach anyone!

OMG the DEO phone system is a JOKE!!! I went through this same exact thing last month with my claim. I called like 30+ times a day for TWO WEEKS and kept getting disconnected. The worst part is seeing other people getting their payments while yours is just stuck in limbo with zero explanation. Have you tried sending messages through the CONNECT portal? That didn't work for me either but maybe you'll have better luck.

the connect messge system never works lol. try emailing ur state rep, thats wat i did when my claim was stuck for 2 months. google florida state rep + ur county and send them ur claimant ID # and what happened

Your claim is likely stuck in adjudication, which happens when there's something the system has flagged for review. Common reasons include discrepancies in reported wages, separation issues with your former employer, or incomplete work search requirements. Since your interview was on May 9th, you're approaching the 6-week mark, which unfortunately is still within their "normal" processing timeframe for complex cases. Here are some steps you can take: 1. Check your CONNECT inbox for any fact-finding questionnaires that might need your response 2. Verify all of your work search activities were properly documented 3. Look at your claim determination status to see if there's any specific issue listed Reaching an actual person is definitely your best bet, but as you've found, it's nearly impossible through the regular number.

I had the exact same problem after my interview a few months ago. Tried calling dozens of times and always got disconnected. What finally worked for me was using Claimyr.com to get through to a DEO agent. It basically keeps dialing for you until it connects, then calls you back when it gets through. It saved me from going insane with all the redials. There's a video that shows how it works: https://youtu.be/UzW_hbUy-ss?si=zORd51jeq1GX5Ldj The agent I finally spoke with was able to see that there was a discrepancy in my employment history that was causing the delay, and they fixed it right there on the phone. My payment was processed two days later.

I've been through the Florida unemployment system several times, and unfortunately what you're experiencing is pretty standard. Here's what you need to know: 1. The "in process" status usually means your claim is in adjudication, which can take 4-8 weeks to resolve (yes, even after your interview). 2. If your payment date is June 24th, that's when payment would be issued IF your claim is approved by then. If it's still in adjudication, that date will pass with no payment, but you'll eventually receive all back payments once approved. 3. To reach a live person, your best options are: - Call exactly at 7:30 AM when they open - Try the alternative number: 833-352-7759 instead of the main line - Contact your state representative or senator (they have direct lines to DEO) - Use a service that can get through the phone system for you 4. Check your Determination Status section in CONNECT - sometimes there's more information there about what's causing the hold-up. The system is frustrating but keep trying. All benefits you're eligible for will be paid retroactively once your claim is processed.

my neighbor works for DEO (not supposed to tell anyone lol) and she says they're super backed up right now because they laid off a bunch of people after the pandemic and now they don't have enough staff to handle all the claims. she says june is always one of their busiest months too. doesn't help you right now but at least explains why it's taking so long!!

Has anyone here gone to a CareerSource office in person? I've heard sometimes they can help with DEO issues? I'm facing a similar situation with my claim being stuck and I'm wondering if showing up in person somewhere might help.

UPDATE: I finally got through to someone at DEO! I used the Claimyr service that was suggested here, and it worked exactly as described. They called me back within 30 minutes with a DEO agent on the line. Turns out there was a discrepancy between what my employer reported for my last day worked and what I had entered on my application (I was off by two days). The agent was able to update it immediately and told me my claim should be processed within 48 hours. What a relief! I've been stressed for weeks over this. Thanks everyone for your help and suggestions!