Florida Unemployment

CommunityGovernment Services

Can't reach Florida Unemployment? Claimyr calls for you, so you don't have to wait on hold.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.

Using Claimyr will:

  • Connect you to a human agent at the DEO
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the DEO drops your call
Fox KTVUABC 7CBSSan Francisco Chronicle


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Can I edit work search records after submitting claim weeks in DEO CONNECT?

I've been claiming unemployment benefits for about 2 months now and I just realized I made a mistake on one of my work search activities that I submitted last week. Typed in the wrong company phone number for one of the places I applied to. Does anyone know if there's a way to go back and edit work search information after you've already submitted the week? And while we're at it, is there a way to actually VIEW all the work search info you've already submitted? I swear I've clicked through every menu in CONNECT and can't find where they store that information. Getting nervous because I have a fact finding appointment coming up next week and want to make sure all my work search info is correct before then. Help!

fyi if anyone else needs this in the future... i found out u can actually print all ur work search info from connect by going to determination&pendingissues tab then theres a link at the bottom for work search history report. gives u everything in 1 pdf

0 coins

Harold Oh

Author

Oh that's super helpful! I couldn't find that option before but I'll look for it now. Would be great to have everything in one document for my records. Thanks for sharing this tip!

0 coins

Just wanted to add that I went through something similar a few months ago. Had a wrong date on one of my work search entries and was panicking about my fact finding interview. Turns out they barely even looked at the specific details - they were more interested in seeing that I had consistently been applying to jobs and could show proof of my efforts. I brought screenshots of job applications, emails from employers, and even a handwritten log I kept as backup. The interviewer was actually pretty understanding when I mentioned the date error upfront. The whole thing took maybe 15 minutes and I got approved. My advice: be honest about any mistakes, bring documentation, and don't stress too much about minor errors. They're looking for people who are genuinely trying to find work, not perfect data entry!

0 coins

Can I answer 'No' to work search question on DEO CONNECT when claiming weeks?

I'm confused about the work search requirements when claiming weeks on DEO CONNECT. A friend told me I can just answer 'No' to the question 'Did you look for work?' and it won't affect my benefits. That doesn't sound right to me but I'm desperate and behind on rent. I've been answering 'Yes' and entering 5 job contacts each week but it takes FOREVER. Would selecting 'No' disqualify me or put my claim on hold? Has anyone tried this and still gotten paid?

One more thing to keep in mind - DEO sometimes conducts random audits of work search activities. If you say yes but haven't actually done the searches, and you get audited, you could end up with an overpayment notice for all benefits received. That means paying everything back plus possible penalties. So always be truthful and keep records of your job searches for at least a year after your claim ends.

0 coins

I didn't know they did audits! That's scary. I've been doing legitimate job searches but haven't kept great records. Going to start saving everything now. Thanks for the warning!

0 coins

Just want to emphasize what everyone else is saying - DO NOT answer "no" to the work search question! I learned this the hard way when I first started claiming. I thought maybe I could skip it one week when I was really busy, and my benefits got suspended immediately. It took 6 weeks and multiple phone calls to get it resolved. Florida is really strict about this requirement. The 5 work searches per week might seem tedious, but it's so much better than dealing with the nightmare of getting your claim back on track. Trust me, just do the searches and keep detailed records. Your future self will thank you!

0 coins

DEO claim stuck for 9 weeks with no updates - can't reach anyone for help

I'm at my breaking point with the Florida DEO. Been waiting 9 weeks since filing my claim and it's still showing 'pending' with zero updates. Lost my retail manager position when our store closed permanently in February. I've called literally 70+ times every day for the past two weeks and either get disconnected or the automated message saying they're too busy. My savings are completely gone now. Rent is due in 3 days and I have no idea what to tell my landlord. My car payment is already 30 days late. I've applied to 30+ jobs but the market here in Panama City is absolutely dead right now. Food pantry helped once but said they can only assist quarterly. How are people supposed to survive when the system is this broken? Anyone actually managed to get through to a real person at DEO? At this point I'd honestly sleep in my car just to pay for a callback service if one existed.

