Can't reach Florida Unemployment? Claimyr connects you to a live DEO agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the DEO
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the DEO drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Chloe Taylor
Update: I emailed the backdating address AND contacted my state rep this morning. I also bit the bullet and tried that Claimyr service to get through by phone. IT WORKED!!! Finally got a DEO agent on the line after weeks of trying. The agent confirmed both issues - my effective date was wrong AND there was a system error causing that 2025 date. She fixed both while I was on the phone. My CONNECT now shows I can claim weeks starting next Monday (which is normal) and she said my effective date was adjusted back to January when I first lost my job. She also explained that the weekly/maximum benefit amounts are just the state portion, and the federal supplement ($875) will be added automatically to each payment. Thanks everyone for your help! This forum saved me so much stress and potentially thousands in benefits I might have missed out on.
ShadowHunter
•That's fantastic news! I'm so glad you got it resolved quickly. Make sure you keep detailed records of your work search activities for each week you claim (5 per week required now). The DEO is doing random audits and you don't want to have to pay anything back.
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Has anyone here gone to a CareerSource office in person? I've heard sometimes they can help with DEO issues? I'm facing a similar situation with my claim being stuck and I'm wondering if showing up in person somewhere might help.
Tyler Murphy
•CareerSource offices can help with general questions and job searching, but they don't have direct access to adjudication or the ability to change claim statuses. They're separate entities from the DEO, although they do work together. They might be able to help you understand what's happening with your claim, but they can't fix technical issues or expedite processing unfortunately.
UPDATE: I finally got through to someone at DEO! I used the Claimyr service that was suggested here, and it worked exactly as described. They called me back within 30 minutes with a DEO agent on the line. Turns out there was a discrepancy between what my employer reported for my last day worked and what I had entered on my application (I was off by two days). The agent was able to update it immediately and told me my claim should be processed within 48 hours. What a relief! I've been stressed for weeks over this. Thanks everyone for your help and suggestions!
That's awesome!!! So glad you got it fixed! It's RIDICULOUS that such a small discrepancy caused such a huge delay. Two days difference?? Come on DEO, get it together! But seriously, happy for you that it's getting resolved!
nice! did they say ur gonna get back pay for all those weeks?
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anyone know if this affects direct deposit too? i just switched from way2go to direct deposit last week and now im worried my money will get stuck in limbo...
Derek Olson
•Direct deposit generally doesn't have these issues. The problems are specifically with the Way2Go card system and Conduent's processing. Once you're successfully switched to direct deposit, you should be fine. Just be aware that the first payment after switching might take an extra 1-2 business days as the new payment method activates.
Rachel Tao
Update on my situation - I FINALLY got my money! After trying early morning calls for 3 days, I finally got through to someone at Way2Go. They said my account was flagged for "unusual activity" (whatever that means) and had to manually release my funds. The money appeared on my card about 4 hours after the call. Keep trying the early morning calls - it eventually worked for me!
Sayid Hassan
•That's great news! I tried calling at 7:30am today but still couldn't get through. Going to try again tomorrow plus all these other suggestions. It's crazy how hard they make it to access OUR money that's already been approved!
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Malik Thomas
btw make sure your checking ur connect inbox AND ur email daily. they sometimes send important stuff to email only and if u miss deadline ur screwed
Javier Gomez
Good point! I've been checking my CONNECT inbox but not focusing as much on email. I'll make sure to watch both closely.
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wait can you get dua if your job was only closed for like a week after milton? my work had to close for cleanup but then reopened
Generally, no. DUA is for people who lost their job or self-employment income for a longer period as a direct result of the disaster. If your workplace reopened and you're back to work, you wouldn't qualify for ongoing DUA benefits. However, you might qualify for Disaster SNAP (D-SNAP) food assistance if your income was affected, even temporarily. Also, if you had expenses related to the hurricane (evacuation costs, home repairs, etc.), you might qualify for FEMA Individual Assistance, which is separate from unemployment programs.
Thank you all for the advice! I passed everything along to my sister. She's applying today and her boss already wrote her a letter confirming the restaurant was destroyed by Milton. Fingers crossed she gets approved without all the problems some of you mentioned. I'll update once she hears anything.
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Aidan Percy
my sisters friend works at deo and says they deliberately slow down claims hoping people will give up or find work. they get bonuses for denied claims!!!! the whole system is corrupt
Xan Dae
•I've worked with the unemployment system extensively as an advocate, and while there are certainly problems with DEO's efficiency, the claim about bonuses for denials is not accurate. The delays are more often due to understaffing, outdated technology, and complex federal requirements. DEO staff are actually evaluated on claim processing speed, not denial rates. Spreading misinformation just adds unnecessary stress to an already stressful situation.
Nalani Liu
Last year I forgot to do my work searches for like 2 weeks and my claim went into adjudication for 3 months!! I called Amazon, Verizon, my apartment complex and literally everyone I owed money to and most gave me extensions or payment plans when I explained I was waiting on unemployment. The only ones who wouldn't work with me were my credit card companies - they didn't care at all. It's definitely worth calling EVERYONE you pay bills to!
