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Glad I could help! DEO's letters can be really confusing. Make sure you look at the Base Period box on your Monetary Determination letter - it shows exactly which quarters they're using to calculate your benefits. Then check if all your employers during those quarters are listed correctly with the right wage amounts.
Just did that. Looks like they're missing my income from my side job during Q4 2023. Going to submit that documentation ASAP. Thanks for saving me from sending in the wrong info!
Pro tip: When you submit your wage documentation for the missing Q4 2023 income, also include a cover letter explaining exactly what's missing and why. I had to do this last year and the cover letter helped them process it faster because they knew exactly what to look for. Also, if your side job was 1099 work, make sure you have your 1099 form AND quarterly tax payments as proof - sometimes they want both. Good luck!
just so you know representative offices are slammed with DEO cases right now my girlfriends sister works for a state rep and they get like 50+ unemployment emails every single day so it might take them awhile to get to yours
That makes sense, though it's depressing to hear. I guess I'm just one of thousands dealing with the same problems. I'll try to be patient with the rep's office while exploring these other options people have suggested.
Hey Ethan, I feel your pain! I just went through almost the exact same situation last month - 7 weeks of "pending adjudication" for a misconduct flag when I was clearly laid off due to budget cuts. What finally broke the logjam for me was a combination of things people have mentioned here. First, I went to my local CareerSource office and they were able to make some calls on my behalf. Second, I kept hitting that adjudication direct line (321) 754-9289 every morning at 7:30am until I got through. When I finally reached an actual adjudicator, she could see that my former employer had never responded to their requests for information, so she was able to make a decision based solely on my termination paperwork. The whole thing was resolved within 48 hours after that call, and I got all my back pay. Don't give up - you're probably closer to resolution than you think! The key is getting to an actual adjudicator who can see your full file, not just a general customer service rep.
Been through this nightmare TWICE now. Even when you submit the right docs they sometimes claim they never received them! ALWAYS take screenshots of your confirmation screens and note down confirmation numbers. The DEO "loses" documentation all the time and then blames claimants!!
I went through this exact same confusion last year! The DEO's wording is absolutely terrible. Just to add to what everyone else has said - make sure you also keep copies of everything you submit for your own records. I had to resubmit documents twice because their system had "technical issues" and lost my first upload. Also, if you get any error messages during upload, try again in a different browser - Chrome worked better for me than Firefox. The whole process is frustrating but hang in there! Once you get the right documents uploaded with the correct date range (your NEW claim date), it should go through. Good luck!
Wow, reading through all these experiences really shows how widespread this problem is! I'm currently at 6 weeks pending adjudication for about 2 months now, and like everyone else, I keep getting the runaround from phone reps who can't actually help. @Steven Adams your success story gives me real hope - I had no idea about the CareerSource option! I'm calling mine tomorrow to find out when DEO staff are available. @Grace Durand I'm also going to look into Claimyr since you and others had success with it. It's infuriating that we have to become experts in navigating this broken system just to get what we're legally entitled to, but I'm grateful for this community sharing what actually works. The solidarity here is keeping me motivated to keep fighting instead of just giving up like they clearly want us to do.
@Freya Collins I m'so glad this thread is helping people! It s'honestly heartbreaking how many of us are dealing with the same nightmare. When I first posted, I felt so alone and frustrated, but seeing everyone share their strategies and support each other has been incredible. The fact that we have to become experts just to access our own benefits is absolutely ridiculous, but at least we re'figuring it out together. I m'keeping notes on everyone s'advice - the CareerSource route, Claimyr, specific language to use with reps, calling at 7:30am, etc. It s'like we re'building our own survival guide for this broken system. Please keep us updated on how your CareerSource visit goes! We re'all rooting for each other here.
This thread has been incredibly helpful! I'm dealing with 12 weeks pending adjudication for about 5 months now - longest I've seen mentioned here. Reading everyone's experiences and solutions gives me hope that there IS a way through this maze. I've tried the regular phone route dozens of times with no luck, but I hadn't heard about the CareerSource option or Claimyr before finding this discussion. @Steven Adams - your step-by-step breakdown and success story is exactly what I needed to see! I'm calling my local CareerSource tomorrow to find out their DEO schedule. @Grace Durand and others who mentioned Claimyr - I'm definitely looking into that too since multiple people had success with it. It's both comforting and infuriating to see how many of us are stuck in the same broken system. The fact that we have to crowdsource solutions just to access benefits we're legally entitled to is absolutely insane. But I'm so grateful for this community sharing what actually works instead of just complaining (though we have every right to complain!). Will definitely update once I try these strategies. Thank you all for not giving up and sharing your knowledge!
@Max Reyes 12 weeks for 5 months is absolutely brutal - I m'so sorry you ve'been stuck that long! But you re'right, this thread has become like our own survival guide for navigating DEO s'broken system. It s'crazy that we have to become researchers and strategists just to get our own benefits, but at least we re'helping each other figure it out. I m'really hoping the CareerSource route works for you - it seems to be the most successful strategy from what everyone s'shared. The fact that in-person DEO reps have more authority makes total sense, even though it shouldn t'be this hard to access them. Definitely keep us posted on how it goes! We re'all in this fight together, and seeing people like @Steven Adams succeed after months of struggle gives me hope that persistence really does pay off eventually.
Liam McGuire
One more thing to consider - depending on the amount of the bonus, it may affect just one week of benefits or potentially more. If the bonus amount exceeds your weekly benefit amount, you may be disqualified for that week entirely. If it's really substantial, it could impact multiple weeks. When you speak with DEO, ask them specifically how they'll allocate the bonus amount.
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QuantumQuasar
ā¢I didn't even think about that! The bonus is about $2,400 before taxes, and my weekly benefit amount is $375. So I guess that means I'll lose several weeks of benefits? This really sucks since I earned this money months ago when I was still employed.
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Giovanni Greco
I just checked the most current DEO handbook, and they calculate earnings impact by looking at your weekly benefit amount (WBA). For any week where you report income: ⢠If you earn less than $58, your benefits aren't affected ⢠If you earn between $58 and your WBA, they deduct 80% of what you earned from your weekly payment ⢠If you earn more than your WBA, you won't receive benefits for that week With a bonus of $2,400, you'll likely have at least 6-7 weeks where you're disqualified from receiving benefits, depending on how DEO chooses to allocate it. Definitely get clarification on this when you speak with them.
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QuantumQuasar
ā¢Thank you for the detailed explanation. I managed to get through to DEO using the Claimyr service, and you were right. They're allocating my bonus across multiple weeks, so I won't receive benefits for about 6 weeks. The good news is they weren't treating it as fraud since I called to self-report the error. The agent noted everything in my file and told me to keep claiming weeks as normal. At least I don't have to worry about getting in trouble now!
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