Good news: just saw you found out it's in adjudication for separation verification. That's actually fixable! Call the employer verification department directly at 877-846-8770 instead of the main DEO line. They're typically less busy. Tell them you need to verify if your former employer has responded to the separation verification request. Sometimes employers don't respond, which causes delays. If it's been over 10 days since they contacted your employer, ask for them to escalate it for non-response.

0 coins

THANK YOU! I had no idea there was a separate number for this. Will try calling them first thing tomorrow morning. This is the first helpful concrete advice I've gotten in weeks!

0 coins

I went through something very similar last year and know how hopeless it feels. A few additional tips that helped me: 1) Document EVERYTHING - screenshot your claim status daily, keep records of all calls/times you tried calling. This helped when I finally got through. 2) If you're on Facebook, join the "Florida Unemployment Help" group - they post daily updates about which DEO numbers are working and share real-time tips. 3) For immediate food help, check if your area has a Feeding Tampa Bay or similar food bank - they often have emergency boxes available same-day. 4) Contact your local 211 office AND your county's emergency services department - many counties have rapid response funds for people facing eviction. Don't give up - I know it's torture but your benefits ARE coming. The system is broken but you will get through this.

0 coins

Impossible to reach DEO agents by phone - FL system WAY worse than TN unemployment

I'm at my wits end trying to get through to an actual human at DEO! I relocated from Tennessee last year and started a new job that unfortunately didn't work out after 5 months. I filed for unemployment in January and my claim is just sitting there with 'pending issues' for WEEKS now. In Tennessee, I could at least email someone directly about my case or schedule a callback. Here in Florida? NOTHING! I've called the 800 number literally 37 times this week alone and either get a busy signal or that automated message telling me they're experiencing high call volume before it just hangs up on me! Why can't we email someone through the CONNECT portal about our specific case issues? It makes ZERO sense. I have bills piling up and I'm getting desperate. Has anyone actually managed to talk to a real person at DEO? This system is completely broken compared to what I experienced in Tennessee.

Just wanted to follow up - were you able to get through using any of these methods? I'm curious which one worked for you.

0 coins

YES! Success! The CareerSource office was the winner. I called them this morning, explained my situation, and they were able to see that there was an issue with my wage transcript from my previous employer in Tennessee. The CareerSource rep called someone at DEO directly and got it resolved! My status changed from pending to eligible this afternoon. I'm so relieved and grateful for everyone's suggestions here!

0 coins

That's fantastic news! I'm so happy the CareerSource route worked for you. It's amazing how they were able to identify the specific issue with your Tennessee wage transcript and get it resolved so quickly. This is exactly the kind of success story that gives hope to others struggling with the same system. Thanks for following up to let everyone know what worked - I'm sure future people finding this thread will really appreciate knowing that CareerSource can be the key to breaking through DEO's phone wall!

0 coins

DEO phone system transferred me to wrong department after hours of waiting - what gives?!

So I finally got through to DEO this morning after waking up at 6:30am to start calling. I actually made it past the automated system on my first try (miracle!) only to be transferred to some department that couldn't help with my claim issues AT ALL. The agent literally told me they weren't authorized to view my claim or make changes, but couldn't transfer me internally to the right department! She had the nerve to tell me I needed to hang up and call back to "try again for a different department." Now I'm back to square one trying to get through the phone maze AGAIN. Anyone else experiencing this ridiculous run-around? Why even have all those automated prompts if they just randomly send you wherever? The agent actually admitted that "the system is very disorganized right now" and they're having internal communication problems. Unbelievable waste of time when my benefits have been on hold for 3 weeks already!

Great news! This is exactly why persistence matters with DEO. So many claims get stuck on simple issues that could be fixed in minutes if you can just reach the right person. Make sure you check your CONNECT inbox daily for the next week in case they need any additional info.

0 coins

Wow, reading through everyone's experiences here really shows how broken the DEO system is. I'm dealing with something similar - been trying to reach someone about my claim status for over a week now. The automated system keeps hanging up on me after I make my selections, and when I do get through, I get transferred to departments that can't access my account. It's like they designed this system to make us give up. Thanks for sharing all these tips about timing, menu options, and alternative approaches. Going to try the 7:30am call with the 5-2 option sequence tomorrow. Really appreciate this community helping each other navigate this mess!

0 coins

Prev1...5253545556...115Next