Fidel Carson
•That's so frustrating about the credit cards! I'm in the same boat - Capital One wouldn't budge at all. Did you eventually get your benefits for those weeks? I'm worried because I missed one week of work searches when I was sick.
Nalani Liu
•I eventually got approved but they denied the specific weeks where I missed work searches. They're super strict about the 5 work search activities per week now. If you have any kind of documentation that you were sick (like a doctor's note or even prescription receipts), upload that to CONNECT and explain. Sometimes they'll make exceptions for documented illness.
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So sick of these govt agencies treating hardworking people like CRIMINALS!!! You should contact your state representative too - sometimes they can help push appeals through faster. My sister did this when her benefits were denied and suddenly DEO was CALLING HER back instead of ignoring her!! The state reps have special contacts at DEO that regular people don't have access to.
Kayla Morgan
UPDATE: I've decided to appeal after all the helpful advice here. I found my original offer letter, job posting, and texts from my brief time there. I'm drafting my appeal letter using the specific phrases suggested ("materially different working conditions" and "good cause attributable to employer"). I'll continue claiming weeks while I wait for the appeal hearing. Thanks everyone for giving me hope that this might be fixable!
Excellent decision. Make sure your appeal is concise and fact-based. Focus on the specific differences between what was promised/advertised and what you actually experienced. Avoid emotional language or complaints about personalities - stick to the material differences in job duties, conditions, and expectations. Good luck, and please update us when you hear back!
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Luca Marino
ok so is anybody else confused about that 1 year thing? so like if i get a job now but then lose it in 6 months, can i just start claiming again without a whole new application? or do i have to start all over again? the DEO website is SO BAD
Nia Davis
•If you lose your job within the same benefit year (12 months from when you first applied), you can reopen your existing claim without filing a completely new application. You'll log into CONNECT and there should be an option to reopen your claim. If it's after your benefit year expires, then yeah, you'd need to file a whole new application. The DEO website is definitely confusing about this!
StarStrider
Let me clarify the proper process to avoid issues: 1. Claim your final week and accurately report any work and earnings 2. Answer "YES" to the question about whether you worked or earned income 3. Enter the exact amount you earned even if it's below your benefit amount 4. After that, simply stop claiming weeks Your claim stays open for 12 months from your initial filing date, so if you need to restart benefits within that period, you can reopen the existing claim rather than filing a new one. The system records will show your claim as "inactive" rather than "closed." Many people worry about this same issue, but there's no formal closure process needed. Just be accurate with your work and earnings on that final claim to prevent overpayment notices.
Chloe Taylor
•This is super helpful, thank you! I did report my earnings for that final partial week. Good to know I don't need to do anything special to "close" the claim. The CONNECT system is so confusing sometimes.
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Amina Sy
UPDATE FOR EVERYONE: DEO just released an official statement about the payment delays. They're implementing a "rapid payment resolution team" starting next Monday to address all delayed payments from March-May. They'll be processing claims in order of filing date. Check your CONNECT inbox over the next few days - they're sending instructions on how to verify you're part of this backlog and expedite your payment. You'll need to complete a simple attestation form confirming you're still unemployed and haven't received the delayed payments. Source: https://floridajobs.org/news-center/DEO-Press/2025/06/10/department-of-economic-opportunity-announces-rapid-payment-resolution-initiative
Thank you for sharing this! I just checked my CONNECT inbox and I do have a new message about the "Rapid Payment Resolution Initiative" with a form to complete. Fingers crossed this actually works... I'll update here if/when I finally receive my payments.
Paolo Rizzo
•I got the same message! Just completed the form. It says payments should be issued within 5-7 business days after submission. Hope this is the real deal and not just another DEO runaround.
PAYMENT UPDATE!!! After nearly 3 months, all my back payments just hit my account this morning! I completed that resolution form on Monday and the money arrived Friday morning - 4 business days later. Check your accounts if you were in the same situation!
Paolo Rizzo
•MINE TOO!!! All of it at once! I've never been so relieved in my life. Can finally catch up on rent.
QuantumQuest
•Nothing for me yet. Submitted Monday too. Typical.
Connor O'Reilly
my cousin works for deo and says theres a huge backlog still. might just be stuck in the system?
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Miguel Alvarez
•A backlog shouldn't affect payments that are already showing as 'processed' though... those should be completed transactions.
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Dmitry Volkov
UPDATE: You guys are amazing! We finally figured it out. Following the advice here, we checked his payment information and somehow his account HAD been changed to direct deposit to an old closed bank account from 2 years ago! We never changed this - must have been a system glitch or error on DEO's side. We're still trying to reach someone to fix it and recover the missing payments, but at least we know what's happening now. Going to try that Claimyr service mentioned above since we've had zero luck getting through to DEO directly. Will update when we get it resolved. Thank you all!
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Ava Thompson
•Great detective work! When you get through to DEO, make sure to ask specifically about the 'payment return process.' Since those payments went to a closed account, they should have been returned to DEO already. They have a specific procedure for reissuing returned payments, but you have to explicitly request it. Don't let them make you reapply for those weeks - the money is rightfully yours and should be reissued.
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